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Reviews of citizenM Copenhagen Radhuspladsen 4 stars

H.C. Andersens Boulevard 12, 1553 Copenhagen, Denmark

#18 of 127 hotels in Copenhagen

Guests' Choice

Review score

Based on 3479 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.7

  • Facilities

    8.8

  • Staff

    9.5

  • Value for money

    8.3

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 8 June 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Perfect room Great location Lovely athmosphere

    Stayed in June 2024

  • Reviewed: 8 June 2024

    10
    Upscale, adult vibe in a central location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    Minor details.. rain shower pressure is light and shower leaks considerably into toilet area so the bath mat is routinely soaked, the noise the blinds make going up and down in other rooms can be heard in our room, also we avoided breakfast because of the price, even though it looks great. Don’t let these deter you though, the hotel is amazing and would definitely stay again.

    Comfortable bed, comforter and pillows, motorized blackout blinds, wonderful staff, tech-forward, location, rooftop view, bar and vibe, quiet rooms and common areas, and most guests were adults so no obnoxious children running around

    Stayed in June 2024

  • Reviewed: 7 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    There’s no bikes available and that’s a must in Copenhagen

    Location, quiet at night

    Stayed in June 2024

  • Reviewed: 6 June 2024

    9.0
    Excellent location and very nice staff
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Room was little small

    The staff was so kind and useful and the receptionist was very cool and nice to customer and the location is excellent

    Stayed in June 2024

  • Reviewed: 5 June 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    location was perfect and it was clean. not noisy while being on the main street🤩

    Stayed in May 2024

  • Reviewed: 5 June 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    breakfast was great and the bed was so comfy. best sleep in a while.

    Stayed in April 2024

  • Reviewed: 5 June 2024

    10
    Exceptional value with cheerful service
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    I don’t mind crawling across my partner to get out of bed but I wish the rooms had a small shelf and an electrical out let on the far side of the bed. It would be nice for my eye glasses, water and phone. I used the window ledge but it was tight.

    Loved the personnel and breakfast. Location in center of city is excellent.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, view from the breakfast area

    Stayed in March 2024

  • Reviewed: 4 June 2024

    8.0
    Nice and central
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    No bath tub. Also you have to go upstairs to check out so it means taking your luggage up in the lift. Would it not be possible to have a delay on the key for 15 min so you could check out and then take your luggage from your room afterwards ?

    This is a very nice hotel with a quirky architectural vibe, reception is on the top floor where there is a nice bar and a good view over Copenhagen. The entrance is on a very busy road so be careful if you arrive in a taxi as you have to cross a cycling lane ( and they are busy in rush hour).

    Stayed in June 2024

  • Reviewed: 3 June 2024

    10
    I am so glad we did not choose a 5 star hotel. Where else you eould have chilled water bottles waiting on ice for you
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Staff friendlyness and breakfast . Villeroy. Bosch tsble seys, the lounge.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    10
    Super Location for a holiday trip
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Extraordinary Design of the whole hotel

    Stayed in June 2024

  • Reviewed: 3 June 2024

    10
    Weather food people metro all get 10 out of 10
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    No dislikes

    It was the first time using a iPad for all the amenities in the room I was very impressed with my ability to use it

    Stayed in June 2024

  • Reviewed: 2 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    A kettle in the room would have been a plus (but you can always go to the bar to get free huge mugs of boiling water for your own tea!)

    Great location, spacious room, a bathroom layout that actually makes sense (my first experience of citizenM hotels was in Amsterdam where they had separate tubes inside the room for the toilet and shower, which made it very awkward to use)

    Stayed in June 2024

  • Reviewed: 1 June 2024

    10
    Had a lovely stay. Hotel had nice vibe and central to everything, would stay again
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Central, clean, friendly helpful staff

    Stayed in May 2024

  • Reviewed: 1 June 2024

    8.0
    Very nice stay. Great central location.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    iPad control for everything in the room. Tv connection was poor. Would just stop working and I couldn’t connect my phone/app to the TV.

    Location. Staff were all great.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    10
    Brilliant - I would stay here again and highly recommend other do to!
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    That I had to leave it! I can’t fault any aspect of my stay.

    This hotel is amazing and I cannot fault any aspect of my stay. If you get a chance to stay here I would highly recommend it. Great value for money. From the amazing, friendly, accommodating staff to the location, the views, decor, the room with its layout, inclusions and technology - all brilliant. They have thought of everything to make a short or long stay cozy & comfortable. Breakfast was amazing with options to suit most / all cultures and diets / dietary requirements. There is ample space and seating options for guests to sit in the 24 hour lounge and read, work, grab a snack or socialise. I didn’t feel out of place sitting there to read my book at night sipping my wine. No pressure on guests to purchase food / drinks to use the lounge - just a great space to hang out. Location is within walking distance to most of the top tourist attractions, in fact, I’d highly recommend (weather permitting) that you take a walk around the local streets of this hotel to view the beautiful and amazing architecture. Close to the Tivoli Gardens, breath of other restraunts, quaint / quirky shops, local designers, shopping and convenience stores.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    10
    Amazing hotel, amazing city
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The facilities are very modern, the room is very technological, and is very comfortable. The location is perfect, as it is front of a big plaza, which has a metro that takes you everywhere.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Never used CitizenM before but it was very practical with good tech. Staff made the difference. Very helpful and super friendly.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Very helpful staff, great location, comfy bed.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Everything was great and exceeded my expectations. All the staff were so helpful and friendly. I’d definitely recommend
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    It would have been good to have a full maid service everyday but I understand it’s better for the environment to reduce this.

    Perfect location, directly opposite the city square but not too noisy in the evenings.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    we enjoyed this hotel and the location was good for exploring the city.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    our blind was broken but wasn't a big deal.

    Clean and functional room. Friendly staff.

    Stayed in March 2024

  • Reviewed: 27 May 2024

    9.0
    Superb
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was up against the window and I had to go over my spouse to get out of bed.

    Fresh atmosphere and everything looks new.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Central spot
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Expensive Bed platform off Expensive parking underneath

    Overall room Location Staff

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    Convenient, quiet and clean
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing!

    Everything

    Stayed in May 2024

Showing 1 – 25

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