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  5. Reviews of Hotel Residenz Passau

Reviews of Hotel Residenz Passau This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Fritz-Schaeffer-Promenade 6, 94032 Passau, Germany

#3 of 28 hotels in Passau

Guests' Choice

Review score

Based on 135 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 25 April 2024

    9.0
    Great
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great service Good location Very nice room Excellent breakfast

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Residenz was perfect for my 3 nites!
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 3 nights
    • Submitted via mobile

    No luggage rack. No USB ports - zero! Bring your EU adapters!

    Everything functioned.well - adequate lighting, good AC, rain shower that works, more than one chair, safety door lock, firm mattress, feather pillows, good linens and love the twin comforters on king.bed, blackout drapes, adequate closet storage area. Closeby dining. Walkable to old town. Excellent breakfast - mostly comtinental with good breads/rolls and ooohh the jams! Plus excellent quality.cold.neats along with baked eggs and.hot sausages, great yogurt variety.

    Stayed in April 2024

  • Reviewed: 27 March 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Comfort Room
    • Stayed 1 night
    • Submitted via mobile

    The spa area is beautiful. Good breakfast too.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 2 nights

    The place needs to change the pillows. Looks like they have been there for ages. What a shame, the rest was perfect.

    Great breakfast. Comfortable room with nice bathroom. Mattress very good.

    Stayed in March 2024

  • Reviewed: 20 February 2024

    10
    Ideal for a short stay
    • Leisure trip
    • Family with young children
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable rooms and an excellent location

    Stayed in February 2024

  • Reviewed: 2 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • SPA Suite mit privatem Whirlpool & privater Infrarotkabin
    • Stayed 1 night
    • Submitted via mobile

    We had a short but wonderful stay! The entire staff was so kind: online, at checkin, the cleaning staff and at breakfast! They kindly accommodated our dog, prepared him bowls and a dog bed and even a little gift! So thoughtful! The location is amazing with a great view of the Danube. I hope I get to come back here again soon

    Stayed in January 2024

  • Reviewed: 9 December 2023

    10
    Wonderful staff and great location!!!
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 8 nights
    • Submitted via mobile

    N/A

    great location!

    Stayed in December 2023

  • Reviewed: 13 November 2023

    9.0
    Very nice area and very cosy rooms
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing location

    Stayed in November 2023

  • Reviewed: 6 November 2023

    9.0
    Good place to stay with quality in details
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 1 night

    If we had to think of something: the bathroom is on the small side (though still very comfortable) and parking was a bit further from the hotel (really not too far so this should not be an issue). All the positives come at a cost, but in the times of inflation it is increasingly difficult to find good value anywhere. We would come again if we can afford it.

    We enjoyed breakfast with good choice of local and home-made products and we appreciated easy communication and friendly reception by the staff. The room was good size, well kept and comfortable, with modern facilities in the bathroom and a well stocked minibar. Easy reachable location near the city center and views over the Donau are a plus. Cozy sitting room near the reception was very inviting and the hotel bar, though not big in choice, looked interesting.

    Stayed in November 2023

  • Reviewed: 18 October 2023

    9.0
    An excellent, friendly hotel close to everything in Passau.
    • Business trip
    • Couple
    • Comfort Room
    • Stayed 1 night

    Smokers outside on the patio at breakfast time next to the door which opened on to the dining room - smoke came into the room while we were eating.

    Staff were friendly and helpful and spoke very good English; our room was immaculate with stylish contemporary furniture and a clean and modern bathroom. Breakfast was excellent and the location just across from the river and close to everything in Passau made it perfect for our short stay.

    Stayed in August 2023

  • Reviewed: 11 September 2023

    10
    Stay here if you get a chance. Right on the river and very accommodating
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning was right above the bed and blew on us at night. We could have used another hook in the bathroom.

    Lara was wonderful. She put us in a lovely spa room and it was great. The Breakfast was plentiful with lots of offerings. The waitress was very attentive.

    Stayed in September 2023

  • Reviewed: 8 September 2023

    8.0
    Fabulous location, access to old town and river. Comfortable bed, good shower and bath, great breakfast options.
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 1 night
    • Submitted via mobile

    Should have booked a room with full river view!

    Location and very helpful staff. Desktop computer available for guests - haven’t seen this often in Europe.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    9.0
    Great hotel for exploring Passau
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking cost of 20 euro per night the highest we paid in our trip across Bavaria

    Great location and very comfortable hotel with good staffing

    Stayed in September 2023

  • Reviewed: 27 August 2023

    10
    If ever will be in Passau, no other hotel to look
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Super location. Couldn't be better. Good working ac, needed during stay in hot summer. Nice clean room. Very good breakfast. Excellent staff 👏, ready to assist with any need.

    Stayed in August 2023

  • Reviewed: 8 August 2023

    9.0
    Good
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 3 nights
    • Submitted via mobile

    Coffey or something to drink in the evning.

    The location was good, Breakfast was good,

    Stayed in August 2023

  • Reviewed: 30 July 2023

    8.0
    Very helpful staff
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    On quite a busy road and no parking at the hotel

    Very clean and comfortable.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 1 night
    • Submitted via mobile

    private parking place would have been nice

    clean, location, nice staffo

    Stayed in July 2023

  • Reviewed: 18 July 2023

    8.0
    Unique
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 2 nights
    • Submitted via mobile

    Allergic to cig smoke so I rarely got to enjoy the outside patio

    Located right on the Danube

    Stayed in July 2023

  • Reviewed: 18 July 2023

    9.0
    would choose it again
    • Couple
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    centrally located, small outdoor restaurant with view, friendly, good breakfast

    Stayed in July 2023

  • Reviewed: 12 July 2023

    8.0
    Comfortable room and fabulous breakfast.
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was a bit dark.

    Location, cleanliness, modern bathroom, and the best buffet breakfast ever!!

    Stayed in July 2023

  • Reviewed: 21 June 2023

    10
    my wife and I enjoyed our stay in the Residenz Passau. The room was very comfortable (especially the bed), it was wonde
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    we like everything.

    wonderful bed, elevator access and air conditioning.

    Stayed in June 2023

  • Reviewed: 3 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night

    nothing

    great and friendly staff

    Stayed in April 2023

  • Reviewed: 1 June 2023

    9.0
    A very pleasant and convenient hotel that was perfect for our needs.
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 2 nights
    • Submitted via mobile

    The front lobby is a bit tired and could use some ‘freshening up’. I would have liked bar soap in th washrooms as an option and not just the soft soap in the wall mounted container; this is just a very minor issue.

    The breakfast was very good with great quality food and a large variety of options. The staff was very efficient and friendly and were multilingual.

    Stayed in May 2023

  • Reviewed: 30 May 2023

    9.0
    Welcoming hotel in good location and with memorable breakfast
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 3 nights

    Bathroom was modern and clean, but very small. No tissues in the dispenser - and none available to replenish it (not exactly a major problem!)

    Very good sized room, with glimpse of river. 3 comfortable armchairs - generally relaxing, attractive feel. Short walk to old town and pleasant walk along the riverside in both directions. Extremely good breakfast - very wide choice of bread, pastries, cereals, fruits, salad items, cold meats and cheeses as well as cooked offerings. Interesting range of what seemed like home made preserves. Very friendly and helpful breakfast staff. Sekt on offer if you were in the mood for a celebration breakfast. Probably the best breakfast of the 7 hotels we stayed at on this trip to Germany and Austria

    Stayed in May 2023

Showing 1 – 25

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