Alte Knochenhauerstr. 12, Inner-city, 38100 Braunschweig, Germany
#18 of 33 hotels in Braunschweig
Guests' ChoiceBased on 95 hotel reviews
7.7Cleanliness
8.1
Comfort
7.7
Location
9.2
Facilities
7.4
Staff
8.8
Value for money
8.2
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 April 2024
Станислава
Turkeyvery very dusty room, it really upset me since I was vacationing with a small child
very nice two administrators. good breakfast and location of the hotel, bright room we will still come back
Stayed in April 2024
Reviewed: 21 March 2024
Lord
NetherlandsThe reception was closed by the time I arrived, so in order to check in, I had to call a number that was posted on the door. Then they check your details and give you a code with which to open a key-safe, to there find your key. It worked just fine, only I hadn't expected it - so I was looking a bit surprised at first, when I initially found the door closed.. :-) But no problem. Friendly help was just a phone call away!
The room was impressively beautiful! And unexpectedly spacious too! I'd love to stay there again! It's in the centre of the Old City, but the parking garage is conveniently right around the corner!
Stayed in March 2024
Reviewed: 22 February 2024
Zeljka
CroatiaNo staff in the afternoon. You have to unlock the safe and enter in the hotel by yourself.
Last time when I was in this hotel the breakfast was a bit better. But overall the hotel is on great location and the staff in the morning very nice
Stayed in January 2024
Reviewed: 30 December 2023
William
United KingdomIt would have been nice to store luggage after 2pm
The location was great
Stayed in December 2023
Reviewed: 23 December 2023
Piotr
NetherlandsBathroom was very dated. It is not much of a problem. Just an observation. It is exactly like on photos so no dissapointment there
I loved the general vibe of this place. Well preserved and great feeling. Old timber in the walls and roof really makes you feel like visiting the old times.
Stayed in December 2023
Reviewed: 23 December 2023
Mehranehk
GermanyRoom was cold for long time , bed's sheet needs to be cleaner than now
Room was bigger than I expected, bathtub was nice, easy access at night (safe box for key), quite,
Stayed in December 2023
Reviewed: 12 December 2023
Steven
FinlandParking not available at hotel, but there's a parking hall close by (for a price)
Spacious, comfortable room with old-style furniture.
Stayed in December 2023
Reviewed: 2 December 2023
Lena
GermanyThere is a bad wifi connection in the room and no cell reception, very steep stairs, broken/missing Glas shower wall
Old style house but modern interior, spacious and tidy rooms, easy check in via key box
Stayed in December 2023
Reviewed: 5 October 2023
Maria
ArgentinaMy room didn’t have WiFi. I had to work with the computer and it was impossible from my room
Clean, confortable, nice receptionist
Stayed in October 2023
Reviewed: 22 September 2023
Uttara
IndiaIt is good to know that there is no elevator, so carrying up heavy luggage might be difficult.
A cosy, old-style German house, located near Old City Rathaus, close to public transport and City centre.
Stayed in September 2023
Reviewed: 19 September 2023
Carsten
FranceNothing to declare.
The hotel is ideally located in the city centre close to the Altstadtmarkt, the Kohlmarkt and the pedestrian zone for exploring the city as well as close to the Friedrich-Wilhelm-Platz where you have several tramway and bus lines (for example to the main station) for arrival and departure as well exploring the surrounding region (Wolfsburg, Wolfenbüttel, Goslar, Bad Harzburg, ...). It is in a quite calm street. The building is the oldest or at least amongst the oldest still standing timbered buildings of the city. There is also a nice patio in the rear of the hotel where you can relax. My room was very big with a nice wooden ceiling and old barock type wood windows in the first floor. The staff was very friendly and helpful. The breakfast offers a good choice, even if it would be nice to have a different choice on different days. You take the breakfast in a beautiful room with a painted wooden ceiling which is also a restaurant specialized in "Flammkuchen". You have also a gourmet restaurant on the left side of the hotel. If the reception is not open, you retrieve your keys from a locker at the entrance at any time.
Stayed in September 2023
Reviewed: 7 September 2023
Mohannad
Germanywifi was bad in my room, but in the hall good. the windows had no insect screen and looked to the internal garden without a good view, the pillows could habe been better, No parking slots, but in general for the price more than enough
Room is big, comfortable and clean, staff is super nice, location perfect
Stayed in September 2023
Reviewed: 30 August 2023
Lin
ChinaOne suggestion, the room we stayed in was a converted third floor loft, and as the sloping wall behind the main bed was white, it was prone to visual errors, which I missed twice and ended up hitting my head.
The location is superb, right in the centre of the old town location, with easy access to shopping and food nearby. I was told by a local friend that the house is indeed a long-preserved building in the city and it was an honor to stay this hotel. The hotel service is also very attentived and the breakfast will not disappoint you.
Stayed in August 2023
Reviewed: 27 August 2023
Rodrigo
AustraliaBreakfast finishes at 9 am so we missed out. Lots of stairs to get to our room.
Charming historical building. Friendly receptionist Location is very central.
Stayed in August 2023
Reviewed: 9 July 2023
Maxim
United StatesWould like some newer furniture, didn't like at all the pillows.
Great location,clean,quit place,nice workers, excellent breakfast.
Stayed in July 2023
Reviewed: 3 July 2023
Shayne
NetherlandsA truly stunning location
Stayed in June 2023
Reviewed: 25 April 2023
Derek
United KingdomWe had not been told in advance that the hotel was in the middle of major building works nor that the reception closed at 2. We were told of the latter by text about 30 minutes before our arrival. The closure of the reception was more of a problem on the day of our departure when we were not leaving Braunschweig until 3.
staff friendly, excellent location. Gluten free bread available which was very welcome.
Stayed in April 2023
Reviewed: 28 March 2023
Grindeland
United StatesWe really connected with Renata who was working at the front desk. She was fun to chat with and very welcoming. She also had good ideas of things for us to do in the area.
Stayed in March 2023
Reviewed: 11 November 2022
Andrew
SwedenIt was difficult to control the temperature in the room, but not overly uncomfortable. My room was on the streetside, so there was some traffic noise in the morning, but nothing too bad. As noted above, the ceiling height is not huge (I was on 2nd floor), so standing in the shower for me was very close to touching my head on the roof :P Just a warning if you are very tall, to maybe request a room on the bottom floor.
Really beautiful old-worldly hotel, hundreds of years old. Like staying in a mini castle. Rooms are huge in size (although not high ceilings in my room), with quaint, warm decor. Staff are really friendly, always with a smile! Overall a lovely stay.
Stayed in November 2022
Reviewed: 4 November 2022
Liadain
IrelandParking on street - plenty of options around but no hotel parking.
Very nice rooms with character. Warm and spacious with antique details. Lovely breakfast in bright room. Great bathroom. Good communication - key in key box.
Stayed in October 2022
Reviewed: 28 October 2022
E
Irelandcould do with updating decor
large room and clean
Stayed in October 2022
Reviewed: 26 August 2022
Gwilym
United Kingdommaybe a lounge would be nice
comfortable rooms with good facilities in a lovely historic building
Stayed in August 2022
Reviewed: 24 August 2022
Gwilym
United Kingdomno real lounge
beatiful rooms in a historic building
Stayed in August 2022
Reviewed: 5 August 2022
Tícia
DenmarkThe cleaning was not perfect.
Very good location, okay rooms, good breakfast, definitely worth the price.
Stayed in August 2022
Paphos City, Cyprus
Forte dei Marmi, Italy
Cusco, Peru
Mariposa, USA
Moscow, Russia
Bratislava, Slovakia
Maputo, Mozambique
Falls Creek, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content