Bad coffee apart from the Migjon bar that opens at 09:00 AM

Location, food, pools, staff

Stayed in September 2023

just a wee bit far from main town and airport but still lovely once you get there.

loved all of the facilities and activities. the pools were amazing and the giant blow up ball in the pool was great. we also loved the paddal courts and soccer pitch. great value for money being all inclusive food and beverage.

Stayed in October 2023

The People smoking

The number of diferent swimming pools

Stayed in October 2023

Rooms were tired. Beds very uncomfortable. Shower leaked.

Staff work very hard to keep it clean, inside and out. Food very good quality. Good kids facilities

Stayed in September 2023

The rooms were not that comfortable as on the pics. Old style but in a little smelly way.

Pools food location staff and options to spend time

Stayed in June 2023

Our stay was entirely let down by the room and it’s location. It was old and dated, falling apart, with some strange smells, and not what you’d expect for a 4 star hotel. The balcony was tiny and not safe when you have young children. The kitchen was pointless - I have never ever seen a hotel that doesn’t have tea and coffee making facilities in the room, let alone a 4 star. No plates/cutlery or sink, not even a bottle opener. Our room was over half a kilometre away from the main part of the hotel, so having to do a long trek with kids in 30 degree heat to get a coffee in the morning was too much. The setting is beautiful, but the hotel is too sprawling. It would benefit from having more golf buggies to get people around, and better room facilities. We paid over £400 a night and it was more like a 2 star/£100 a night room.

The hotel facilities - pools, restaurants, shops etc were all great. The entertainment was amazing, the best I’ve seen. The staff were amazing, always happy and smiling. Food was lovely.

Stayed in August 2023

Salty tape water. Water dispenser far from the room.

Friendly staff helpful und very responsible

Stayed in August 2023

Staffs are very friendly. Service is nice.

Stayed in August 2023

The rooms whilst clean are quite tired and need a refresh to justify the price and 4* rating. The facilities felt 4* but the rooms are 3*. Also think there should be more branded alcohol options that are included.

Lots of entertainment for the kids and there are many swimming pools to use around the very large property. Staff are excellent too.

Stayed in August 2023

Some facilities need to be renovated

Big territory Exceptional people Various and tasty food In 5-20 minutes, you could reach three beaches on foot A lot of activities for kids and adults

Stayed in July 2023

Resort very spread-out and we were upsold more central rooms when we checked-in. This worked well for us but we were not expecting our boomed rooms to be so far from the restaurants/pools etc.

Food was excellent. Location very nice with lovely pools and beaches. Overall felt very relaxed when we were there in late June. Very family friendly and the on-site shops were handy.

Stayed in June 2023

Food was ok, but not good enough for a 4* hotel. We are vegetarians and there was very little choice/change throughout the week. Typically they do a ton of burgers and hotdogs, but zero vegetarian option. There is also a massive lack of healthy snacks throughout the day (while you can binge on fries, burgers and ice creams).

Location is very nice, and the staff is great. From the restaurant to the kids club, they're all super nice and attentive. The kids pool is very nice with a lot of options, and it does not feel too crowded.

Stayed in July 2023

Our room was quite far from facilities, plumbing in apparment was quite noisy

Fab hotel, hmfabtastic beaches, good food friendly staff

Stayed in June 2023

Rooms cleaning must be way better. Looks like they only change towels and make up beds.

Very nice place, comfy rooms, pools and zones for kids and adults and I dont't know just good hotel.

Stayed in June 2023

Room was smelling of mould, it was very tired and old, A/C wasn't working, Floors were in disrepair, paint coming off the walls, no sound proofing at all in the rooms, one could hear every noise by neighbours, which resulted in us being awake half the night...

Great gardens, beach, pools, views etc

Stayed in June 2023

Would be good to have heating system in the pool. All of them were cold. The phone in our room was not working, so we were not able to communicate externally or even with reception if required, fortunately, we had the app to do it, otherwise would not be able to. I wouldn't mind to pay a bit more for the stay if this would avoid me to leave a deposit for any extra stuff I want to have like safe box, towels for the pool or padel racquets. We had 3 energy cuts in our room durig our stay.

Staff was incredibly helpful and kind, the best asset this hotel has, specially in front desk. Food was great in all the restaurants, no complaint at all. Hotel is eco-friendly and I like this as well, they are doing their part to take care of the planet. This hotel is ideal for families. Night shows with very good quality and kids really enjoyed them. A lot of activities available for all the family to choose from. The app inside the hotel is a great idea to see the opening/closing schedule of all restaurants and activities. You can communicate with front desk through the chat with no problem and you can even have special requests through it (I didn't use this last part). The supermarkets/souvenir stores inside the hotel had an extensive inventory of whatever you might need, from food and drinks to water clothes, toys and electronic devices. Several tours to the island arribe directly to the hotel which makes easier to get to know the island.

Stayed in June 2023

The evening shows could be a little less loud, it was not really disturbing us in the night but if you are sensitive to the sounds then central location might not be for you. It was that loud that our four year old could not attend the evening show for children, we considered it to be harmful for children’s ears. The biggest minus was cleaning in the room and common balconies. It seems that don’t vacuum and wiped the floors very superficially. Food could have been much better, especially breakfast. The ingredients used for cooking seem to be of low quality. Ice cream was mostly inedible, especially at the food truck. All on all the views, natures, star club and staff are so good we would come back again!

The territory of the hotel is very well organized especially if one stays in the central location. The hotel has magnificent see views and is adjacent to the nature park. Another plus point is stuff, very helpful and friendly, with few exceptions at the Mediterranean restaurant. We just loved our family room with a sea view ins central location.

Stayed in May 2023

no heating in pools, so expect water at 19-20C in May. It’s a bit far away, but if you’re not lazy you can have a nice walk to Portopetro it will take 25 mins, hotel is not new, so consider some minor cracks in rooms, however staff will immediately react on any concerns.

Absolutely stunning location, clearest sea, national park, great choice of food, amazing entertainment team, perfect kids club where kids always do something new, staff is very helpful and responsive, good infrastructure: clinic, car rental, tour operators, few restaurants, play rooms, pools in various locations, bars - some open till very late etc.

Stayed in June 2023

would have liked coffee and water in the room rather than getting it

the staff were lovely

Stayed in June 2023

The pools are all unheated and are absolutely freezing - it's almost as if they're actively being chilled! PLEASE heat the pools (or at least the children's pools!) The evening entertainment is far too late and far too loud. We have toddlers and the Disney show started at 9pm - 2 hours after their bedtime. Who is this show for?? It was so loud that you can hear it across the entire resort. Either make it earlier or change the theme and make it quieter! There was a disused drain in our lounge (behind the cupboard) where there used to be a sink. It was uncapped, so the smell permeated throughout our apartment - not ideal. The coffee is really bad - a deal with a proper coffee provider would work wonders.

Very friendly and helpful staff - couldn't do enough for us. They were fantastic. We liked the availability and range of drinks and food throughout the stay. We also really liked the facilities for kids available in the resort.

Stayed in May 2023

No coffee making facilities in the room, not ideal if you are away from the main building. Rooms dated, could do with renovation (but very clean).

Friendly and attentive staff, great variety of food, proximity to the beach.

Stayed in May 2023

Pillows, no hot water pool, staff fake niceness, bare rooms, dusty blankets.

The facilities, activities, breakfast.

Stayed in May 2023

Rom has not been cleaned very often (1 time on 4 days), and beds have not the best quality, it was not as comfortable as we expected. It was also loud and we could hear all neighbours' noises.

Entertainment on very high level. All off activities were perfect. You can play football, play volleyball or take a diving lesson and many, many more. Good food, and delicious drinks. Stuff is always very helpful and kind. Kids will love this hotel. Kids club was great because you can leave your kid with good and responsible hotel personel. It's also really nice that you can find also easy and calm places behind of the loud areas. Wi fi worked perfect. I could back and enjoy there every summer!

Stayed in May 2023

Water in pools was chilly The rooms and whole hotel could use a renovation. Starting with dirty courtains to a room that looks like from another age. Beds were uncomfortable, and a double bed was two beds connected together. Only beer cups for wine/beer/anything else - you have to pour it yourself in the restaurants. No fresh orange juice. Breakfast was poor

Nice location Good eco sence - no one time plastic, drinking water to be filled in etc. Good pools for kids Lunch and Dinner was fine and tasty (at the Mexican and Mediterranen restaurant) A lot of free parking space Staff was friendly and nice

Stayed in October 2022