Sheraton Road, 84517 Hurghada, Egypt
Based on 39 hotel reviews
7.9Cleanliness
8.5
Comfort
8.3
Location
8.2
Facilities
8.1
Staff
9.1
Value for money
8.7
Free WiFi
10.0
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Showing 1 – 25
Reviewed: 1 June 2024
Hengyu
FranceBreakfast can be more variable. Do not go to the pharmacy in the opposite nearby the beach, it's just hustle ! They overcharged me a tablet for 250 egp but the whole box costed only 30 egp I'm ok to pay tourist price as I understand they need to pay their rent. But it was just too much, they just took us for a fool
In overall very nice hotel staff were super nice and very helpful. I was there for diving, Mahmoud from the diving center was there for me to manage everything even he couldn't go diving with me due to some health issue. Manager Mahmoud from the reception was super helpful, always warm greeting, interesting conversation, I felt at home. Definitely would go back again as it's very good value for money
Stayed in May 2024
Reviewed: 1 June 2024
Asina
GermanyThe pool is a bit small.
The Staff was super sweet and did help me a lot when I had to get a refund from one of the tour operators.
Stayed in May 2024
Reviewed: 22 May 2024
Abdullah
EgyptCleaning
Friendly, cozy
Stayed in April 2024
Reviewed: 19 May 2024
Makela
NetherlandsI dont like the local street and area. Its to noisy and chaotic for me.
This hotel is really nice the food is very good. For this price. The front rooms have a stunning view. The roof teras and Jacuzzi are awesome. The staff is well trained.
Stayed in May 2024
Reviewed: 6 May 2024
Tomáš
Czech RepublicAmazing and always smiling stuff, location awesome, near beach but away of bustling city, breakfast on the terrace spectacular, lunch and dinner in the restaurant downstairs by the pool, we were there 5 days and the food was not repetitive. Non-alcoholic beverages during the day for a small fee.
Stayed in May 2024
Reviewed: 28 April 2024
Diana
ItalyMaybe food could have much variety
All the staff was so so kind and warmed, feel like home. Will always be in our heart room 1001 and all of their beautiful hearts.
Stayed in April 2024
Reviewed: 23 April 2024
Bassem
United StatesThe beach a lot of stone Location Swimming pools not on the sun all day
Clean polite staff
Stayed in April 2024
Reviewed: 23 April 2024
Diana
Poland- there should be a more detailed information about all inclusive,cos it was soft all inclusive and very limited options - food very tasty-but limited options as well,for wegetarians or seafood lovers- not much to eat...
The location of the hotel, is very near to the city center, the panoramic sea view from tarrasse up- just great! The rooms a bit small,but cosy and very clean.
Stayed in April 2024
Reviewed: 15 April 2024
Gábor
HungaryGood food! Perfect crew!
Stayed in April 2024
Reviewed: 12 April 2024
Colin
United KingdomStaff all very friendly and helpful. Breakfast was very good. Room large and bright.
Stayed in April 2024
Reviewed: 11 April 2024
Thamay
EgyptHonesty n professional approach.
Stayed in April 2024
Reviewed: 9 April 2024
Tina
SloveniaThe beach is tiny and not nice, the food was not good - not a lot of choice.
Nice and clean room, good location, friendly staff
Stayed in April 2024
Reviewed: 3 April 2024
Andrew
United KingdomVery small lift.
We had a good room with a view over the bay. The beef at the evening dinner was very good.
Stayed in March 2024
Reviewed: 15 May 2024
Noemi
United KingdomThe staff were not as hospitable as elsewhere. The cleaning staff knocked my door several times in the morning waking me up. A male staff member even entered the room as I did not answer because I was asleep. The staff laughed at us when we were stressing to get a transfer to the airport because our Uber kept getting cancelled. Serving staff were really nice. But I would have preferred to book a cheaper accommodation with better hospitality
I like the location and facilities
Stayed in May 2024
Reviewed: 13 May 2024
Conway
IrelandOnly one thing , the air conditioning unit from the room beside me was noisy.when in use and I had to close my door and use air conditioning in my room . I did not report it to the staff as my week was almost finished.
Small hotel , lovely staff, excellent food, I am female and traveled on my own I felt very comfortable and safe here . All the staff are kind and polite. Special thank you to the household, staff Best food I had in Egypt . Big thank you for a restful, peaceful week .
Stayed in May 2024
Reviewed: 8 May 2024
Gary
United KingdomBooked and paid for all inclusive, they don't serve alcohol. Had to pay for bottled water and orange juice with breakfast. Booking.com still not fixed error or fully refunded me.Terrible holiday ruined
Nothing much
Stayed in May 2024
Reviewed: 6 May 2024
Saleh
EgyptAll staff are amazing, special thank for the chef , food was very delicious and tasty
Stayed in May 2024
Reviewed: 3 May 2024
Sowmya
FinlandSwitched to different hotel, tried to double charge for food when all inclusive, late checkout was allowed then denied. Pretty bad room
Stayed in April 2024
Reviewed: 29 April 2024
Vitalii
UkraineWe had quite positive expectations, believing the advertising and the positive reviews selected by the Booking.com algorithms. It didn't happen as expected... We booked a deluxe room for three people with a sea view. On arrival, they tried to accommodate us in a standard small double room with windows overlooking the courtyard. We were offered to put on an extra bed, but the room was so small that there would be no free passage if they did it. After our complaint, we were offered another room, a little bigger than the previous one, but it smelled too much of cigarettes for non-smokers to stay inside for more than one minute. And there was no sea view either. Then they announced that these were all available options in this hotel. As a result of a few minutes of hard talking and received stress, we were moved to another hotel... but this is another story, and it is also not about happy holidays!
The hotel location and advertisement photos were nice! The building looks a bit cleaner and fresher than neighboring houses. The guy at the reception desk was very tolerant and friendly. He remained steady and friendly despite our rather negative state because of what had happened. I sincerely believe, that this hotel is still in business solely on such good employees as the guy who worked with our case. I don't know your name, dear, but if you read this please receive my appreciation and respect!
Stayed in April 2024
Reviewed: 28 April 2024
Yetgin
TurkeyNothing
Location was great center of Hurghada. Also employee are very hospitable and helpful, thank you very much for everything
Stayed in April 2024
Reviewed: 28 April 2024
Máté
HungaryRooms are a bit old
10/10 staff, rooftop terrace, amazing food
Stayed in April 2024
Reviewed: 26 April 2024
Lucila
ItalyThe food, cleanliness, hospitality and location.
Stayed in April 2024
Reviewed: 26 April 2024
Zhou
GermanyWhen use the air conditioner, the smell of gasoline was really very very very strong, cannot sleep while opening it. And the room is with poor sound insulation.
The stuffs are very friendly, the position of hotel is also good.
Stayed in April 2024
Reviewed: 21 April 2024
Jara
Czech RepublicI booked this hotel to escape loud resorts, which was a good choice. The staff is fantastic; I haven't experienced anything like that here in Egypt (even though Egyptians are generally very kind). The room was clean and modern, one rare case where reality matches and exceeds photos. Also, other guests differed from those in different resorts. I haven't seen anyone drunk or loud. I had a massage in the wellness center; it was more expensive than spas in the city but worth the money, in my opinion, as you can go and relax in the room afterward. The price/value ratio is second to none.
Stayed in April 2024
Reviewed: 18 April 2024
Abdul
IraqLocation
It’s not like what u see on the picture ,it’s far from the beach . The staff are very nice , Hossam he arranged me the tour plans it was awesome . Food was also good
Stayed in April 2024
Showing 1 – 25
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