Theaterstraße 7, 97070 Würzburg, Germany
#47 of 48 hotels in Würzburg
Guests' ChoiceBased on 43 hotel reviews
6.9Cleanliness
7.8
Comfort
7.4
Location
8.9
Facilities
7.2
Staff
7.8
Value for money
7.1
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 16 February 2024
Robert
GermanyThe hotel has just been renovated and there are some construction defects or damage to the room.
Fair and clean :)
Stayed in February 2024
Reviewed: 15 October 2023
Deepak
IndiaThere is no elevator in the hotel. I wouldn’t have booked this if it was known while booking. Kettle for hot water will be useful addition.
Stayed in September 2023
Reviewed: 29 June 2023
Deirdre
Irelandstairway
check in was quick and easy
Stayed in June 2023
Reviewed: 28 May 2023
Ingrid
Argentina- No coffee machine or electric kettle in the room. This is something that should be super easy to fix, and improves a lot the experience for any guest. - Had to wear ear plugs because the noise that comes from the street is a lot. The nearby church ringed its bells every 15 minutes. It was nice at first but it started to be super annoying quickly. The vehicles and people going by were super noisy as well. Nothing the hotel staff can do anything about, obviously. But it's a negative factor from the (at the same time) advantageous location and any person looking for absolute quiet should take note. - Limited breakfast options. But not terrible.
The reviews here made me expect the worst, and I ended up quite pleased with the place. - Super kind and polite staff. - Most comfortable sleep. - The location is on point, between the Hauptbahnhof and the City Center. - Had to check-in an hour earlier for which the staff had zero issue, and got me the key even slightly earlier than my already early announced arrival time. It was very hot outside and I was very tired, and this kindness is something I'll remember.
Stayed in May 2023
Reviewed: 11 May 2023
Max
South AfricaIt had a shower curtain. Never received self check in code - had to phone for it.
Nice location.
Stayed in May 2023
Reviewed: 18 September 2022
Gail
CanadaStaff were never at the property or doors were locked making it difficult to get assistance. No instructions for check out. Breakfast, first day we were there, they ran out of food and did not seem to care
great location
Stayed in September 2022
Reviewed: 5 July 2022
Mohamed
EgyptCleaning staff opened the door without knocking
Very friendly staff. Check in very easy and before planned
Stayed in July 2022
Reviewed: 3 June 2022
Christian
NetherlandsReception wanted to make a copy of my passport. This causes a privacy issue and according to new privacy legislation, this is not allowed anymore. I could fill in a form instead, which was no problem.
Good room at central location in the city.
Stayed in May 2022
Reviewed: 21 May 2022
Barbara
Germanythe door of the toilet was made of glass, which was a bit uncomfortable
clean and good location
Stayed in March 2022
Reviewed: 11 April 2022
Lm
LithuaniaThe reviews about the hotel were not very good, but it exceeded the expettations. The rooms are renovated, you get everything you would expect from a standard economy class hotel. Even the small fridge was in the room.
Stayed in March 2022
Reviewed: 13 January 2024
Andrew
NetherlandsThe room was a bit noisy in the mornings.
The staff were very friendly and the room was very spacious.
Stayed in January 2024
Reviewed: 12 January 2024
Roman
GermanyWell, may be a kettle with tea and coffee in the room would be a very kind addition — costs almost nothing, but makes the traveller’s mood much more positive))
Nice and simple place to overnight in magnificent Würzburg, the location is very convenient. The lady at the reception was very generous — I arrived 2 hours before official check in time, but the room was ready and i could move in immediately, after sleepless night trip it was very helpful
Stayed in January 2024
Reviewed: 10 July 2023
Lawrence
GermanyNo personal interaction. No one was ever at the front desk during check-in or check-out during their operating hours. We had to figure everything out on our own. Everything was written in Germany. We did not have internet. We called for help and were told there was nothing they could do but they would call us back after they called their maintenance person. We never got a call. The shower head was broken. We needed more pillows, but there was no one to ask. Very nosey from people in apartments across the way, garbage trucks, and dragging trash cans. No elevator. No nice views. No coffee maker. No parking by the hotel, it is a garage that is a ten-minute drive two blocks away. You have to do everything at the drop box with a code they send you. No breakfast.
The room had space for two people to move freely. The room looked clean. There was a fan in the room. There was a small refrigerator that could hold three cans of drink and a large TV. Good location for walking to all major attractions.
Stayed in July 2023
Reviewed: 23 May 2023
Kathryn
United StatesMostly just a heads up - Hotel Altstadt required you to have cellular service if you were checking in outside of the check-in hours (1pm-4pm) as you needed to call them to receive your check-in information.
Hotel Altstadt was ideally located in Wurzburg near the public transit as well as numerous restaurants.
Stayed in March 2023
Reviewed: 28 April 2023
Leila
GermanyVery good breakfast, amazing location. Unexpectedly clean! Coffee machine in the room. Fresh renovated. Stylish, comfortable and friendly. ♥️
Stayed in April 2023
Reviewed: 10 October 2022
David
United KingdomBreakfast was pretty basic. The only cereal on offer was Frosties, too sugary, no muesli or anything similar. Boiled eggs were the only hot option.
Within walking distance of the station and close to the centre of the city.
Stayed in October 2022
Reviewed: 30 August 2022
Hunter
DenmarkTh3 bathroom was a bit dirty(the vent and the radiator was very dirty)
Fast tjeck in and everything was ready when I arrived. And it was chea. The bed was super comfortable
Stayed in August 2022
Reviewed: 29 July 2022
Ryan
United Kingdomstaff not accommodating at all make up rules that don’t make any sense weird smell coming from down stairs
okay location rooms were reasonably clean
Stayed in July 2022
Reviewed: 12 July 2022
Kathrin
SwitzerlandGreat location, right smack in the middle of the old city. Freshly renovated. Good mattresses.
Stayed in June 2022
Reviewed: 18 June 2022
Nancy
United StatesThe location of the hotel is ideal..close to the train station, the pedestrian area, and the historical sites. The staff was very welcoming and the room with the terrace was outstanding.
Stayed in June 2022
Reviewed: 21 April 2022
Alexandra
GermanyReception was empty, couldn‘t answer anybody
Stayed in April 2022
Reviewed: 2 December 2021
Jana
GermanyThe door from the toilet:( it was glas...oh my god, I couldn't go to the toilet since my husband leave the room!
The bed, the location and how I get the keys after 4 p.m. :)
Stayed in November 2021
Reviewed: 14 November 2021
Andres
GermanyNoise, cold water in the morning and no reception at all…
Location
Stayed in November 2021
Reviewed: 29 October 2021
Claude
BelgiumNothing
Everything
Stayed in October 2021
Showing 1 – 25
New York, USA
Frankfurt/Main, Germany
Hoi An, Vietnam
Cinfães, Portugal
Sankt Anton am Arlberg, Austria
Reggio Calabria, Italy
Saint-Julien-Molin-Molette, France
Seoul, South Korea
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content