The rooms are quite warm, so leaving the window open in the evening is necessary.

A nice room with enough space. The beds are good also for big people. Even the bathroom is big enough.

Stayed in September 2023

At the time we were visiting it was quite warm. The hotel did not have air conditioning. So it was quite warm in the room. At night we opened the window which did cool down the room. But it took quite some time before the room cooled down. The television only had German, Turkish television channels on it. In the lobby they have a marble staircase with just a few rungs on it. I fel nearly twice there, so make sure to watch out where you are going. The shining marble makes it difficult to see where the rungs end. The elevator was very slow but it worked. Oh well, it was a machine from the previous century.

The location of the hotel was ideal for the purpose of our journey: visiting Europapark. The hotel was at walking distance of the theme park. We had breakfast at the hotel. You didn't have a very extensive choice, but the food was of good quality: a variety of bread, croissants, marmalades, egg, cereals and fruits. In the breakfast restaurant they even had an orange juice machine with which you could get a glass of freshly squeezed organge juice. The staff in the restaurant was very friendly and hard working. The staff at the lobby was very German: stringent but helpful. We had a nice room for two with all the basic facilities. The room interiour was old fashioned, including a dark grey sink and toilet in the bathroom. But it all added up to the charm of the place. The room was very clean and you were given fresh towels and bed linen every day. In the hotel they have their own restaurant which serves great quality dishes. I ate bbq spare ribs and prawns the two evenings we were there. It was delicious. The restaurant has its own terrace in a quiet street. The hotel also has its own parking where guests could park their car. This really saved us parking costs at Europapark.

Stayed in August 2023

No AC or ventilation.

The friendliness of the staff and restaurant on the first floor.

Stayed in August 2023

Bedroom,Bathroom

Stayed in July 2023

It’s a bit outdated and the rooms were quite warm since there’s no airco.

Friendly staff, clean and the perfect location (walking distance) for Europa park visit. Near “biergarten” and restaurants.

Stayed in June 2023

This chalet hotel's Location is superb with its proximity to the park, people are super friendly in the hotel, very good breakfast, dinner at the hotel was excellent too. The parking is in the property of the hotel, continent. Recommend this hotel

Stayed in May 2023

Breakfast included, but i decided not to pay extra :)

Nice room, didn't have breakfast

Stayed in May 2023

No wifi.

Very good location (5 mins walk to the park). Free Parking. Very clean. Possibility to have diner at the hotel.

Stayed in April 2023

Property has great location

Stayed in October 2022

Matela

La situation

Stayed in October 2022

The drink men

Ciken wings

Stayed in September 2022

No airco and a mini fridge would be nice.

Stayed in August 2022

Not really a complain, but if asked for an idea to perfection, could the key chain be lighter or more handy? Anyway, it is not really a big deal if you plan to use a handbag around.

Nice atmosphere in the hotel and in the surroundings. Very helpful, kind and attentive hotel service and administration, with our stay, we even got the Rust discount ticket for some Europapark show. The room was clean and comfortable.

Stayed in July 2022

it’s a bit “dated”. check-in counter isn’t permanently manned. a telephone number is provided. noisy guests.

it’s close proximity to EuropaPark is a plus. Parking is provided. A restaurant is in the same building. I had dinner there and it was good.

Stayed in June 2022

Detail...the heating is not under the window, so it is cold in the room 1 evening and night

Restaurant, bed, pillow, close to EP, parking

Stayed in October 2021

-It was very loud during the night. Unfortunately they are offering rooms above the bar, so we could not actually sleep at all. - sound is generally a problem, since the place is old - communication before check in was not ideal: We booked a room with parking close to the entrance of Europa Park. The room was with no free cancellation. After paying we found out that you cannot leave the car on their parking on the day you visit Europapark. You have to move it to the Europapark entrance. We booked parking in Europapark online but then the hotel gives you upon arrival a 2euro tax card that can be used in Europapark for parking. In my opinion this should be communicated right from the start, or have some cancellation policy, if someone does not agree.

-Room was clean -Check in was fast

Stayed in May 2023

Very good hotel and very decent breakfast

Stayed in April 2023

The place is just few minutes walk away from europark. The staff was super nice and kind.

Stayed in July 2022

It was very hot inside.

The location is perfect in-between both parks. The staff is friendly and the breakfast quite good !

Stayed in June 2022

Loud in the evening due to Terrace Restaurant downstairs Unfriendly Staff on departure day as the receptionist rudely asked to bring the boiler from the room to the reception, I had to leave the kids downstairs unattended to go upstairs again in the room to bring her the boiler. Her rude behaviour was embarassing in front of the kids

comfortable bed, close to Europa park

Stayed in August 2021

Do yourself a favor and stay somewhere else further away and pay for the parking at the park. I rely on reviews to pick hotels and was sadly let down by the positive reviews of this hotel. There is no AC in the hotel so windows must stay open for temperature comfort. We stayed for 2 nights, both nights had loud patrons of the bar downstairs sitting below our window and not being mindful that it was 2am. No attempt was made to control the noise. Then trucks for trash or deliveries came at 7am, did not allow adequate rest for the family between park trips. The ability to walk to the park did not matter much as we could have stayed further away comfortably and cheaper and paid for preferred parking at the park and still saved money compared to this location. Hotel is completely outdated and in need of renovation, but is clean. Parking is not at the hotel and is about a 5 minute walk away. Man at the front desk was extremely rude at check in to the point that I almost forfeited the money for the reservation and booked elsewhere.

Stayed in August 2021

I liked everything :)

Everything! Friendly staff, very helpful. Super clean, nice beds. Nothing wrong with it at all.

Stayed in July 2021

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Stayed in September 2023

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Stayed in August 2023