Plaça de l´Església, s/n, 07349 Orient, Spain
#1 of 3 hotels in Orient
Guests' ChoiceBased on 125 hotel reviews
9.2Cleanliness
9.4
Comfort
9.3
Location
9.5
Facilities
9.2
Staff
9.6
Value for money
8.8
Free WiFi
9.0
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End of dialog contentReviewed: 12 July 2021
Ken
United KingdomSon Palou is the perfect location to rest,walk,swim in the pool and enjoy excellent cuisine served in a perfect setting on a terrace overlooking the Orient valley and the mountains beyond. The owner Marc runs a great hotel, is attentive to all ones needs and really cares that you enjoy your time there.All the staff make you feel most welcome and attend to all your needs. It is simply perfect!
Stayed in June 2021
Reviewed: 7 July 2021
Dave
United KingdomNothing
Great location. Quiet hotel. Very helpful Staff. Just what we needed for a quiet break
Stayed in July 2021
Reviewed: 14 June 2021
Aymeric
FranceLovely place to rest. The staff was very helpful and discreet at the same time. We were upgraded to a better room with a jacuzzi when we arrived. The views are stunning. Very big property, so it doesn’t seem very busy. If you go there you must have the dinner at their restaurant. One of our best meals in Mallorca.
Stayed in June 2021
Reviewed: 26 May 2021
Florine
BelgiumThe service was a bit slow at dinner (we have a baby with us)
Amazing quiet location, beautiful and well maintained hotel. Spacious & comfortable rooms! Staff was very friendly. Our best hotel in Mallorca so far!! We HIGHLY recommend ☺️
Stayed in May 2021
Reviewed: 2 August 2023
Ayesha
United Arab Emiratesvery rude staff, the owner looked drunk and was heard shouting at a lady and he raised his voice at me too(twice) after told him we were disappointed instead of helping he shouted at me and walked away. Its v unfair we were made to pay an advance and then cant get a refund with such rude behaviorBooking.com must choose properties carefully so people don't have such tragic experiences over their holidays.
We had planned a family vacation together with the children and decided on this property as the images and reviews looked good.After we reached the property we realized this was a scam as the pictures looked nothing like the actual property, the wi fi never worked,the jacuzzi didn't work in our bathroom, we were made to pay 100 euros on top which they told us last minute not at the time of booking.Upon sharing our concerns with the gentleman at the desk, he immediately got triggered and started shouting at us.Left disturbed we e mailed for a refund and they refused as the policy doesn't allow it. We had to stay as we didn't wish to waste all that money for a week.Day 2 I hear a lady outside the kitchen shouting at the chef, she told me she had been waiting for over 2 hours to check in and the chef was the one who was going to check her in as there was nobody else available.she was told since she arrived at 7 PM she has to wait till he served guests dinner and only then would he check her in. This trip was turning into a disaster for me and my kids so I requested the owner to issue us a refund as the service had been terrible and we were disappointed nothing was in working order and the staff was very rude, he decides to shout back at us. I immediately picked up my bags and decided to turn away from the property and esp the owner as I refused to be shouted at.It was evident it was not just us but 3 other guests that were in an argument with staff as they were deeply disappointed. Please choose wisely.
Stayed in July 2023
Reviewed: 17 July 2023
Ma
SpainDoble room assigned was not up-to expected quality standards
Stuff, restaurant quality, swimming pool
Stayed in July 2023
Reviewed: 30 May 2022
Tafadzwa
United KingdomToo many ants in room, all gathered in bedroom bin.
Hotel located in a beautiful area, beautiful scenery and room was lovely with a balcony area.
Stayed in April 2022
Reviewed: 12 October 2021
Peter
United StatesManagment did not see changes to the booking and missed booking an additional room. Also requested a room with 2 seperate beds this was not done.
Stayed in October 2021
Reviewed: 8 October 2021
Tony
United KingdomOn the second day we had our cash taken from our room. On the last day my wife’s purse was taken with her credit cards. Police report made. They now investigateing When we told the owner he said we did it only not to pay our bil. Can you imagine the state we were in only to be told that. We paid on my card. After the first inside the we put a chair against the door at night we were so worried. If you go lock the room leave nothing of value. Take note. Terrible experience
Lovely position
Stayed in October 2021
Reviewed: 14 May 2023
Anonymous
SpainEverything was excellent, the only thing I would change if I could is to make this place adults only. We chose this place as it was catalogued as one of the most peaceful hotels in Mallorca and we must say that the presence of children, particularly in the swimming pool area, does ruin the atmosphere of peace & quiet a little bit. The restaurant isn’t exclusive to hotel guests, so no guarantee that you’ll be able to have lunch or dinner in the outdoors patio, as there are only a few tables and can fill up quickly.
The location was exceptional, the views of the valley from the hotel and swimming pool were really beautiful. The place was peaceful, surrounded by nature with just the noise of the wind, the birds and the occasional sheep, an amazing place to disconnect. The rooms & the interior design were charming, the outside patio absolutely stunning and the food was excellent!
Stayed in May 2023
Reviewed: 18 November 2021
Anonymous
IndiaNothing !!
Amazing sweeping views. Super breakfast & meals. Very courteous staff. Helped us arrange a car & airport transfer. Marc is a great host . Very clean & beautifully designed rooms for common use !!
Stayed in November 2021
Reviewed: 2 May 2024
Peter
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 29 September 2023
Viv
SpainThere are no comments available for this review
Stayed in September 2023
Reviewed: 29 September 2023
Robert
LuxembourgThere are no comments available for this review
Stayed in September 2023
Reviewed: 25 September 2023
Peter
United KingdomThere are no comments available for this review
Stayed in September 2023
Reviewed: 21 August 2023
Christopher
GermanyThere are no comments available for this review
Stayed in August 2023
Reviewed: 15 August 2023
Dan
DenmarkThere are no comments available for this review
Stayed in August 2023
Reviewed: 26 June 2023
Juno
United KingdomThere are no comments available for this review
Stayed in June 2023
Reviewed: 20 June 2023
Huw
United KingdomThere are no comments available for this review
Stayed in June 2023
Reviewed: 2 May 2023
Stefan
NetherlandsThere are no comments available for this review
Stayed in April 2023
Reviewed: 13 April 2023
Helen
United KingdomThere are no comments available for this review
Stayed in February 2023
Reviewed: 12 April 2023
Георги
BulgariaThere are no comments available for this review
Stayed in April 2023
Reviewed: 21 October 2022
Elena
SwitzerlandThere are no comments available for this review
Stayed in October 2022
Reviewed: 10 October 2022
Macarena
FranceThere are no comments available for this review
Stayed in October 2022
Reviewed: 10 October 2022
Ulf
DenmarkThere are no comments available for this review
Stayed in October 2022
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