Paseo de la Habana, 73, Chamartín, 28036 Madrid, Spain
#349 of 436 hotels in Madrid
Guests' ChoiceBased on 348 hotel reviews
7.9Cleanliness
8.4
Comfort
8.3
Location
8.6
Facilities
7.9
Staff
8.8
Value for money
7.4
Free WiFi
7.9
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End of dialog contentReviewed: 15 April 2024
Mohamed
United Arab EmiratesThe air conditioning in the room did not work and the room was hot.
Stayed in March 2024
Reviewed: 14 April 2024
Erik
NetherlandsApparently the hotel has two sections: one old and one with newer rooms. Previously I stayed in the new part. The rooms in the old part are in need of refurbishing. I'll be more attentive to the room type next time.
Stayed in April 2024
Reviewed: 7 April 2024
Nathan
United KingdomIdeally located near the Bernabeu Stadium.
Stayed in March 2024
Reviewed: 7 April 2024
Hirst
United KingdomUnable to adjust temperature on thermostat in room so unbearable at times
Staff very helpful location perfect for Real Madrid games
Stayed in March 2024
Reviewed: 12 March 2024
Haydyn
United KingdomLift felt like a safety hazard. Plug sockets would come out of the wall. AC wouldn’t turn on it was programmed to stay at a certain heat. Door struggled to be shut.
Location incredible. Transport links to main parts of Madrid basically at your front door. Right next to an Aldi too.
Stayed in March 2024
Reviewed: 9 March 2024
Patricia
FranceThe request could have been better received the first time !
On checkin, thé TV didn’t work, no bathrobe or slippers. Asked at reception, no joy. The next day I left a list at reception including a request for an extra pillow and blanket That evening it was all there !
Stayed in March 2024
Reviewed: 1 March 2024
Bob
United KingdomBar closed very early.
Typical Spanish breakfast, I chose this location for it's proximity to Real Madrid stadium.
Stayed in February 2024
Reviewed: 24 February 2024
Elvia
SpainPrice
For business its ok
Stayed in February 2024
Reviewed: 6 February 2024
Ritchie
United Kingdomcoffee machine a bit temperamental (maybe human error :) )
location great for short walk to shops, restaurants and office polite staff, late kitchen and room facilities all the required, TV could only find BBC News in english
Stayed in February 2024
Reviewed: 26 January 2024
Athul
GermanySmall room. even smaller bathroom. a bit too pricey for what you get.
good location in chamartin. close to public transport. Perfect location of visiting Santiago Bernabeu stadium. Clean room and bathroom. good wifi. decent breakfast. Quick check-in and check-out. lovely staff, available 24hrs.
Stayed in January 2024
Reviewed: 4 January 2024
Iliyan
BulgariaNone
About the location, staff, facilities, cleanliness, comfort - 10 out of 10. Great bonus was that we even got Christmas present from the hotel. We did not order breakfast, so cannot rate the food and restaurant.
Stayed in January 2024
Reviewed: 13 December 2023
Mario
GuatemalaPrice
Breakfast, Location
Stayed in December 2023
Reviewed: 17 November 2023
Nicdalle
BelgiumSingle rooms are quite small and I prefer a shower tray than a bathtub with shower
Easy access to the room and fast checking and checkout
Stayed in November 2023
Reviewed: 17 November 2023
Ali
AzerbaijanNothing
Very calm and safe location. Good personnel.
Stayed in November 2023
Reviewed: 27 October 2023
Anthony
United KingdomThe room we stayed in was a small size and was some noise disturbances as we were backed into the lift and I think the drainage from the floor above as we could hear the water running through the night.
The staff were excellent throughout.
Stayed in October 2023
Reviewed: 15 October 2023
Stuart
United KingdomPoor food menu
Peaceful room
Stayed in October 2023
Reviewed: 9 October 2023
Monique
AustraliaPrice should have included breakfast
Cleanliness. Helpful staff.
Stayed in October 2023
Reviewed: 6 October 2023
Hannibal
IcelandSmall room. TV beside bedroom, not good to watch TV in bed.
Stayed in October 2023
Reviewed: 28 September 2023
Brian
United KingdomWe were quite happy with the hotel.
Quiet comfortable room. Very helpful and friendly staff. Excellent location near the Castellana and many other important venues. Easy to get to many places in central Madrid and walk to them where necessary.
Stayed in September 2023
Reviewed: 28 September 2023
Erik
NetherlandsVery comfortable hotel, friendly staff, quiet neighborhood (could sleep with windows wide open for nice cold fresh air), nice restaurants close by
Stayed in September 2023
Reviewed: 28 August 2023
Nithya
SpainNot applicable
There was no breakfast
Stayed in August 2023
Reviewed: 9 August 2023
Jose
United StatesThe price for a coffee with 2 toast is way to expensive for what you can get in the area in other places.
For a minimal fee we were able to check-inn really early and rest our 16hr travel time.
Stayed in July 2023
Reviewed: 6 August 2023
Leslie
United KingdomI had a poor meal on one evening but the staff dealt with it fine.
The location was perfect for where I wanted to be
Stayed in July 2023
Reviewed: 28 July 2023
Parag
NetherlandsRooms were very small. There was no full breakfast available. Option to have one bread and a coffee for 11€ that was worthless.
Good location , near to the Bernabeu Stadium. Very welcoming reception, they arranged a parking when we asked. Rooms were clean and tidy.
Stayed in July 2023
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