Cannot fault you on anything!!!

We did not have breakfast

Stayed in September 2024

Nothing

"I recently stayed at this beautiful hotel and had a fantastic experience. The rooms were absolutely adorable, featuring a charming Mudejar style that gave the space an authentic and historic feel. The attention to detail in the décor really added to the ambiance, making it feel like I was stepping back in time while still enjoying modern comforts. One of the highlights was the salt baths – they were incredibly relaxing and provided the perfect way to unwind after a day of exploring. What truly made the stay exceptional was the fantastic staff. They were attentive, friendly, and always went above and beyond to ensure I had everything I needed. Their warmth and professionalism added an extra layer of comfort to the experience. Overall, the hotel's old-world charm, luxurious amenities, and outstanding service made for an unforgettable stay. I can't wait to return!"

Stayed in September 2024

AC didn’t work well. Difficult to sleep.

Nice experience

Stayed in August 2024

Not a thing

Everything, the room, the baths the location, the staff don’t miss the this fantastic experience.

Stayed in July 2024

Nothing really. We needed to take taxi to the hotel from the train station. But that taxi trip itself is kind of fun because you can view Toledo from inside and outside. Also, we were impressed with the taxi drivers skill to drive in such narrow roads of Toledo!

One of the most fun and memorable hotels we’ve ever stayed! The staffs were super friendly and the Arab bath was really fun and relaxing. The restaurant near the hotel, which was recommended by the staff, was great too.

Stayed in June 2024

We forgot to let staff know that we wanted breakfast 48hr before arrival (our fault) but the staff were very helpful, providing us with suggestions for local cafeterias.

The staff proactively reached out before arrival to offer practical suggestions regarding parking and access to the hotel, plus confirmation of checking times. On arrival, staff were extremely helpful, the room (a standard suite) was very clean, well decorated and welcoming, and entering the Arabic baths is like stepping back in time. Extraordinary!

Stayed in June 2024

Our room had a barrier that blocked the views from the windows. If I stayed here again, I would spend more to get a room where we could see outside. I misunderstood and thought , as someone staying at the hotel, we would have a private visit to the pools. There were probably 10-14 others in the pools. The massage was great, but I didn’t realize we would be in a room with 5-6 others getting a massage. Not a huge deal.

The property was unique and lovely. The staff members were super nice and accommodating. We had two huge suitcases, and staff members were more than willing to help us with them to the rooms and when we checked out. Having the pools and massage at the facility was incredible. Loved the location as well. Very affordable. The prices were incredible as well.

Stayed in June 2024

Breakfast needs 24hr notice

Lovely place and great Hammam. Staff super nice and helpful

Stayed in June 2024

Fantastic place in the old town of Toledo. The room was clean and well-maintained, with all the facility. The staff was very kind and helpful. The bath was the icing on the cake.

Stayed in May 2024

Bed was ok but not super comfortable- same with a/c. Room has no windows but we knew that and this was the character of the building. Simple but authentic.

Authentic- beautiful building & baths. Felt like you were staying in a historical place. Very friendly, welcoming and helpful staff. ‘Charley’ was super helpful and gave us great recommendations of where to eat, drink and take in the views. Massage was relaxing and breakfast delivered to your room was excellent value. Clean and well managed.

Stayed in May 2024

The front doors ( two of them)where locked after hours so you had to unlock them with your keys to exit and enter . Can imagine in and emergency and in the dark that could potentially be a major issue. Pretty sure that wouldn’t be legal in Australia.

A surprise to find our room rate included use of the Hamam Pools which was great after all those cobble stones in town . The front office staff where sensational especially Carlotta who was so great and spoke perfect English

Stayed in May 2024

Due to the historical nature of the building there is no lift, but the staff were kind enough to help carry our bags up and down the stairs.

The included Arabic bath experience was incredible. Both the room and the lobby were exquisitely decorated. It was so nice to have the fridge in the room stocked with complimentary water, juice, and beer. The hotel was right in the old town, only a ten minute walk from Plaza Zodocovar. The area was quiet at night and seemed safe.

Stayed in May 2024

Booking.com marketed the room as a larger room with double beds. Paid more but no room like that exist at this hotel.

The facility is charming. Nice big room. FYI All the rooms offer the same double bed and couch. Booking.com tricks you into paying a higher price for 2 single beds and a separate living area. No such room available. I recommend staying here you will love it for its charm. The Arab Baths are a must. They serve you Hot Tea and cookies. great experience. Enjoy your stay

Stayed in March 2024

The approach The spa

Stayed in February 2024

Hard to find

No breakfast Location , very good - no parking place , need to arrive with a taxi

Stayed in February 2024

slightly hard to find when carrying our luggage

The service from the lovely staff was fantastic- so helpful Enjoyed the hammam after a long day driving - so beautiful

Stayed in January 2024

there wasn't anywhere nearby to take the dogs

The baths were great

Stayed in December 2023

The room was a bit too warm at times and we were not able to turn the heating off.

Highly recommended to stay at Riad Medina Mudéjar if you need a place to stay for a night in Toledo. The room was spacious, warm, cleaned and beautifully decorated. The baths experience, included in the room reservation, was amazing! The staff was friendly. Great value for money!

Stayed in November 2023

My room was very, very warm with no option to turn down the heating. Luckily there was an airco. But it would have been better if the room wasn't that warm to begin with!

Stayed in November 2023

The hotel and the room has the smell of incense which some may not like. The breakfast has later start times. I would have preferred it at 8 am.

We loved everything. The location was great close enough to everything but not in the middle of the action. The complimentary hot baths were a fun experience and very relaxing. The staff were helpful and friendly and gave great diner recommendations. The room was large. The breakfast was excellent.

Stayed in October 2023

Nothing

The room was lovely, clean and everyday the fridge was topped up with free water, beer and cartons of juice. The Arab baths were excellent. The staff were very friendly and helpful.

Stayed in November 2023

My sister spranged her ankle before we got there and Toledo is an old city that doesn’t have many ramps or elevators. But that was just an unfortunate event. If you can’t climb hills or stairs Toledo is going to be really rough. However the baths at this spa really helped her injury and it felt much better that next day so there’s the great plus to choosing a spa to recover in.

Me and my travel mates loved everything about this place! This place is a great respite spa! It’s quiet and relaxing. A true oasis in middle of old town. The pools are an amazing experience and not crowded at all. There is not a lot of fellow hotel guests booked at the same pool time as you. Yes bring a clean bathing suit. If you go to the beach before coming to Toledo, rinse out your suit throughly before going in the pools. In fact take a quick shower before hitting your 1 hour pool/sauna time. The massage is also awesome! Very professional, helpful and friendly staff. This is a spa with some hotel rooms available. Rooms are very clean and comfortable. It’s not a 24/7 huge commercial hotel chain. It’s a small boutique experience and keep that in mind when you book. There is a mini-fridge with drinks and a snack included with room. My husband was ecstatic the drinks included a beer in the fridge. Be open to the experience you won’t regret it. There’s an A/C and coffee machine in the room and another coffee machine in the hallway. This place is quiet! I loved it! We took a taxi from Train station, but make sure to do that by 10am. There is no staff at front desk 10p to 10am. BEWARE after 11am no cars/taxis in the city! The staff will be able to hold your luggage before check in time while you explore Toledo. Staff is excellent! This place a true gem! Get the massage, it’s worth it! I regret we left too early in the morning to try the breakfast. I think they said it was around 13 euros. I wished we could have stayed a couple of days in Toledo a day and overnight was not enough for big history buffs. Rest and take your time to explore this town. Don’t rush it.

Stayed in September 2023

Clean, quiet, great staff.

Stayed in October 2023

absolutely nothing. One of our favourite stays in Spain.

The location was central, yet very quiet. The rooms were just lovely and well appointed. The hotel is small and intimate.A bonus was the use of the spa/hammam. It made a lovely city all the more appealing.

Stayed in October 2023