Avenida Rafael Puig, s/n, 38660 Playa de las Americas, Spain
#26 of 637 hotels in Playa de las Americas
Guests' ChoiceBased on 301 hotel reviews
9.1Cleanliness
9.3
Comfort
9.4
Location
9.6
Facilities
9.0
Staff
9.5
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 22 October 2022
Eydis
IcelandBest breakfast ever! Very nice staff and nice to sit outside. The room was spacious with big very nice balcony, the bed was great. Cant wait to get back to Villa Cortes! Thanks to all of the staff for making us feel like home !
Stayed in October 2022
Reviewed: 2 October 2022
Aliaksandra
BelarusNot enough charging sockets in the rooms.
The hotel has a very beautiful exterior and interior. The room, pool, and all the facilities are clean! The staff is awesome and very helpful. Breakfast was remarkable!
Stayed in September 2022
Reviewed: 2 October 2022
Andrea
United Kingdomonly gripe was no pool side bar service or pool snacks
superb hotel - rooms spacious and beds so comfortable - breakfast amazing and pool outside areas beautiful
Stayed in October 2022
Reviewed: 22 September 2022
Karen
United Kingdomhaving to pay (but we didn't go because of this) to use the private bar, which was always free for residents - i think it should still be free, we used this many times previously on our stays
we love everything about this place, the staff, the rooms, breakfast...everything this was out 4th visit, even took brought out our son for a few days, and he loved it. defiantly 5 stars
Stayed in June 2022
Reviewed: 20 September 2022
Sussan
VenezuelaI can't think of anything I didn't like about the place, it's really great, Although, I don't know if it was something from the hotel, or something from the city, but not being able to have access to drinking water on a daily basis was a bit uncomfortable, we had to go out and buy water and store it in the mini-refrigerator was not easy
the breakfast is exquisite, very varied, the attention of the staff is excellent, and the location of the hotel is simply perfect, The attention from the moment we arrived to the consideration that the hotel had with us until the moment we left, was formidable.
Stayed in September 2022
Reviewed: 19 September 2022
Paul
United KingdomNothing
Everything was great
Stayed in September 2022
Reviewed: 18 September 2022
Claudiu
RomaniaIn the bathroom, the toile had a problem with the pushbutton for the water and a lot of water was going out of the shower because the shower glass and the marble on the bottom were not having the proper slope, so all the water from the glass was dripping on the marble and from there out of the shower.
the Hotel theme - perfectly done, beautiful, good taste the view of the sea, and mountains was amazing the staff - was very warm and provided a lot of useful information, the breakfast - very good, all the things, preparation, good products, good quality
Stayed in August 2022
Reviewed: 6 September 2022
Abiola
United KingdomThe location is in the middle of the most touristy area. If you want authentic, less expensive and delicious meals, you would have to venture out of this area.
Beautiful hotel, superb staff and customer service, amazing breakfast!
Stayed in August 2022
Reviewed: 1 September 2022
Fiona
United KingdomThe air con in room was not great
Beautiful hotel , amazing location
Stayed in August 2022
Reviewed: 28 August 2022
Cristina
United Kingdomgluten free options could be improved but were good enough
comfortable, well kept, staff super friendly
Stayed in August 2022
Reviewed: 27 August 2022
William
United Kingdomthere is not anything we don’t like
Stayed in July 2022
Reviewed: 25 August 2022
Joseph
United KingdomSometimes the cleaning staff didn't see the DND sign on and would come into the room.
Booked the Ocean view room which was fantastic, friendly, and quiet. Breakfast was brilliant, with a lot of options to choose from with a chef there to cook. Location is absolutely amazing you are right at the beach and at the corner of the strip. Walk straight on the main street, and take a left outside the hotel you are heading towards Costa Adeje.
Stayed in August 2022
Reviewed: 24 August 2022
Cherie
SpainBreakfast was AMAZING. Croissants were better than Paris. There was SO much to choose from. Service was spectacular. I LOVED this place. Great Style, HUGE and it didn't feel like a regular boring hotel. LOVED IT!
Stayed in August 2022
Reviewed: 24 August 2022
Bryndís
IcelandThe restaurants did not seem open. Guests were allowed to reserve sunbeds for hours. During the weekend this resulted in few available sunbeds even when only about half were in use.
Very nice hotel and beautiful facilities. The rooms were spacious and the garden is great. Very friendly staff. The breakfast was excellent.
Stayed in August 2022
Reviewed: 24 August 2022
Grant
United KingdomNothing
Everything about the hotel and staff was exceptional. We were made to feel welcome and very special. The hotel itself is beautiful - well kept and a wonder.
Stayed in August 2022
Reviewed: 23 August 2022
Gabriel
RomaniaVery good location and friendly staff. Thank you all. Thank you Ion!
Stayed in August 2022
Reviewed: 20 August 2022
Enrique
SpainBreakfast was good quality but it lacked variety. You had the same food every day, no matter what. Only orange juice was natural. Yuo woudl expect food for vegans or vegetarians.
Great service, Good quality food. Great breakfast location, the patio.
Stayed in August 2022
Reviewed: 15 August 2022
Jan-philip
Polandwhen new “batch” of charter tourists arrived, the pool & beach as well as other shared facilities (eg breakfast) felt very crowded — reservations of sun beds at 7-8am and similar things; limited parking options which are not paid extra; beach access is only available as top-up payment
excellent and friendly staff, good breakfast, high quality of infrastructure; good bars
Stayed in August 2022
Reviewed: 10 August 2022
Gary
United KingdomI like everything about this hotel 3rd visit
Perfect hotel
Stayed in August 2022
Reviewed: 9 August 2022
Sam
United KingdomNothing
very beautiful hotel. Breakfast was incredible.
Stayed in August 2022
Reviewed: 4 August 2022
Jóhanna
IcelandMy family of 6 stayed for 2 weeks in July/August ´22. Beautiful hotel, rooms and beds good. Location is awesome. Very quiet hotel. Breakfast area was good but limited selection of food compared to other 5 star hotels. Staff very friendly and tried to do everything they could to make our stay enjoyable. Only one small bar was open for drinks the entire time so snacks needed to be bought at the supermarket close by. On the down side we needed to wake up at 6 in the morning to go out to the garden to secure sun beds! Totally unacceptable on a vacation. If you didn't you were unable to get a sunbed for the family for the day. Guests put their towels on the beds in the morning and many didn't use them until late in the day! It would be a great improvement if they would forbid guests to reserve beds and not use them for hours at at time. Also they need to add the number of the sun "umbrellas" and also increase the qty. Our day usually started by fixing them if we could find a free them! It would be a great improvement if they would forbid guests to reserve beds and not use them for hours at at time :-)
Stayed in August 2022
Reviewed: 30 July 2022
Christian
United KingdomThere wasn’t enough bars/restaurants availability of food or entertainment.
Breakfast was incredible and the staff are amazing 😊
Stayed in July 2022
Reviewed: 30 July 2022
Paul
United Kingdomlocation excellent beautiful pool excellent breakfast very friendly staff
Stayed in July 2022
Reviewed: 27 July 2022
Paul
United KingdomNothing at all it was really good
Room was great, breakfast and the chefs were excellent
Stayed in July 2022
Reviewed: 14 July 2022
Deb
United KingdomNothing at all!!
Excellent in every way! From the moment we arrived in the early hours to be welcomed by Luis at reception . The breakfast, room, housekeeping were all perfect. We will certainly be back hopefully in April/May but we believe it is having a break and will be closed to upgrades to the pool. In our opinion the pool area and bar were exceptional.
Stayed in July 2022
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