N/A

Every thing

Stayed in October 2023

Nothing

food variety was very good and very tasty, honestly can’t complain about anything will definitely try to come back again

Stayed in October 2023

Bedroom had toilet smell. Unfortunately, this is not uncommon and could have been addressed earlier, prior to the guest’s arrival.

Value for money. Location.

Stayed in October 2023

The evening entertainment was very mediocre. Background music at the swimming pool would be nice albeit I understand if someone complains then everyone has to be considered.

Hotel very clean. Rooms spotless, well serviced by maids and well appointed.

Stayed in October 2023

They only wanted cash for towel and iron deposits. I didn't need cash at all on my holiday except for this. So a little annoying to have to go to the ATM just for this. But it's minor in comparison to how good our stay was.

I liked everything. Very child friendly hotel. They had plastic plates and bowls for kids in the restaurant. That was a lovely touch. Very clean, very friendly staff, lovely food with different selection each evening and there was constant entertainment throughout the day and evening. Our room was quite close to the entertainment area in the evening. We will be definitely be going back next year.

Stayed in October 2023

Breakfast was lovely, great selection, plus staff were amazing and so friendly

Stayed in September 2023

The gym is really small unlike the pictures. Showers took 1 or 2 minutes to warm up.

Super friendly staff, great hotel and good food.

Stayed in September 2023

No faults

Amazing hotel. All Staff were helpful and friendly. the entertainment staff were fantastic. Food was great. Would definitely book again

Stayed in August 2023

wardrobe space in room was ridiculous. they need to provide shelves in the wardrobe or at least some hanging rails

very clean & fresh . The food was incredible for a 4 star . Staff so lovely & helpful . loved it

Stayed in September 2023

Nothing in particular that we didn't like

Loved the splash pool and slides for our daughter, the whole complex was lovely and well presented and the staff were amazing!

Stayed in September 2023

Friendly and helpful staff. Great facilities, very nice food, activities for children and adults.

Stayed in September 2023

The entertainment could get loud at times.

Excellent for families. They did a really good job entertaining the children throughout the day. The food was very good, as we had gotten the all inclusive meals we got to try various meals and the staff very friendly. They have 4 swimming pools which was very nice , 2 of which with slides for children.

Stayed in August 2023

Queues for food in the restaurant get a bit out of hand at times and and could be managed better and the gym needs updating too - treadmill broken the whole stay and a weights rack with half of them missing?! Charging for safety deposit boxes in 2023 is also a bit archaic too, I've not been charged for a safe in at least 10 years now but it does tell you clearly before booking. Lastly the rooms need a bit more storage as well because the refurb is stunning but not much space for putting clothes away in draws is all. These are very basic bits and nothing major though.

Excellent all inclusive options for food and drink and the quality was fantastic with nice snacks and even fruit available right through the day. The entertainment team are amazing too and the right side of getting guests involved without being pushy or overbearing plus the involvement with kids is great too. You have a great choice of pools that everyone can enjoy without worrying you'll get a space too plus the vibe is different across the 3 of them depending on what you're after. The rooms are fantastic and the cleaning has been spotless also. Finally a massive mention for the sustainable efforts as well - this is the way all hotels should be going if we're going to stop damaging the planet and the hotel/group deserve a huge amount of credit for starting to drive this.

Stayed in June 2023

Buffet restaurant could get very busy - especially for the evening sitting - though never waited too long for a table, queues at the hot food counter were sometimes long - they could better organise this so that the 'grill' (hotplates, cooked to order) is on the far end (rather than in the middle), as this sometimes caused bottlenecks. This generally was only between 7pm and 8ishpm however (as I think everyone then wanted to go through with kids to the mini-disco which started 8:30pm). Not enough loungers around the Splash pool complex, and people 'reserving' them (but rarely sat on them as with kids in the pool all day...). We always got loungers around the main pool though. Bathroom in standard apartment is older and has not been refurbished but the main bedroom and lounge had been.

Very family-friendly hotel. Main pool area was fabulous - great with two different age kids (7 yr old and 2 yr old) as main pool slopes all the way in from shallow to about 1.3m. 7 year old could play in middle bit under my watchful eye while toddler splashed in shallows. We rarely felt we needed to use the Splash pool (with slides - in different part of complex). Good pool bar with not many queues that served fresh fruit; cakes; toasties, hamburgers; chips (and ice cream freezer), so great for snacks during pool days. Complex is low-rise (main building 3 storey) and lovely setting for rest (2 storey) through nice grounds with sloping paths (some stairs, but you could always find a slope to go up instead - so good with pram). Entertainment team were great, and you could get involved in loads if you wanted to. Mini-disco and entertainment after each night was of good quality. Apartment was big with plenty of space around beds (even with sofa bed in lounge made up). Kitchenette good if you wanted to do breakfasts / lunch if not on all inclusive. Location excellent - 2 mins to marina, 8-10 min walk to sandy beach.

Stayed in June 2023

nothing

the swimming pools, the entertainment, the food, the personal of the hotel, everyone was very nice to us.

Stayed in June 2023

Wi-fi in the room did not work.

Stayed in May 2023

having to leave

everything! The food, the location, the staff, the room, the pools, the kids facilities, it was all top notch

Stayed in May 2023

Food got a bit samey after 7 days - especially for slightly picky kids. There were themed nights but always a queue for the first hour. The snack bar options were a bit limited, and hot food from them wasn't the greatest quality. Beds weren't overly comfortable

Staff were really great. Pools were nice - a bit cold maybe. Rooms were fitted with TVs. Activities in the day for kids and adults, inside or out depending on the weather. Nearby marina and a beach, and lots of restaurants in the marina for other food options.

Stayed in May 2023

There were only small cups available at the pool bar, and we weren’t all inclusive so a beer was 3euros for effectively 1/3 of a pint. Wider variety of fruit at breakfast too

The staff were brilliant. The entertainment team went above and beyond to make sure that the children were entertained and everybody had fun. The pools were excellent and our room was spacious. There were plenty of sun beds available and the supermarkets and harbour was directly opposite the hotel

Stayed in May 2023

entertainment after children’s disco could have more music shows rather than quizzes, however there were other local options on these nights to provide choice to preferences. Nappy costs from local shop were expensive.

every detail was thought through with excellent flexibility and focus on customer service from all staff

Stayed in May 2023

A few areas in the kids pool were broken, assume they were waiting for the season to end before fixing (one slide closed off etc). This didn't cause issues but was in stark contrast to the otherwise very well maintained grounds!

Lovely grounds, convenient access to shops, spacious and modern apartments with comfy beds - just missing a bath for our 2 young kids! Staff very friendly and went out of their way to help when needed. The food is nothing special but there are plenty of options and it suited our family.

Stayed in October 2022

Sofa bed was a little wore down to actually sleep in. everything else was great.

Staff were excellent, always polite ready to help. The entertainment crew were great, Dani, Andrei, Jessie and the girls! our daughter loved the play and evening disco! we had a medical emergency and the staff were very quick to help, they checked on us the next day and made sure we were all comfortable! Great stay!

Stayed in September 2022

way too many flies and wasps, this can’t be helped but I feel that they could do something to prevent them, citronella lamps or fly traps

good food, lovely staff, nice clean hotel

Stayed in October 2022

The kids club was a little noisy in the evenings.

Lovely Hotel, modern and clean. Staff were excellent and seemed happy at all times. Excellent selection of food throughout.

Stayed in October 2022