Calle Ambato y Thomas Halflants, 180250 Baños, Ecuador
#38 of 55 hotels in Baños
Guests' ChoiceBased on 50 hotel reviews
8.0Cleanliness
8.4
Comfort
8.3
Location
9.2
Facilities
7.9
Staff
8.7
Value for money
8.1
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 24 July 2024
Lyndal
AustraliaShower wasn’t very hot.
Great downtown location .
Stayed in July 2024
Reviewed: 23 June 2023
Jean
United StatesCould be a little bit more clean.
Great staff and one of the best breakfast. The lady as a receptionist did an amazing job.
Stayed in June 2023
Reviewed: 27 January 2023
Lennyn
United KingdomThe single room for my nephew was too small, we couldn't open the room door completely as the bed was in its way.
Bedroom was big and clean
Stayed in January 2023
Reviewed: 21 January 2023
Clive
United KingdomThe bathroom door scraped loudlymon the floor
The staff were fabulous and even allowed us in to our accommodation at 10am Breakfast was free & nice The location was central Tthe room was comfortable & clean
Stayed in January 2023
Reviewed: 1 January 2023
Carlos
Mexicohigiene
estancia placentera
Stayed in December 2022
Reviewed: 22 December 2022
Evelyn
EcuadorThere were no windows in rooms. Parking spot 3 blocks away.
Location. Room size.
Stayed in December 2022
Reviewed: 19 November 2022
Miranda
NetherlandsWe stayed on a Friday evening, a popular party evening in Baños. For us it was a bit too much noise...
It was all good, as we expected. And friendly staff. Perfect location to explore Baños, especially when you want to be close to the nightlife in the weekends.
Stayed in November 2022
Reviewed: 16 November 2022
Miso
Germanythe furniture is a bit dated. it feels like nobody invented into repairing of the furniture.
very central location.
Stayed in November 2022
Reviewed: 26 October 2022
Michelle
CanadaBreakfast area was dirty. My daughter spilled something and when I cleaned up her chair, it was covered in dust and napkin was black!
Location was absolutely perfect! Room was clean and beds were comfortable. No air conditioning, but cooled down at night so not a problem. Breakfast was good. Staff friendly and accommodating. Load of laundry was only $5 and returned within a couple hours folded.
Stayed in October 2022
Reviewed: 14 August 2022
Nicole
CanadaOur room faced the street. It was noisy in the evenings. Some screens on the windows would have been nice.
Staff very helpful and the server in the restaurant was lovely.
Stayed in August 2022
Reviewed: 24 July 2022
Kroghtoad
DenmarkBathroom had weird stuff in bathtub, probably just entered through open window. No problem. Road is pretty noisy, maybe party people of Banos like to drive around with deafening loud speakers and yelling and screaming on streets - all happy noises and it stopped at ~3am.
We needed a very late (1 am) checkin arriving by bus, vacating a defect AirBnB house. So Meraki saved us. Staff really friendly and breakfast was nice Good beds with clean linnen and warm comforters.
Stayed in July 2022
Reviewed: 6 July 2022
Paul
EcuadorThe hotel does not have parking lot, so the place to park is about 3 blocks from the hotel, that is so uncomfortable.
The location was great, and I appreciated that even the noisy neighborhood, the room was quite
Stayed in April 2022
Reviewed: 21 May 2022
Madeleine
United KingdomArrived early in the morning, after a late bus and the guy at check-in was so accommodating. He could tell we were tired so let us fill in all the forms and pay the next morning, he also upgraded us to a bigger room.
Stayed in May 2022
Reviewed: 17 February 2022
Catherine
PeruThe noise - it comes from the main street (Ambato), especially if your room is close to the street. Some bars around that street are quite loud until very late at night (after 23:00 h).
Location was great - just a few blocks away from Terminal de Buses de Baños, so you can basically walk for about 5 min and you are at the hotel. Breakfast was great - very full filling.
Stayed in February 2022
Reviewed: 16 January 2022
Mark
NetherlandsHotel charged additional booking.com reservation fee
Stayed in January 2022
Reviewed: 29 November 2021
Paul
EcuadorThe parking was far
Bed
Stayed in November 2021
Reviewed: 28 April 2024
Angel
United StatesThe room offers me was very hot not AC
Stayed in April 2024
Reviewed: 31 January 2024
Deb
United StatesA small bedside lamp would have been nice.
Lovely full service breakfast in a sunny dining room.
Stayed in January 2024
Reviewed: 3 December 2023
Jean
CanadaHotel is in disrepair. Entire bathroom flooded every time the shower was used. No window, no hooks or hangers anywhere. Significantly overpriced for what it delivered.
Staff were friendly
Stayed in December 2023
Reviewed: 16 November 2023
Anne
CanadaAll was excellent
Very friendly staff, lovely room, close to all amenities. Great for shopping.
Stayed in November 2023
Reviewed: 17 July 2023
Rafi
IsraelStaff was very friendly. Location is very good. Room very big.
Stayed in July 2023
Reviewed: 13 February 2023
Lisa
Australiaif you are going to have a room which opens into the inside fine or onto the street, no problem at least invest in proper curtains that block out the light. don’t use harsh chemicals to clean a room that has 0 ventilation. I felt nauseous after 2 hours in there. lots of noise also which is expected where it is located so that I can deal with but everything else is false advertising.
awful place to stay. save your money, workers here are at least quick to change your room (thank you to the guy on night shift I appreciate it) when you point out the awful cleaners smell, 0 ventilation, light coming from the inside area blinding past 11pm and a completely different room compare to the photos shown online here.
Stayed in February 2023
Reviewed: 13 December 2022
Valeria
Australiamy bed broke when i sat down on it to tie my shoelaces. it also smelt weird and had no windows. i got moved to a different room and there was random hair everywhere 😬 grossed me out
central location
Stayed in December 2022
Reviewed: 27 September 2022
Jeanette
United Statesrestroom was disgusting the bathtub was absolutely dirty. they didn’t have a lamp or a phone in case I needed anything like I said the location was the only positive thing I can say it was good .
the only thing was the location close to everything
Stayed in September 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content