Pablo Picasso, 35100 San Agustin, Spain
Based on 652 hotel reviews
8.1Cleanliness
8.2
Comfort
8.2
Location
8.1
Facilities
8.1
Staff
8.7
Value for money
8.5
Free WiFi
7.4
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End of dialog contentReviewed: 25 April 2024
Õie
EstoniaCorridors would need repair
Good we had kitchen at our room. Knives could be sharper. One morning we also bought a breakfast-it was really good, big selection. Nice pool, quiet.
Stayed in March 2024
Reviewed: 17 April 2024
Craig
United KingdomStaff service levels not consistent - good service at snack bar one day, completely ignored by numerous staff members the next.
Sea view. Nice pool area. Spacious 2-bed apartment.
Stayed in January 2024
Reviewed: 15 April 2024
Juncal
GermanyThe room floor was really dirty when we arrived and we needed to go several times to the reception to get the room acceptably clean. Really disgusting. Apparently there was an issue with the cleaning service that needed to be resolved. The floor of the aisle was as well very dirty. The room was not maintaned since years, the outside door was almost broken. We were in room 1008. Its a pity that they have the hotel rooms in such a bad status.
The staff in general was nice. The exterior facilities very complete and very well maintained, including fantastic swimmingpool, water play area, playground, and a lot of green areas. Optimal for children. The 1 bedroom room was spscious and the beds were quite confortable. The breakfast buffet offered a generous variety of food, including fruits, eggs, salad, churros, american breakfast, several types of bread...very good.
Stayed in April 2024
Reviewed: 15 April 2024
Jana
IrelandThe poor breakfast selection, no good coffee and coldness of the staff, no smiles...we felt as unwanted at times.
Breakfast was just OK, the same food every morning, no huge selection. Staff in the restaurant was just OK, sometimes no smiles and coldness. Room service however was great, the cleaners were friendly and did a great job cleaning our room.
Stayed in April 2024
Reviewed: 14 April 2024
Ronald
United KingdomKitchen lacked an oven so not easy when doing some self catering. Also the pots & pans in the kitchen were very minimal. My family were in a nearby apartment and their experience with the kitchen was similar to mine.
Enjoyed the Pool Bar- food and drinks
Stayed in April 2024
Reviewed: 10 April 2024
Timia
Spainthere were some pesky ants in one of our rooms on the bed and counters.
great location. really nice breakfast and the staff were so helpful.
Stayed in April 2024
Reviewed: 10 April 2024
Nicoleta
BelgiumThe hotel is not the newest in terms of facilities but it was clean so it didn't bother us. The door to the apartment was not very well isolated, so you could hear noise from the hallway when kids were being a bit noisy outside.
Big apartment, clean and easily accessible. Friendly and fuss free staff, good pool for the entire family. The food in the restaurant was simple, but very tasty and at a good price.
Stayed in April 2024
Reviewed: 8 April 2024
Donella
BelgiumThe bathroom was a little basic, maybe some plumbing/sanitary fixtures would need to be changed.
Very nice and spacious apartment with 2 bedrooms, perfect for a family of 4.
Stayed in April 2024
Reviewed: 8 April 2024
Gill
United KingdomRooms were a little tired could do with an update but for a 2 star was clean and comfortable
Pool bar area very good and reception well maintained. Staff excellent in all of the hotel.
Stayed in April 2024
Reviewed: 1 April 2024
Heather
United KingdomCould have had nicer sun loungers if I'm being picky
Excellent value for money.Check in staff were particularly helpful.
Stayed in March 2024
Reviewed: 31 March 2024
Aq08
SpainOnly one pillow, parking was charged separately, no pool towels, most things looked old (yellow stain), not cleaning every day.
Stayed in March 2024
Reviewed: 31 March 2024
Manuela
United KingdomBathroom definitely require updating, Next to the pool area I saw a huge cockroach the first evening, then another one was in our apartment.. The sofa in the living room had a big stain, obviously was cleaned before, but a huge stain was still on.. AC in the living room was rather noisy and did not help much, really needed changed, but I would say for the beginning of March the weather was just fine and we didn't really needed.
it was a pleasant stay, the hotel is on a top of steep hill, so I would not recommend this hotel if you are not in a good shape. Down the hill its a very nice square with very good restaurants& few local shops, u must try the Chinese restaurant :) Next to the square is the bus stop with lots of bus choices to go different places on the island or to the airport Our apartment was clean and very spacious , we had beautiful views from the terrace to the mountains , cleaning was done on Mondays, Wed& Fridays which was fine with us. The pool was clean, breakfast had everything u need it, but maybe not enough staff on some days :) but otherwise happy with the breakfast.
Stayed in March 2024
Reviewed: 27 March 2024
Karoliine
EstoniaCleaning service was very bad. We stayed for 2 weeks and the bedsheets were changed only once (at the second day)
For the price it is ok
Stayed in February 2024
Reviewed: 27 March 2024
Anna
FinlandRoom was spacious and clean. Good pool for small kids, it was warm enough especially in the afternoons. Good value for money!
Stayed in March 2024
Reviewed: 26 March 2024
Paul
IrelandPlace at night to relax and have a drink and socialise Also it would have been good to hire towls for the pool area
I liked how it was quite at night the pool area was good, having a place handy for lunch and snacks
Stayed in March 2024
Reviewed: 21 March 2024
Agnė
Lithuaniafriendly staff
simple but cozy hotel :)
Stayed in March 2024
Reviewed: 20 March 2024
Urmas
EstoniaTv bad signal, sofa bed, dusty curtains.
Good clean heated pool. Friendly staff.
Stayed in March 2024
Reviewed: 20 March 2024
Stephanie
United KingdomHotel at top of steep hill.
Pool area was great. Staff excellent.
Stayed in March 2024
Reviewed: 17 March 2024
Rosa-
United KingdomThe hotel is on top of a hill and it got very windy for the final 4 nights of our stay which caused the windows to rattle and prevented me sleeping
Nice pool area, on site shop, helpful staff, bus stops to larger resorts right outside, hotel bar sells cocktails. Nice complex next door with a few restaurants. There was a cabaret venue but sadly it was shut when we went in the low season.
Stayed in February 2024
Reviewed: 17 March 2024
Angela
United KingdomWiFi kept dropping out for long periods. Only got reliable WiFi in the room in the early morning, 6:00ish. Nice to have UK TV in the room, but again some of the channels were periodically not available.
Nice room and facilities. Staff helpful.
Stayed in March 2024
Reviewed: 16 March 2024
Rebecca
United KingdomSome bits in the room could do with attention eg chipped bath. No bowls in room although I’m sure if I asked I could have got one!
Great location, clean spacious hotel, friendly staff and good facilities. Close to shops, beach and lovely square with restaurants
Stayed in March 2024
Reviewed: 16 March 2024
Krista
LatviaRoom were not really clean... but those were small things.
Really nice place for that money. Good location. Big room with teracce
Stayed in March 2024
Reviewed: 14 March 2024
Mitja
SloveniaThe pool area and the playground were nice for little children. The apartment was also very spacious.
Stayed in March 2024
Reviewed: 13 March 2024
R
United KingdomWe had a car so I the location didn’t bother us ..it is out of the way
Clean functional and good pool area
Stayed in March 2024
Reviewed: 12 March 2024
Jógvan
Faroe IslandsWifi
Everything was fine except the wifi…
Stayed in March 2024
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