The lady at the breakfast restaurant remembered my order and how I liked it 😊

Stayed in April 2024

The breakfast price (above 70 Euros per person) is far too high. As a result, my daughter and I ended up having breakfast in a very nice snack bar less than 5 minutes walking from the property for circa 30 Euros in total, instead of the 140 Euros + that we would have to pay at the hotel per breakfast.

The staff was very friendly and very efficient. They've tried to accommodate all our requirements on a very professional manner.

Stayed in March 2024

Nothing to dislike here. Minor comment, automatic door broken so some might find a little heavy to manually push.

This was a fabulous hotel, comfortable pillow, incredible views, great food and friendly staff. I would highly recommend.

Stayed in March 2024

Bathroom has this typical US water tap in the bath/shower instead of a water tap as usual in Germany. it takes ages to set it from deadly scalding to normal temperatures The shower head cannot go higher than eye height... that's a challenge for me as an average height European of 1.85m.... It was all not disastrous, but it just caused some discomfort.

The room was spacious and nice to be in with a separate seating corner and the kitchenette. Very neat personnel, taking time for you. Breakfast was served as expected with a good choice of food and drinks. View over the Main river and remarkably silent considering the location. Many small restaurants on walking distance. Public transport just 5 minute walk away.. I can surely recommend this hotel!!

Stayed in March 2024

good location, fair pricing

Stayed in March 2024

Nothing. Was pleasant

Spacious rooms, nice views!

Stayed in February 2024

Nothing. It was absolutely ideal for a business trip.

It was a lovely hotel, very quiet, and a great location for getting around and about.

Stayed in January 2024

The gym could be better equipped and the room's are a little dated. It is a little out of the city centre too.

Great hotel with all the amenities, plus a small gym and a nice spa. The breakfast was a great start to the day and the room was spacious with lovely views overlooking Frankfurt. The staff were super friendly and helpful. Whilst I didn't get everyone's name, Noel really did go above and beyond when checking me in. He was warm, friendly and enthusiastic and as a result I had one of my best check in experiences.

Stayed in January 2024

Very comfortable and spacious room. Great breakfast. Sauna and pool were clean.

Stayed in December 2023

The room was a little dated and needed an upgrade. A lot of scratches on the floor and walls could be easily fixed with some paint and polish. The windows and curtains were dirty. Coffee cups were also not clean. Only granulated coffee in the rooms. Generally, if someone with a sense of ownership looked into the room, they would be able to see a lot of details that could be easily fixed in a hotel of this category. However, if only basic cleaning is done, it declines overtime and the price becomes unjustified.

The hotel is very central easy to reach everything on foot. Room size was nice, although it looks bigger on the pictures. Great shower pressure, good breakfast, friendly personnel.

Stayed in January 2024

Very much space

Stayed in December 2023

One of the chairs in our room had worn and torn fabric on it. Room 13.7

Quietness of the hotel with regard to the rooms at night time was very good

Stayed in December 2023

Pool is v small versus photo on the website. Gym is also v small with only one treadmill.. all good if only you in it!.

Breakfast fab. Hotel room lovely and spacious for 4. Excellent location on the River. Gorgeous walk along it into the oldtown

Stayed in December 2023

The Fridge was broken and toilet light switch broken .

The staff are very friendly and nice!! Easy check in process and quiet place to stay!!

Stayed in December 2023

Nothing

Great location, clear views of the city. Great and friendly staff. Comfy bed. Using the Pool/sauna facilities while it snowed was so fun.

Stayed in December 2023

Only stay 1 night, so nothing to declare.

Great view, super confortable room. General amenities ok.

Stayed in November 2023

Early check in cost me 60 euros and breakfast was not inclusive. That felt unfair. Why? The elevator needs a bit of work. It was a bit too slow and made so much noise.

Excellent! Rich selection of everything and so many healthy options. There was even an omelette station with a super responsive chef. The highlight was the freshly squeezed orange juice and carrot juicing machine. The staff were polite and quick to clear the tables. Everyone spoke good English and were willing to assist with taxis.

Stayed in December 2023

Hotel has nice facilities and staff and friendly and helpful.

Stayed in October 2023

Almost none but if can suggest area of improvement would be the way to wellness facility from room is not ideal as it passes through stairs and rather dark. No towels in wellness area.

Good location, very practical with parking place underground and supermarket in neighbourhood.

Stayed in October 2023

Super view after upgrade!

Stayed in October 2023

The bed was weirdly firm and a bit uncomfortable. The bathroom was very generously proportioned, but a little old-fashioned with the shower-over-tub arrangement. Given the space, a separate shower cabin should be possible.

We receive an upgrade, so the room was huge and pretty comfortable. The view was pretty great from the 8th floor. The heat was on very high when we arrived, but it cooled off quickly once we adjusted the radiators. Finally enough pillows!

Stayed in November 2023

there was a HUGE misunderstanding at the time of paymnet! The person in reception gave me the wrong information!

Stayed in October 2023

N/A

How polite and understanding the staff is, along with the extra facilities they provided

Stayed in September 2023

Nothing in particular. In all it was a great value for money and cool interesting place in Frankfurt

One of the best breakfasts we’ve had at a hotel. Really stylish and generous. Clean and large family room

Stayed in August 2023