Pontinental ,nº 9, 29620 Torremolinos, Spain
#36 of 55 hotels in Torremolinos
Guests' ChoiceBased on 374 hotel reviews
7.9Cleanliness
8.4
Comfort
8.3
Location
8.9
Facilities
8.0
Staff
8.6
Value for money
7.8
Free WiFi
7.9
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End of dialog contentReviewed: 18 September 2024
Ian
United KingdomHard to say, enjoyed the 5 days we stayed, the lifts were slow and all didn't work, in places the hotel looked dated and in the gym which we enjoyed the equipment was broken and seemed that this had been down for a while
Initial room faced away from the see, moved to another room with better view, paid for upgrade but was worth it. Staff very friendly at reception.
Stayed in September 2024
Reviewed: 15 September 2024
Jamie
United KingdomHad a flight cancellation so only stayed one night. Staff were very friendly and helpful. The hotel was only a short walk from train station and situated on the beach which was great.
Stayed in September 2024
Reviewed: 4 September 2024
Natalie
United KingdomLifts are terrible
Location
Stayed in September 2024
Reviewed: 31 August 2024
Mrs
United KingdomThe entrance was bland and unwelcoming, and the staff were not engaging with information. This hotel must have had the slowest of lift we have ever seen. People old and young were taking the stairs up and down as it was better than to stand waiting for one lift at a time. The only comfortable chairs there was round the pool area was for smokers, and this was in the only shaded area as well.
The location was excellent, and having parking facilities was a major bonus for us.
Stayed in June 2024
Reviewed: 27 August 2024
Katerina
Czech RepublicStaff in restaurant was slow, we have to wait a long time to order drinks.
Stayed in August 2024
Reviewed: 30 July 2024
Bozena
PolandNoise from ventilation
Close to the airport
Stayed in July 2024
Reviewed: 30 July 2024
Sheridan
United KingdomSun beds
Location - laid back atmosphere
Stayed in July 2024
Reviewed: 15 July 2024
Dasa
United KingdomOnly the bar by the swimming pool was open and only one member of staff was there, so took a little while to get our drinks. Sometimes we had to wait a long time for the lifts.
Our room was spacious and the bed was very comfortable. Location was great , very close to the beach and close to the train station from where it is only 10 minutes to the airport. We had half board, there was a big selection of food which we enjoyed.
Stayed in July 2024
Reviewed: 13 July 2024
Jonna
FinlandThe hotel is a bit outdated and not so clean. It’s a large hotel, but during the high season seemed empty during the days. Still on the breakfast it was full and the breakfast room was a very noisy, big hall. The swimming pool area is a bit outdated and dirty as well. This hotel is nothing special, wouldn’t recommend anyone to pay so much for this hotel.
Easy access to the beach. Breakfast options were quite good for a couple of days stay. Nice sea-view from the balcony.
Stayed in July 2024
Reviewed: 4 July 2024
Natalie
United KingdomJust slightly too far out for us
Hotel was lovely and clean
Stayed in July 2024
Reviewed: 22 June 2024
Daniel-nemati
GermanyI booked this hotel because your website stated it was all-inclusive, but this was not the case. We had to pay €1.50 for our daily water consumption. While this might not seem like much, you consume a lot of water in very hot, beachside weather. Alternatively, we could get plastic cups for €3 and get a refund upon returning them. However, when you get the cups from the outdoor area of the hotel, you receive a slip of paper, and if you lose it, you won’t get your money back. Also, if you check out before 10 a.m. for any reason, the place is closed, and you cannot get your money back. My experience with this hotel felt like a budget Ryanair flight. I hope you enjoy your stay here.
Stayed in June 2024
Reviewed: 4 June 2024
Aidin
NetherlandsThe towel that they put in the room was not checked either it is clean or not and there was a red stain on it which was so disappointing and annoying
The location and cleanliness
Stayed in May 2024
Reviewed: 29 May 2024
Barry
United Kingdom5.50 euros for 1/2 litre of beer also shame no free water at lunch or evening meals
everything was good, excewpt maybe the evening entertainment but we wasnt to bothered with that.
Stayed in May 2024
Reviewed: 28 May 2024
Wajiha
United KingdomRooms are small and lacking cosy ness
Ground floor lobby is very clean and looks like recently refurbished. Loads of spaces to sit and relax. Hotel location is good. I think its more like 3 star not 4 star.
Stayed in April 2024
Reviewed: 12 May 2024
Chloe
United KingdomNice hotel, I was unwell whilst staying there (staying alone and as someone who doesn't speak Spanish) and the staff were fantastic - they really looked after me and got me help when I needed it, offering to bring me food etc. Couldn't have been better cared for, and would visit again.
Stayed in March 2024
Reviewed: 9 May 2024
Kenan
GeorgiaThe staff was quite friendly and helpful.The breakfast buffet had enough variety .I made a reservation B&B but I regreted not to buy full board..It is definitely worth to get half board or full board.
Stayed in May 2024
Reviewed: 29 April 2024
Graham
AndorraMaybe it was out of season when I travelled but pool bar was shut during the day and I believe the indoor bar closed early on an evening. The gate to beach wouldn’t open when coming back in you had to walk round
Very clean and modern
Stayed in April 2024
Reviewed: 26 April 2024
James
BelarusWe stay 9 nights but so little animations was. I hope in a season they have much more activities. A lot of pensioners (:
Ordering via their official website will be cheaper than Booking Half-board a great choice.
Stayed in March 2024
Reviewed: 25 April 2024
Kateřina
Czech Republic20 euros for parking per night in non-season is quite expensive
Very comfortable beds. Restaurant was good, very various dinner. The view from balcony was nice. Close to the beach.
Stayed in April 2024
Reviewed: 20 April 2024
Wynne
SpainStaff excellent problems attended to immediately r/c for TV and broken door hinge on fridge cabinet replaced and repaired within the hour Reception staff extremely attentive and helpful.
Stayed in April 2024
Reviewed: 11 April 2024
Anne
United StatesWe ate at the bar and got drinks a few times, although the service was fine, it would have been better if it had been delivered with a smile!
Convenient parking, location is perfect, hotel is large and clean. Staff was very friendly and helpful, room was good sized and clean. Breakfast was buffet style and had a nice selection, although the eggs were cold both days.
Stayed in April 2024
Reviewed: 7 April 2024
Maxine
United KingdomFood on first night was dry and tasteless. Better on 2nd night. Variety limited considering large 4 star hotel. Had much better
Great views, very comfy beds, very clean and staff were lovely
Stayed in April 2024
Reviewed: 4 April 2024
Irene
United KingdomAir con did not work and it was noisy to sleep with doors open, complimentary tea/coffee/water was limited, pools were not heated, there was a strong smell of toilet drifting from the facilities in downstairs spaces some of the time
Location, accommodation, sea view and great outlook, reception, choice of food and value for all inclusive, sitting area around the bar, restaurant and pool, Natalia was extremely helpful, professional and kind
Stayed in April 2024
Reviewed: 2 April 2024
Polina
RussiaThe floor in the hotel room is so cold. Sound isolation is bad, or maybe I just had loud neighbors.
Location near the beach. Bus and train are not so far as well. Hotel is big and clean. Sea view from the balcony is fantastic. There’s a gym and beautiful swimming pool area. Stuff is friendly
Stayed in April 2024
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