H.C. Andersens Boulevard 12, 1553 Copenhagen, Denmark
#18 of 127 hotels in Copenhagen
Guests' ChoiceBased on 3479 hotel reviews
8.7Cleanliness
8.9
Comfort
8.9
Location
9.7
Facilities
8.8
Staff
9.5
Value for money
8.3
Free WiFi
9.2
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End of dialog contentReviewed: 8 June 2024
Mike
NetherlandsNothing
Perfect room Great location Lovely athmosphere
Stayed in June 2024
Reviewed: 8 June 2024
Mwish
United StatesMinor details.. rain shower pressure is light and shower leaks considerably into toilet area so the bath mat is routinely soaked, the noise the blinds make going up and down in other rooms can be heard in our room, also we avoided breakfast because of the price, even though it looks great. Don’t let these deter you though, the hotel is amazing and would definitely stay again.
Comfortable bed, comforter and pillows, motorized blackout blinds, wonderful staff, tech-forward, location, rooftop view, bar and vibe, quiet rooms and common areas, and most guests were adults so no obnoxious children running around
Stayed in June 2024
Reviewed: 7 June 2024
Juan
United StatesThere’s no bikes available and that’s a must in Copenhagen
Location, quiet at night
Stayed in June 2024
Reviewed: 6 June 2024
Dr
BahrainRoom was little small
The staff was so kind and useful and the receptionist was very cool and nice to customer and the location is excellent
Stayed in June 2024
Reviewed: 5 June 2024
Deni̇z
Turkey-
location was perfect and it was clean. not noisy while being on the main street🤩
Stayed in May 2024
Reviewed: 5 June 2024
Deonte'
Germanybreakfast was great and the bed was so comfy. best sleep in a while.
Stayed in April 2024
Reviewed: 5 June 2024
Leslie
United StatesI don’t mind crawling across my partner to get out of bed but I wish the rooms had a small shelf and an electrical out let on the far side of the bed. It would be nice for my eye glasses, water and phone. I used the window ledge but it was tight.
Loved the personnel and breakfast. Location in center of city is excellent.
Stayed in June 2024
Reviewed: 4 June 2024
Andrei
GermanyLocation, view from the breakfast area
Stayed in March 2024
Reviewed: 4 June 2024
Kristian
United KingdomNo bath tub. Also you have to go upstairs to check out so it means taking your luggage up in the lift. Would it not be possible to have a delay on the key for 15 min so you could check out and then take your luggage from your room afterwards ?
This is a very nice hotel with a quirky architectural vibe, reception is on the top floor where there is a nice bar and a good view over Copenhagen. The entrance is on a very busy road so be careful if you arrive in a taxi as you have to cross a cycling lane ( and they are busy in rush hour).
Stayed in June 2024
Reviewed: 3 June 2024
Melsa
NetherlandsNothing
Staff friendlyness and breakfast . Villeroy. Bosch tsble seys, the lounge.
Stayed in June 2024
Reviewed: 3 June 2024
Robert
GermanyExtraordinary Design of the whole hotel
Stayed in June 2024
Reviewed: 3 June 2024
Alexander
United KingdomNo dislikes
It was the first time using a iPad for all the amenities in the room I was very impressed with my ability to use it
Stayed in June 2024
Reviewed: 2 June 2024
Phoebe
JapanA kettle in the room would have been a plus (but you can always go to the bar to get free huge mugs of boiling water for your own tea!)
Great location, spacious room, a bathroom layout that actually makes sense (my first experience of citizenM hotels was in Amsterdam where they had separate tubes inside the room for the toilet and shower, which made it very awkward to use)
Stayed in June 2024
Reviewed: 1 June 2024
Gillian
United KingdomCentral, clean, friendly helpful staff
Stayed in May 2024
Reviewed: 1 June 2024
Amanda
United StatesiPad control for everything in the room. Tv connection was poor. Would just stop working and I couldn’t connect my phone/app to the TV.
Location. Staff were all great.
Stayed in May 2024
Reviewed: 31 May 2024
Tanya
AustraliaThat I had to leave it! I can’t fault any aspect of my stay.
This hotel is amazing and I cannot fault any aspect of my stay. If you get a chance to stay here I would highly recommend it. Great value for money. From the amazing, friendly, accommodating staff to the location, the views, decor, the room with its layout, inclusions and technology - all brilliant. They have thought of everything to make a short or long stay cozy & comfortable. Breakfast was amazing with options to suit most / all cultures and diets / dietary requirements. There is ample space and seating options for guests to sit in the 24 hour lounge and read, work, grab a snack or socialise. I didn’t feel out of place sitting there to read my book at night sipping my wine. No pressure on guests to purchase food / drinks to use the lounge - just a great space to hang out. Location is within walking distance to most of the top tourist attractions, in fact, I’d highly recommend (weather permitting) that you take a walk around the local streets of this hotel to view the beautiful and amazing architecture. Close to the Tivoli Gardens, breath of other restraunts, quaint / quirky shops, local designers, shopping and convenience stores.
Stayed in May 2024
Reviewed: 31 May 2024
Guilherme
NetherlandsThe facilities are very modern, the room is very technological, and is very comfortable. The location is perfect, as it is front of a big plaza, which has a metro that takes you everywhere.
Stayed in May 2024
Reviewed: 30 May 2024
Carole
United KingdomNever used CitizenM before but it was very practical with good tech. Staff made the difference. Very helpful and super friendly.
Stayed in May 2024
Reviewed: 30 May 2024
Harry
United KingdomVery helpful staff, great location, comfy bed.
Stayed in May 2024
Reviewed: 28 May 2024
Isabella
United KingdomIt would have been good to have a full maid service everyday but I understand it’s better for the environment to reduce this.
Perfect location, directly opposite the city square but not too noisy in the evenings.
Stayed in May 2024
Reviewed: 27 May 2024
Sophie
United Kingdomour blind was broken but wasn't a big deal.
Clean and functional room. Friendly staff.
Stayed in March 2024
Reviewed: 27 May 2024
Hilmarsson
IcelandThe bed was up against the window and I had to go over my spouse to get out of bed.
Fresh atmosphere and everything looks new.
Stayed in May 2024
Reviewed: 25 May 2024
Mark
AustraliaExpensive Bed platform off Expensive parking underneath
Overall room Location Staff
Stayed in May 2024
Reviewed: 25 May 2024
Michael
AustraliaNothing!
Everything
Stayed in May 2024
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