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Reviews of Hotel Las Cancelas 3 stars

Cruz Vieja, 6, 05001 Avila, Spain

#15 of 30 hotels in Avila

Guests' Choice

Review score

Based on 65 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.7

  • Location

    9.6

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 11 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The location was great and the hotel was historic and authentic. The dining area was a former patio so they were rooms that looked down on it. Very quaint, very nice.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Inside the Walls, a win on every level!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Quaint and adorable, updated with taste. Location could not be beat. Restaurant and bar a 10 as well.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    Friendly and helpful staff
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It was hard to find

    Close to the sites

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    An ideal spot for an overnight stay when driving from Galicia to Andalusia
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It is a bit complicated to reach the hotel in the heart of Avila, but the very clear instructions we received in advanced reduced the stress, even though it involved ignoring a number of ‘No entry’ signs! They take your car registration number, so you don’t get fined later on by the authorities.

    Great location right by the city walls of Avila. We had dinner in the hotel restaurant and it was excellent

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Awesome location, charming hotel and great restaurant.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights

    There is nothing we didn't like. The hotel had charm. The staff was helpful. The breakfast was good and the dinner was great!

    Location near the wall was excellent and the hotel was so nice. The breakfast was very good. We ate dinner there as well and the food was really excellent. The staff was helpful. Not much English is spoken, but a little bit of Spanish and a phone translator program was good enough! We followed the hotel's directions (sent by email prior to our stay) and found the hotel very easily.

    Stayed in April 2024

  • Reviewed: 5 November 2023

    9.0
    A wonderful retreat in the ancient city.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    The hotel is a delightful oasis of calm in a busy, tourist-filled part of Ávila, close to the cathedral and major squares, and placed halfway between two of the major entryways through the famous city walls. The accommodation is wonderful, with rooms decorated and furnished in a traditional Castilian manner. Our room was comfortably large and well lit, and the bathroom spacious and clean with a large and efficient shower. Breakfast is generous, the attached bar pleasant and lively, the restaurant genteel and reserved, and the adjoining terrace delightful and fun - dining al fresco beneath the ancient city walls.

    Stayed in September 2023

  • Reviewed: 6 October 2023

    8.0
    Great location superb food in an interesting city
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No fridge in room

    The property was great perfect location in a spectacular city

    Stayed in October 2023

  • Reviewed: 21 September 2023

    7.0
    Convenient and central but nothing outstanding
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t sleep the first night at all until discovered blanket. Property lacked the ‘female’ touch though sexist to say so. Room old but ordinary

    Central location next to cathedral & walls, parking good.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    10
    Perfect location leads to a wonder weekend. Stay here if you can.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location, wonderful staff, great food! The room was cozy and clean, and the shower water was hot and the AC cold. It really could not have been better. Note: if you are driving, review the video. It will give you all the information you need.

    Stayed in September 2023

  • Reviewed: 2 August 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    a nice hotel, but the restaurant is very spectacular, great food, very nice staff.

    Stayed in July 2023

  • Reviewed: 25 July 2023

    9.0
    Very enjoyable 2 night stay, would definitely stay in this hotel. The city is stunning.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothng

    Lovely old building with very good parking, nice restaurant. Staff very helpful especially when trying to find the hotel which is near a gateway behind the city wall, the trouble is you are not allowed to go through the gate.

    Stayed in June 2023

  • Reviewed: 10 July 2023

    10
    A fantastic location for exploring the town.
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was a challenge for the large 8 seater Mercedes, through the tighter alleys but doable

    Central location, everything was within walking distance.

    Stayed in July 2023

  • Reviewed: 11 June 2023

    8.0
    Really enjoyed this hotel and its proximity to everything.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Cold shower and hotel not easy to find.

    Traditional Spanish next to the City Walls. Lovely enclosed courtyard and area opposite for dining and drinking. Spotless everywhere. Super breakfast included.

    Stayed in June 2023

  • Reviewed: 3 June 2023

    8.0
    overall would recommend this hotel .
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No lift in hotel. Food expensive.

    Location excellent but access to their parking challenging. Very narrow roads. No lift in hotel which may be issue for some guests. Food was good but expensive. Staff very friendly and helpful.

    Stayed in June 2023

  • Reviewed: 19 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Nothing

    The location is inside Walled City and is not easy to drive to. I would recommend parking outside in a secure car park only 200 yds away. A member of staff came with me and helped me navigate to secure hotel parking.

    Stayed in April 2023

  • Reviewed: 18 May 2023

    10
    They did everything to make us think about coming back.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Not applicable.

    Staff were very friendly and efficient and the hotel met all of our expectations.

    Stayed in May 2023

  • Reviewed: 11 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    there is no elevator- kind of hard going upstairs with heavy luggage. the corridor and stairs are dark, you have to figure out the location of the light switches, we stumbled a few times.

    the location is perfect. the stuff were friendly, efficient, helpful. the lady at breakfast was trying super hard to accommodate us.

    Stayed in May 2023

  • Reviewed: 13 April 2023

    10
    Thank you
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was very nice.

    The breakfast was fine, the location is great, especially considering parking.

    Stayed in April 2023

  • Reviewed: 30 March 2023

    8.0
    Avila Cathedral and Wall view from the window!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    * The fact that the room was exactly above the terrace... People enjoying their time drinking until 2am+ was a bit difficult to get some sleep.

    * Location is superb. You can see the Avila Walls from some of the room windows. And it is just a few steps away from the Cathedral and the centre of the ancient town. * The building itself is beautiful, and decoration is stunning. * Not good or bad, just if you go by car, be aware of the tricky road you should take to get to the hotel parking. We had to call the hotel so he could explain to us manoeuvre to manoeuvre to get there.

    Stayed in March 2023

  • Reviewed: 5 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Very old telephone in the room, yellowed. The channels on the TV were organised in a weird way, like there were two different channels representing one channel (numbers 5 and 6 for example) one was standard definition and the next one HD but it's the same channel... Just eliminate the standard definition version to provide a more coherent experience for the sake of the guest.

    Nice location, nice building. Breakfast, tolerable.

    Stayed in February 2023

  • Reviewed: 12 December 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, free parking, friendly staff and dinner was delicious 😋

    Stayed in December 2022

  • Reviewed: 8 December 2022

    10
    Beautiful old hotel in fantastic central location.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    historic property, nicer than a Parador.With Parking.Great atmosphere..Great dinner and great breakfast.

    Stayed in December 2022

  • Reviewed: 9 November 2022

    8.0
    Great Position
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Parking at the hotel is a bit complicated with the one way system but the hotel staff was extremely helpful to get us there

    Being right in the centre makes it easy to see everything on foot and enjoying the old streets full of history

    Stayed in November 2022

  • Reviewed: 26 September 2022

    9.0
    Pleasant and comfortable hotel
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    A couple of members of staff could do with a little more training in customer service. On the whole, a nice comfortable place for an overnight stay.

    Excellent location in this very picturesque town. very comfortable and spacious room with good sound proofing. Good selection for breakfast and the lady overseeing breakfast was very pleasant and helpful. Adequate wifi. Everything was very clean.

    Stayed in September 2022

Showing 1 – 25

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