Kurt-Hackenberg-Platz 1, Altstadt-Nord, 50667 Cologne, Germany
#45 of 238 hotels in Cologne
Guests' ChoiceBased on 518 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.8
Facilities
8.5
Staff
9.0
Value for money
7.9
Free WiFi
8.6
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End of dialog contentReviewed: 2 May 2024
Evgenii
GermanyGood location, close to center and train station but away from crowds. There is a small shop on the first floor that is useful when you want some late night drink.
Stayed in March 2024
Reviewed: 27 April 2024
Derek
AustraliaStaff not particularly friendly
Good location
Stayed in March 2024
Reviewed: 11 April 2024
Bev
United KingdomNothing
Beautiful hotel, great location, amazing breakfast
Stayed in April 2024
Reviewed: 8 April 2024
Tim
United KingdomThe location was great.
Stayed in March 2024
Reviewed: 1 April 2024
Pswang
NetherlandsService at the reception desk is not great
Location is very good, room is clean
Stayed in March 2024
Reviewed: 28 March 2024
Slattery
IrelandIt was a bit drab
The location is fabulous
Stayed in March 2024
Reviewed: 28 March 2024
Eli
GermanyI didn't like that the bathroom window can show your shadow to the outside. And I also didn't like the smell that was present in the hallways and lifts.
The hotel is clean and comfortable and very central. The staff are very nice and respectful and the bed very comfortable.
Stayed in March 2024
Reviewed: 21 March 2024
Shannon
CanadaThe breakfast was a bit expensive but I just found cheaper alternatives close by.
It was stylish, super location and I felt safe there. The staff spoke some English so I was able to ask for directions. I just really enjoyed my time here.
Stayed in March 2024
Reviewed: 20 March 2024
G
NetherlandsThey claim on the website a Parking. But you cannot book a space in advance and the entrance is very hard to find
A very elaborate breakfast and late check-out times
Stayed in March 2024
Reviewed: 9 March 2024
Wjoane
TunisiaThe standard double rooms are a bit small. It can get a bit noisy at night due to the central location.
The location is great, the staff professional. The room was clean and the bed comfortable. Breakfast is excellent.
Stayed in February 2024
Reviewed: 4 March 2024
Dace
LatviaMondial is always my preference! Excellent breakfast and location!
Stayed in February 2024
Reviewed: 3 March 2024
Parkhurst
United KingdomWhilst it didn't bother me (I was in the room alone) I felt it strange that the shower/bathroom was visible through the glass from the bedroom.
Stayed in March 2024
Reviewed: 3 March 2024
Stephen
United KingdomRoom a little small and lack of storage. Breakfast not very hot.
Immaculately clean hotel in an excellent location. Outstanding friendly staff.
Stayed in March 2024
Reviewed: 2 March 2024
Neil
United KingdomBar opening times could be extended. Doesn’t open until 5pm and closes at 11pm.
Nice hotel, have used previously several times for business. Friendly, helpful staff, comfortable rooms, nice breakfast.
Stayed in March 2024
Reviewed: 29 February 2024
Andrea
United Kingdomview from room, breakfast in particular info as all in german- did not know could order hot breakfast food, fruit did not look fresh
location, comfort of room
Stayed in February 2024
Reviewed: 20 February 2024
Veronika
United KingdomThe bathroom has a big window to the shower and you can see most of the bathroom which is not a big issue. However, it lights up most of the room when you turn on the light to the bathroom. So it’s not ideal if one person is sleeping
Excellent location. You can walk everywhere and it is so easy for travel as it is close to the central station. The service was exceptional and reception staff were very helpful. We left on Valentine’s Day and we got chocolate and roses which was very sweet. The room was clean and tidy and had everything you need. It was quite quiet even though it was Karneval season
Stayed in February 2024
Reviewed: 19 February 2024
Jean_richert
NetherlandsSmell in the lobby
Clean room. Functional bathroom. Comfortable bed.
Stayed in February 2024
Reviewed: 2 February 2024
Elischer
JordanAn unhelpful attitude from reception, when I asked for them to dispose of a large item which I clearly couldn't dispose of properly myself (a broken suitcase). This is a request normally handled easily by any decent standard hotel, I was surprised at the sneering response I received.
Outstanding location, comfortable hotel
Stayed in January 2024
Reviewed: 31 January 2024
Mirovic
SerbiaThe pillows.
Breakfast was excellent and very nice hospitality off the staff.
Stayed in January 2024
Reviewed: 27 January 2024
Milagros
United StatesGreat hotel almost in front of Cologne Cathedral and within walking distance to two Christmas Market and train station. Staff is very nice. Room was very clean and had everything I needed for a comfortable stay.
Stayed in December 2023
Reviewed: 25 January 2024
Karla
NetherlandsExcellent location.
Stayed in January 2024
Reviewed: 23 January 2024
Nicole
AustraliaGreat location, nice view
Stayed in December 2023
Reviewed: 18 January 2024
Michael
Irelandtiny lifts
Location
Stayed in January 2024
Reviewed: 18 January 2024
Groened
NetherlandsLocation is top, nearby christmas fairs
Stayed in December 2023
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