Autovia A-2, Salida 32, 28805 Alcalá de Henares, Spain
#2 of 20 hotels in Alcalá de Henares
Guests' ChoiceBased on 55 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.2
Facilities
8.9
Staff
9.0
Value for money
8.5
Free WiFi
8.4
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Showing 1 – 25
Reviewed: 24 July 2024
Helen
SpainThe glass wall in the bathroom through to bedroom
Spacious and quiet
Stayed in July 2024
Reviewed: 16 July 2024
Janette
SpainDidn't have breakfast
Stayed in July 2024
Reviewed: 15 July 2024
Lucinda
SpainRestaurant not open in evening but served food in the cafeteria. Menu a bit limited
Cool, calm and clean with lovely staff
Stayed in July 2024
Reviewed: 15 June 2024
Mariyan
BulgariaNothing
Everything! We stayed here overnight and it was right off the highway and very close to the airport. Excellent location.
Stayed in May 2024
Reviewed: 14 August 2023
Janette
SpainFood is limited for choice in evening
Clean comfortable. Peaceful location but not too far from local town
Stayed in July 2023
Reviewed: 2 July 2023
Violeta
SpainNada
Tranquilo
Stayed in June 2023
Reviewed: 11 March 2023
Marius
RomaniaThe train line is noisy and the windows don't provide too much soundproofing.
Everything else.
Stayed in March 2023
Reviewed: 7 September 2022
Peter
AustraliaStaff at front reception in particular are outstanding. Welcoming, articulate, professional and service oriented.
Stayed in September 2022
Reviewed: 25 July 2022
Micaela
ArgentinaThe restaurant, the breakfast (not por a 4* hotel) and the people working there.
The room was perfect!
Stayed in July 2022
Reviewed: 24 July 2022
Doina
AndorraBeter food in the Cafeteria.
Clean, very clean.
Stayed in July 2022
Reviewed: 20 July 2022
Timothy
PortugalVery slippery floor for shower. Food average at best.
Large airy room. Perfectly clean and comfortable
Stayed in July 2022
Reviewed: 19 June 2022
Jayne
SpainIt was a shame the pool wasn’t open in June during a heatwave.
Large room, very comfortable bed, great view over the golf course. Only 10 minutes in the car to Álcala de Henares old town.
Stayed in June 2022
Reviewed: 16 June 2022
Mark
SpainOutside pool not opened. No in room coffee or tea
Very nice room,Lovely clean hotel,
Stayed in June 2022
Reviewed: 9 June 2022
Sandra
United KingdomGreat golf
Stayed in June 2022
Reviewed: 25 May 2022
David
BelgiumOur terrasse was overlooking the terrasse where people tend to have a good time and speak and laugh quite loudly....... Not enough staff in the cafeteria, and therefore staff tend to be stressed, overworked and not particularly welcoming....
nice big bedroom ...wonderful view on the golf course and the sierra behind ...a particularly nice and helpful young man at the reception...
Stayed in May 2022
Reviewed: 1 October 2024
Lungi
South AfricaPosition, far from city centre
Tranquility
Stayed in September 2024
Reviewed: 11 May 2024
Chris
United KingdomIt was noisy at night. There were two of us in separate rooms and we were working nearby during the day. About every hour between 2am and 5am there was terrible banging which we think was someone arranging there patio chairs on the veranda at night. This happened all three nights on the final night it was so bad my coworker and I were wide awake at 3am. We told the hotel on checking out and they completely denied it suggesting we were making it up. What, two of us in separate rooms! We were not looking for money off just wanted a better experience for other guests. We are going back next month but will find alternative accommodation.
The rooms are a good size and it is a clean modern hotel. It would have been great but….
Stayed in May 2024
Reviewed: 4 August 2023
David
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 15 June 2023
Amanda
United KingdomVery noisy hotel air con unit broken on roof right above our room woke us up several times during the night had very poor sleep. Told reception staff but not offered a solution. Poor soundproofing between rooms and balcony doors. Swimming pool was closed even through it said it was open on bookings.com very disappointed as only reason we went. Food was ok. Hotel seems an afterthought to golf course. Gym was down a very long dark corridor and was mediocre.
Beautiful modern rooms with amazing shower and a luxurious bath that you can lie in and see out to the golf course. Very comfortable big bed. Nice big balcony. Great parking, very large parking for hotel guests and separate parking for golf course visitors. Hotel just off the moterway so very easy to get access by car/motorcycle.
Stayed in June 2023
Reviewed: 11 June 2023
Mandi
United StatesThe pool was closed thats why we booked to stay there wouldn't let us cancel to go to another hotel with a pool. Booking .com would but staff there wouldnt
Stayed in June 2023
Reviewed: 2 October 2022
Brian
United KingdomNo English speaking channel on the TV. The breakfast wasn’t as good as it used to be and sadly the staff on duty were unhelpful and didn’t seem very happy. The hot dishes were empty and turned off and it was only 8.30. Shame, it used to be a great breakfast. The rest of the hotel was great though.
clean, modern, friendly front desk staff, parking.
Stayed in September 2022
Reviewed: 15 September 2022
James
United KingdomStaff attitude was mixed. A couple were fantastic, some were disappointing, verging on rude. Breakfast buffet and evening meal were both disappointing.
Room was fantastic, nice gym and great to have golf facilities a few steps away.
Stayed in September 2022
Reviewed: 13 September 2022
Jason
South AfricaGolf course was reason for the visit as it’s a golf resort . Fairways were all sand and impossible to actually play . Pity as course itself looked like a decent design .
Very clean and rooms were large and hotel had a really nice feel .
Stayed in September 2022
Reviewed: 24 June 2022
Mark
Spain.......Lack of english speaking throughout hotel which was very poor, i could not get a bucket of ice for room despite complaining to reception twice and room service putting phone down on me twice. No good if your 2nd market is english..
Nice room, large with good sized bathroom and bed.
Stayed in June 2022
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