Playas Uvero Alto km 275, Uvero Alto, 23301 Punta Cana, Dominican Republic
#32 of 132 hotels in Punta Cana
Guests' ChoiceBased on 249 hotel reviews
8.3Cleanliness
8.9
Comfort
9.0
Location
8.6
Facilities
8.8
Staff
8.7
Value for money
8.2
Free WiFi
8.1
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End of dialog contentReviewed: 23 October 2023
Sabrina
United StatesEnjoyed everything
The accommodation were great as well as the staff and food options
Stayed in October 2023
Reviewed: 18 October 2023
Jasmine
United StatesThe food was always cold. Also for Sunday there was no dinner buffet and all the restaurants had a hour wait plus there were so many weddings it was large groups of people sitting together which made the wait longer
The staff was okay , could of been nicer. But overall hard workers who tried their best to answer my questions as best as they could. Also ALL the bartenders were Amazing !! They were my best part of the trip
Stayed in October 2023
Reviewed: 16 October 2023
Karima
United StatesI loved everything but if I could choose one thing it would be the toilets. Speaking for women with longer nails for vacation, the press down button on the toilet was a bit challenging.
Loved everything. They made our trip personalized. My husband enjoyed his birthday
Stayed in October 2023
Reviewed: 1 October 2023
Anjan
United States“Coupons” provided to us did not apply because of too many exclusions. Willie at concierge gave us wrong information about the Hyatt presentation prize. Staff were not accommodating of requests. Staff gave wrong information about facilities/services. Food was bland.
Stayed in September 2023
Reviewed: 13 September 2023
Lucien
Dominican RepublicHonestly I liked everything about this resort don’t walk to book this resort run 🏃♀️🏃♀️🏃♀️I will definitely back . It was my birthday 🎉 I really enjoyed the club at the breathless we had a really good time
I enjoyed de food . The Italian restaurant is everything everything was so good , the staff were so friendly. The staff , the club , the restaurant, the bars we enjoyed everything and honestly they really got good service
Stayed in August 2023
Reviewed: 12 September 2023
Parker
United Statessome staff had bad behavior and didn't exude pleasantly. I said we spoke English there were times no one spoke English and could assist.
it was a nice. the lounges, pools and restaurants were all good.
Stayed in September 2023
Reviewed: 23 August 2023
Kayla
United StatesThe only thing I didn’t like was that there weren’t very much food options after 11, there was only a coffee shop open. Room service is over by 11 and that was the only thing I didn’t like.
I loved the overall experience with the resort, everyone was exceptional and very nice. The food was great especially the steak house. Great resort
Stayed in August 2023
Reviewed: 17 August 2023
Edward
United StatesWait staff were rude
Pools
Stayed in August 2023
Reviewed: 16 August 2023
Shanice
United StatesOur room was dirty, there were 50+ mosquitos in our room when we arrived, dirty bathroom/shower and the food was almost inedible. Not to mention, my daughter caught hand, foot and mouth disease at this resort. Would not recommend.
I liked the water park for my daughter.
Stayed in August 2023
Reviewed: 6 July 2023
Betty
United StatesThe hostile taxi cab drivers when arriving at the airport. It had nothing to do with the resort, but make sure you have schedule your transportation from the airport to the resort through booking.com, otherwise you will be swarmed with taxi people trying to get you in their cars. And you want to stay safe, so schedule with booking. That way you know you will be taken directly to the resort.
The food options for a Vegan were about 70 percent of what they served which fit into my regular eating routine. The resort was so beautiful and clean. The restaurant options you can pick from for weeks. Stayed there 10 days and hated to leave.
Stayed in July 2023
Reviewed: 13 June 2023
Vanessa
Puerto RicoI could say that pillows selection could be better and TV needs upgrade
All services very good, high quality on their service and attention to customers. Many amenities and good shows.
Stayed in June 2023
Reviewed: 7 June 2023
David
United Statesloved everything
the service
Stayed in June 2023
Reviewed: 25 April 2023
Jasmine
United StatesI paid for a butler that never responded to me, room wasn’t too clean, food was disgusting, no top shelf liquor. preferred members have to pay to use the cabana beds at the preferred pool area.
The room was spacious pool area is nice
Stayed in April 2023
Reviewed: 24 April 2023
Taryn
United Statesbesides the mosquitos I enjoyed everything lol
multiple restaurants and bars property is right on the beach and the staff were amazing
Stayed in April 2023
Reviewed: 24 April 2023
Michelle
United Statesbooking advised 12am check in, I arrived 2pm and they advised check in was at 3pm, waied for 3pm and went to the counter at 3:15pm room wasnt ready, they ended getting a room nearly around 4pm. Total unorganized
everything
Stayed in April 2023
Reviewed: 18 April 2023
Randall
United StatesSurprisingly no jacuzzi by the pools hot tub restaurant food could have been a little better little bit further out from the Vero Beach and punta Cana area but overall Beach was nice
Overall nice facility beds were comfortable food was decent staff was exceptional
Stayed in April 2023
Reviewed: 10 April 2023
Soriano
Dominican RepublicEverything was good overall, this time i went as preferred member, they could add some extra benefits for Preferred Club, that worth paying the difference in price.
Food
Stayed in April 2023
Reviewed: 10 March 2023
Laura
CanadaExcellentt
Stayed in March 2023
Reviewed: 1 March 2023
Sidra
United StatesEverything!
Stayed in February 2023
Reviewed: 4 February 2023
Susan
United Stateshad something for everybody staff was so helpful and friendly
Stayed in February 2023
Reviewed: 24 December 2022
Alicia
United StatesThe food wasn’t good . And they kept running out of breakfast food. My phone kept not working so I had to keep going to the front desk for room service. A total inconvenience.
The staff was nice and friendly.
Stayed in December 2022
Reviewed: 22 December 2022
Rhonisha
United StatesWe traveled over with about 100 other business partners and some of them didn’t have great experiences.
Explorers club was amazing for my kids. Overall it was a great experience!
Stayed in December 2022
Reviewed: 8 November 2022
Michel
BelgiumThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 12 October 2022
Kamaryn
United Stateseverything was amazing
The grounds were kept beautifully and clean.
Stayed in October 2022
Reviewed: 7 October 2022
Pamela
United StatesI did not like the fact that there was no reservations for the restaurants. This caused major waiting time. One night we didn't eat until 10:30 pm.
The room was beautiful. The pools were great. Loved the buffet. Staff was very helpful.
Stayed in July 2022
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