Bot, 5, 07470 Port de Pollensa, Spain
#86 of 221 hotels in Port de Pollensa
Guests' ChoiceBased on 395 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
8.8
Facilities
8.4
Staff
9.0
Value for money
8.1
Free WiFi
7.9
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End of dialog contentReviewed: 20 April 2024
Julia
United KingdomVery loud music at the pool and in the bar area in the evenings which stopped us from being able to relax and chat Please please change the volume of the music at the pool .I saw a member of your staff make it much louder
Stayed in April 2024
Reviewed: 19 April 2024
Jenny
United KingdomThe pool is unheated
Lovely sea view room with large balcony, comfortable bed, good shower, no little wasteful plastic bottles. Great location close to the beach. Buffet breakfasts and dinners had a lot of choice. Friendly helpful staff. Nice poolside area.
Stayed in April 2024
Reviewed: 18 April 2024
Dennis
United KingdomFamiliarity - I've been going there for many years - caters well for cyclists.
Stayed in April 2024
Reviewed: 26 March 2024
Ian
United KingdomSelf vend machines for coffee and juice at breakfast and dinner ( also wine) delivered disappointingly bland outputs and the lack of good free coffee as part of the evening meal buffet we disappointing.
Food was plentiful (buffet) at both breakfast and dinner but was a little ordinary and not generally up to the 4* expectations in terms of quality and flavour.
Stayed in March 2024
Reviewed: 26 March 2024
Joy
United KingdomTv didn't work. Could hear neighbors. Lifts didn't work either.
Breakfast was good, nice variety.
Stayed in March 2024
Reviewed: 10 January 2024
Russell
JerseyPerfect for a cheery family stay.
Stayed in October 2023
Reviewed: 28 October 2023
Jackie
United KingdomThere was literally nothing we could criticise
Breakfast was good. Location was excellent.
Stayed in October 2023
Reviewed: 28 October 2023
Lesley
United KingdomFood isn’t that great. I booked a double room for single occupancy and they gave me a room they sell as a single room, which was cramped and in a very noisy location. Got moved to a double room as was illustrated by booing.com on my confirmation, after 2 nights.
Staff are very nice and friendly
Stayed in October 2023
Reviewed: 21 October 2023
Carol
United KingdomGluten free options are very limited. Non of the breakfast cereal was GF No GF crackers or toast for cheese in the evening. No GF pasta or pizza. I will be visiting again but will bring extra provision with me.
The new key system is very good. The bike garage is great. Food is generally very good.The wine with the meal is very nice.
Stayed in October 2023
Reviewed: 19 October 2023
Jon
United KingdomFood was average
Great location, friendly and helpful staff.
Stayed in October 2023
Reviewed: 19 October 2023
Forbes
United KingdomFood
Stayed in October 2023
Reviewed: 16 October 2023
Lawrence
United KingdomFacilities and good value for money
Stayed in October 2023
Reviewed: 11 October 2023
Christopher
United KingdomThe bike garage seems to have gone downhill since my last stay, there seems to be little control of access and management of bike storage to the point that I had to store my bike in my room due to not being able to provide a lock and key that matched to an available slot in the garage.
Staff and service were great. Rooms were very tidy and food was fantastic.
Stayed in October 2023
Reviewed: 2 October 2023
Sue
United KingdomNothing
Fantastic location. Helpful staff. Family friendly. Lovely!
Stayed in October 2023
Reviewed: 2 October 2023
Julia
AustraliaThe food was often luke warm. The single bed was SO narrow!
Easy walk to beach and restaurant strip. Spar supermarket nearby. I had room on 8th floor with fabulous view. Kettle in room.... Always a bonus. Bus about 500 metres away to beautiful old town Pollenca. You don't have to walk up to the roundabout, (as I was incorrectly told by a young Male Receptionist!).... You can go up a side street from the hotel, and the bus stop is there. Good idea when it's hot.
Stayed in September 2023
Reviewed: 30 September 2023
Louise
United KingdomWe had a problem with leaving a 10 Euro deposit for a beach towel and then it got lost so it was never returned to us. On our last day, our bathroom bin was not emptied.
We loved the location, the pool view and the breakfast.
Stayed in September 2023
Reviewed: 18 September 2023
Oseloka
United KingdomFood wasn't that great
Great location and spacious surroundings. Bike shop in hotel is a perfect convenience
Stayed in September 2023
Reviewed: 13 September 2023
Stephen
United KingdomNothing
Great staff without exception Cycling facilities pretty perfect Lovely pool and beautiful beach so close Fantastic breakfast
Stayed in September 2023
Reviewed: 9 September 2023
Grehan
IrelandBathrooms very outdated but spotless and air conditioning wasn't great.
The staff were very hardworking and friendly. The food was very good. Location was excellent ,very close to the beach.
Stayed in August 2023
Reviewed: 9 September 2023
Gary
United KingdomNothing springs to mind.
Staff excellent at all times . We were Beakfast. only .very good. Struggle to dislike anything. Value for money.
Stayed in September 2023
Reviewed: 8 September 2023
Jo
United KingdomEvening meal
Water park for the children Quality of breakfast
Stayed in August 2023
Reviewed: 24 August 2023
Claire
United KingdomFood
Facilities
Stayed in August 2023
Reviewed: 24 August 2023
Anne
United KingdomBetter aircon in the rooms would be welcomed.
Great location for the beach. Very good splash park for smaller children and daily children’s’ entertainment. Very clean. Good quality all inclusive meals. Polite professional staff.
Stayed in August 2023
Reviewed: 23 August 2023
Jane
United KingdomNot enough bar staff. Constant queuing for drinks.
Great pool. Great location.
Stayed in August 2023
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