N/a

Great location. Room had everything we needed

Stayed in December 2023

The bedroom was very small - barely enough room to get our suitcase past the bed. No coffee or tea-making facilities in the room. Nevertheless, after we got used to it, the room had everything we needed. Shower was excellent, en-suite very clean.

The breakfast! Also the location. A short walk through a quiet residential neighbourhood brought us to the Portuguese restaurants with tapas and fish specials.

Stayed in October 2023

There isn’t a ironing facility which made me cringe 😝. There is bar but restaurant ! Never seen that before ( Breakfast is served though) Wifi connection wasn’t great

nice location and staff were friendly.

Stayed in June 2023

Very Expensive

Location, clean and safe.

Stayed in May 2023

Lacking in thoughtful touches: TV had no international channels (BBC, CNN etc.), there was no safe for valuable in the (tiny!) room, and no kettle/drinks facilities in the room; I kept going downstairs to the bar for hot water to make drinks. The bar area is also far too small to serve breakfast to the number of people staying; lots of doubling up on tables, and queuing for the buffet.

Nice clean, basic room, and easy check in and out processes. Good value overall, and lots of choice for breakfast. Comfortable pillows, too.

Stayed in February 2023

Small room and a bit expensive

Clean room , good location

Stayed in February 2023

difficulty finding car park

modern, clean, tidy

Stayed in March 2023

I would like a mini fridge in the room

Great bed! Lovely staff. Location was really good for me, easy to get everywhere from here, even walking. Also a little supermarket and some good coffee just around the corner. Perfect stay for me.

Stayed in March 2023

Nothing really, perhaps a plug socket by the small table and another table lamp to make the room more cozy.

Very clean and comfortable room. Friendly staff. Great to be able to have a sandwich, coffee, wine etc in the large, relaxed lobby.

Stayed in February 2023

Breakfast room is far to small for such a large Hotel. It is permanently overcrowded.

Stayed in February 2023

To bad there was no water boiler (or coffee machine for that matter) in my room, but the bar was open 24 hrs.

The personal is knowledgeable and friendly. the interior is stunning and I loved the uniforms of the staff.

Stayed in January 2023

the breakfast closes at 10am. This is much too early. I exceptionally woke up at 9:45, so I really had to rush. However, I arrived at breakfast with some other people, who were under pressure as well because of the early closure of breakfast. This isn't a good start in the day.

Stayed in December 2022

No tea and Coffee facilities in the room

Great location, comfortable bed and spacious room.

Stayed in November 2022

Der Check In war super. CHECK OUT UNKOMPLIZIER

Stayed in November 2022

My room had a weird green blinking light under the ceiling, making it really annoying at night. Only two elevators for so many guests means that you often need to wait a long time to get to your room if you’re not lucky.

You always know what to expect, as the rooms in all hotels are same. I love they went eco friendly, with certified products and zero one time plastic in the room. It helps me make the choice to stay there.

Stayed in November 2022

A bit too expensive.

Parking. Easy access. Nice area. 24 hour bar.

Stayed in August 2022

The mattress was a bit too soft. There should be plug ins next to the desk to charge the computers while working.

Stayed in August 2022

The car park was tucked away down a back street and was a bit of a warren to navigate. I would have liked a kettle to make a morning coffee. This is standard in the UK so it was missed!

Comfortable, clean and in a good location especially for transport links.

Stayed in July 2022

The room was rather small and at busy times (e.g.: breakfast times) catching an elevator might take a little due to high demand.

The location is easy and quick to reach by bus (16/17) from the main train station (Hamburg Hauptbahnhof) and you can walk to all major sights from the hotel: the historic city center (shopping!), the harbour (landungsbrücken, cruises, sightseeing), St. Pauli/Reeperbahn (famous for night life), S-Trains to Volksparkstadion (S3)(football/soccer, concerts...) and the airport (S1) The staff was super friendly and helpful with everything from checking in early to storing and retrieving our luggage after check-out. The room inkl. bathroom and general areas of the hotel were all very clean and well taken care off.

Stayed in July 2022

The lack of a kettle and drink making facilities in the room usually available in hotels.

The location was a big bonus

Stayed in July 2022

privacy aspect as there are no blinds, just curtains. This means to have privacy from opposite rooms and stair case you need to pull the heavy curtains and then put the lights on , this is a shame.

Breakfast was good and staff very friendly and professional

Stayed in July 2022

Breakfast, sitting area and the bar are at the same area - felt like being on a railway station when sitting there.

Perfect location in Hamburg. Rooms had, what we needed.

Stayed in May 2022

Needs a clean up. Other Motel One hotels are in better condition

Close to an event venue, where I had to go. So location was good for me. Hamburg's night life is just around the corner if you want

Stayed in April 2022

no live entertainment in the bar

very relaxing

Stayed in April 2022