Outstanding breakfast buffet

Stayed in April 2024

The bathroom door didn't close very well.

Nice room, big enough, comfortable bed. Very pleasant and helpful staff. Good location next to a train station and in a walking distance from places you might wanna visit.

Stayed in April 2024

Small room for improvement; add garbage bags in the small trash cans. And indicate in garage that payment should be done in the hotel

Great location, room was perfect with all needed facilities

Stayed in April 2024

There was a terrible smell from the toilet drain, which caused a bad smell in the whole room

Perfect breakfast; polite staff

Stayed in April 2024

Exit from parking was too tight and got my rental car scratched by it

Stayed in April 2024

Filled out a lot of papers, I booked for my customers and each of them stay in a room needed to fill out address and more personal information, if could be done by showing passport only, that could save time.

Overall was satisfactory.

Stayed in February 2024

The room and all facilities were very good

Stayed in February 2024

Unfortunately, the windows opened to a very busy street so it was very noisy when we opened the windows. The toilet seat seemed to be broken. There was little space for storing clothes or personal items.

The room was very clean. The location was great as well (right at a metro and bus stop). All staff were friendly. The wooden key cards were a cute little touch of sustainability.

Stayed in February 2024

A USB socket would be a nice addition. The hairdryer in the bathroom is very dated - not sufficiently powerful and difficult to use for longer period of drying with the coiled electrical cord attached to the wall fixing.

The hotel has an excellent location, very central with a wide range of public transport on the doorstep. Rooms are clean and functional.

Stayed in February 2024

none

We stayed one night, great location, comfortable room

Stayed in December 2023

Great location next to the metro. Friendly staff, spacious room. Nice shower and bathroom and good wifi. Receptionist gave us a quiet room at the courtyard which was very appreciated

Stayed in January 2024

The location is okay, about a 20 minute walk to the city centre which is fine but there aren’t many notable restaurants nearby and no attractions at all. The free wifi is nice but a bit choppy in my experience.

The site had a luxurious feel for a fairly good price. We were provided with a free room upgrade so that definitely affects my feelings but I think I would have been happy with the original room as well. The on site bar, restaurant have predictably high prices but a nice atmosphere and the gym and sauna is a great inclusion. Good for a long stay!

Stayed in December 2023

The bathroom is not well maintained and had a funny smell

Spacious and comfortable

Stayed in December 2023

For the 4+ star rating was disappointed on the quantity of tea & coffee making items provided. Also an paper cups would have expected proper china?

Great location for visiting Cologne, room was clean and comfortable. Breakfast selection was excellent, Staff friendly and helpful

Stayed in December 2023

The hotel is very close to the cathedral. They have a lot of parking spaces in the garage. The staff is very friendly and the breakfast is really great. Everything a man needs for a weekend in Cologne

Stayed in September 2023

The room was very spacious. Breakfast was really excellent with an enormous choice of food available. The location was also excellent as the U-Bahn train-stop was right next to the hotel making it very easy for access to the city.

Stayed in December 2023

There were no slippers in the room, and when traveling light this is something you take out first from your baggage/backpack. Because of that we were not able to use the sauna.

The hotel was located quite close to all the main attractions. It was about 20 minutes of walk to the Kölner Dom through the main shopping streets, and the subway station was right at the hotel entrance. A lot of shops and kiosks were nearby.

Stayed in December 2023

Beds were poor quality and not comfortable particularly if you have back problems.

Great location, excellent breakfast, comfortable rooms, pleasant staff

Stayed in December 2023

close to city - close to public transport

Stayed in December 2023

Nothing

Location and comfort

Stayed in November 2023

Not much not to like. Had to wait quite along time to check in as only a couple of positions manned and they seemed to be dealing with various complex queries - at the end of a long day getting here just wanted to get settled.

Very comfortable room, excellent buffet breakfast, hotel was in walking distance of centre of Cologne, very pleasant staff.

Stayed in November 2023

Dear Marc Flasche, I stayed in our hotels from 14 to 16 of Oktober. When I did a check-in process I asked the receptionist “I would like to do fast check out, because 16 of Oktober, when I will leave Cologne, will be DB strike and I won’t waste time. So I would like pay now, not during the check out process.” Your colleague was very friendly I paid my cost during the check-in process. I was surprised when I did a check-out process - which was very long, because I needed to wait in the line - my bild was not close, I need to pay more any cost (tourism tax). And I did not understand, If the quest request “I would like to do a rapid check-out…. “, why not working? I believe that: 1. process ist not up to date (but a Hotel room have not mini bar… so I did not understand why not possible pay the hotel room cost and tourism tax together, only one process. 2. who made a check-in was very friendly? but took mistake. 3. another problem. Please inform me, what the was the cause or causes. Thank you your co-operation. Best all, Laszlo Ronavari-Kedves, MBA

Stayed in November 2023

nothing, all was prefect

the room was well lit and comfy. the bed was so good. the overall cleanness was super. the location is very close and convenient to catch both the tram and the bus (about 2 minutes walk). the staff was friendly and the vibes were cozy

Stayed in November 2023

Our room was smelling a bit because of smoking. We waited during checkin, there was a queue. And the bathroom door was made of glass.

Breakfast was perfect

Stayed in October 2023