The pool, aqua and sea were closed by 6 pm which was disappointing for the kids. The smell of the room towels was not good. The towels of the pool were old. The size of the room was small.

I liked the sea, dinner food, pool and aqua. The staff were friendly and responsible. I had a problem in the room that one of the floor tiles was broken. They put a mat on the tile for the children's safety and also they offered us to move to another room.

Stayed in June 2024

Rooms furniture is quite old, the reception guys weren’t responsive in most of the times. Food needs to be improved and include more variety. Also, hotel should provide more activities & entertainment at night.

Good location, beach is fabulous and food quality is acceptable

Stayed in June 2024

The food is terrible

The room The garden view The pool The beach

Stayed in May 2024

The long distance between room and the beach 10 to 15 minutes walk. They need more employers. I had an emergency at 6 in the morning and I couldn't find any one to help me even in the reception. The resort is huge. They need a supermarket and a pharmacy inside.

The place is good and has good facilities many pools. The food is set menu but the quality and quantity are OK. The staff are nice. The value for money is good.

Stayed in May 2024

Staff , food

Stayed in May 2024

Nothing

The resort is very nice, all grean, you can find everything you want inside the resort. The staff was very friendly and the food was good, a lot of choices to choose from. The beach and water were stunning. We enjoyed the gulf cars rides and the staff was very friendly.

Stayed in August 2023

Overrated

Booking

Stayed in August 2023

The beach was so crowded on weekend The room has just one working electrical socket The kettle inside the room was not cleaned it contained rotten milk The dinner menu was so poor

nice hotel

Stayed in September 2023

-I booked a small room and when I arrived I was informed by the reception it’s a pool cabin !! It was very noisy all day, pool was a bit small and very crowded specially on Thursday. -The “shatafa” at the toilet was broken and it was fixed 2 times. -At night I found a lizard (برص) in the room and had to call the house keeping to kill it. -Internet was only good at the reception. -Restaurant is far away from the cabin .

- Staff and mangers are very friendly & helpful

Stayed in September 2023

The cleanliness need improvement

Friendly staff and helpful managers Lamia & Gerges and the beach was good

Stayed in August 2023

Food Amenities Breakfast

Location Cleanliness Order Dinner

Stayed in August 2023

No towels in villa

Stayed in August 2023

N/a

The cleanliness and staff

Stayed in August 2023

So crowded

Location

Stayed in August 2023

Food was not good

The cleaness of the property, friendly staff.

Stayed in August 2023

The kids swimming pool in the aqua was not clean enough.

The staff are very helpful, location is good,life guard in the beach and house keeping are good, the restaurant far from the chalet about 500 meters but it is good, the chalet is well equipped.

Stayed in August 2023

No outing places outside the hotel. Food options are auful other than hotel buffet.

Location is near the beach (walking distance). ⛱️ Breakfast is simple but clean and sufficient. Staff is very helpful.

Stayed in July 2023

Late check in due to overcrowdness, I arrived at 11am and checked in aT 2 pm The villa was air conditioned in 2 rooms only not all rooms are air conditioned They should add tea, coffee to mini bar, welcoming water bottle Breakfast no fruits or juices

Everything When we arrived our choose villa was occupied but they gave us another one, Second row not first as reserved Quick response to requirments

Stayed in July 2023

A/C not available in villa reception and one bedroom

Beach, Villa

Stayed in July 2023

No organization

The room was mear to the pool and the beach , the food was good , but should be better

Stayed in July 2023

In the restaurant there was a huge amount of flies that is so considerable and it must be managed

All the staff including the reception and room service where so helpful and professional also the room was so clean and all the hotel with the green area in a well condition and the food tastes good

Stayed in July 2023

1. Wrong information: I booked 3 villas from booking.com one beach and two garden, but when i arrived I found that they are not villas just one floor chalet (appartment) 2. Misleading pictures: pictures on booking.com for the garden villa/chalet exterior are showing a two floor building which is misleading, it is not the exterior of the one floor apartment i stayed in. 3. Not cost effective: despite the good hospitality, the price is high for 3 appartments, and naming them villas?! Doesn't justify that cost.

1. The whole staff starting from the general manager going through the kitchen staff and the room service as well as the beach and swimming pool staff, all are very polite and very helpful. 2. The beach and the swimming pool are safe with a life guard available and alert all the time. 3. The animation team and the kids party are active on a daily basis and very amusing. 4. Parkings are available and car pathways are well organized.

Stayed in July 2023

Breakfast varirety was average. Food needed to be heated sometimes.

Location is very good. Beach is so nice and clean. Breakfast was average but the staff were so friendly, helpful and showed great hospitality. The room was clean and cosy. The bathroom was clean ans spacious. the pool view from the balcony was nice. A very good place to stay in while being in Sahel.

Stayed in July 2023

The breakfast was poor , with no fruits and no yogurt

The chalet location was near the beach and it was very clean, also we liked the animation team and entertainment activities amd shows

Stayed in July 2023