23 Calle San Sebastián, 38700 Santa Cruz de la Palma, Spain
#132 of 145 Holiday rentals in Santa Cruz de la Palma
Guests' ChoiceBased on 7 apartment reviews
7.6Cleanliness
8.0
Comfort
7.9
Location
8.8
Facilities
7.9
Staff
8.3
Value for money
8.2
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 7
Reviewed: 21 March 2024
Elizabeth
United KingdomSleeping in the front room was a bit noisy for my friends as there is.a road that was quite busy outside. Perhaps a bit of double glazing on the window to muffle the noise.
Everything. Wonderful situation in the centre of town. Very well appointed and clean and comfortable. Good value. Spare towels, sheets and bedding. Good kitchen. Perfect for a longer stay though we only had one night.
Stayed in March 2024
Reviewed: 5 May 2022
Rimgaudas
LithuaniaCould be renovated. A little bit dark, as it is in the ground floor. There is a mold smell from washing mashine.
Very spacy apartment equiped with everything what could be needed. Centraly located. In one of top3 landmark squeres in Santa Cruz. Just 2 min walk to the main square and cathedral. 5 minutes to the closest market. Everything what You want during vacation and sightseeing is just on the hand. I always found where to park the car not longer then 1 minute walk from apartment.
Stayed in March 2022
Reviewed: 29 January 2022
Thekrzysioo
Poland-very poor soundproofing, every word and step of neighbours was heard! Fortunately they were quiet at night.
-good location in the centre: close to restaurants and bus stops (the capital is a good base for treks on the Island) -spacy studio and well equipped
Stayed in January 2022
Reviewed: 10 November 2021
Jan
SpainDefinitely no sound insulation from room above us - you could hear them talking very clearly & when they were walking about I thought they were in my space! that said- it is a very old building . Car parking was very difficult due to being in Old Town.
very well equipped, very clean. good location.
Stayed in November 2021
Reviewed: 1 October 2023
David
SpainThere are no comments available for this review
Stayed in September 2023
Reviewed: 1 February 2023
Allisone
NorwayThere are no comments available for this review
Stayed in January 2023
Showing 1 – 7
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content