3 Puerta de Jerez, Old town, 41004 Seville, Spain
#5 of 204 hotels in Seville
Guests' ChoiceBased on 345 hotel reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
9.9
Facilities
9.4
Staff
9.9
Value for money
9.0
Free WiFi
9.3
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End of dialog contentReviewed: 18 June 2024
Nouf
Saudi ArabiaNothing
Location was perfect and the staff were so helpful and friendly
Stayed in June 2024
Reviewed: 13 June 2024
Sophie
AustraliaTheir customer service is fantastic. Nothing was too much bother - advice on where to eat, a cooling drink for guests on check in, parked our car. We also loved the location of the hotel, so close to the major monuments - a 5 min walk to the Cathedral and Real Alcazar. We would definitely book this hotel on our return to Seville.
Stayed in June 2024
Reviewed: 13 June 2024
Lyn
AustraliaN/A
The staff were exceptionally helpful and friendly Would highly recommend this stay in Seville Also close to many attractions and restaurants
Stayed in June 2024
Reviewed: 12 June 2024
Shireen
CanadaRooms are a little small but this is typical of Europe.
Very friendly staff! Exceptional Location walking distance to many major sites.
Stayed in June 2024
Reviewed: 12 June 2024
Jacinta
FranceGreat location, amazing staff, very clean and fabulous
Stayed in June 2024
Reviewed: 7 June 2024
Catherine
United StatesGreat location, beautiful room, very friendly staff.
Stayed in March 2024
Reviewed: 2 June 2024
Alison
United StatesSo aesthetic! The staff was wonderful and the hotel is incredible and in a great location
Stayed in May 2024
Reviewed: 31 May 2024
Karl
United KingdomThere was nothing to me but if I had to dig deep and say I didn't like the breakfast, I think if all the cold food and bread was out like a buffet and then you get served a hot breakfast if you wish then it would be better, as half the things that was put on my table I don't eat and only getting a choice of 1 pastry or muffin was a bit tight and for €25 you expect better and have the choice on what you want
This hotel is very, very, very good and should be considered as one of the best in the city of Saville... the room was super clean with a lovely little welcome message and Miguel ( I think that's his name ) was a credit to the hotel, when I arrived he was very friendly and very helpful as I was a first timer in Saville, he gave me a map with all the main things to see and do and anything I asked for it was no trouble and the sane goes with the staff on my last day were so so helpful and amazing and everyone was so friendly 🤗 .... I would 100% definitely recommend this hotel and, without a doubt, book here again, and the location was close to everything you need to see and do.
Stayed in May 2024
Reviewed: 31 May 2024
Nina
PortugalNothing, it was everything great!
Location Friendly staff Cozy room Free drinks from the minibar Excellent breakfast
Stayed in May 2024
Reviewed: 29 May 2024
Božidar
SloveniaRoom could be bigger and the breakfast is a bit pricey, but worth it!
Absolutely gem of the hotels. Super nice, stylish, clean and cozy room. Amazing breakfast, but most importantly the nicest and most helpful staff, from the first to last person! Really wonderful experience staying there. Would recommend to everyone. Also the location is great since it is in the very city centre.
Stayed in April 2024
Reviewed: 26 May 2024
Alexander
United StatesThis hotel has the perfect location in the center of everything. The staff is exceptional and very helpful with whatever you may need.
Stayed in May 2024
Reviewed: 22 May 2024
Louise
United KingdomNothing
The welcome was excellent, as we arrived at midnight due to delayed flights. They remembered a late night request and provided the mint tea the next morning-superb, The room was clean and well thought out. Oodles of hot water, towels and lovely bathroom products-Occitane. Nicely stocked mini fridge. Very very helpful staff. The sheets were like silk, fluffy white towels. The air conditioning worked and very simple to operate. Breakfast; Martha was so helpful and swiftly responsive. She remembered each day what we liked and it was there before we asked. Amazing first class hotel-faultless.
Stayed in May 2024
Reviewed: 22 May 2024
Paul
AustraliaAwesome location, stylish and absolutely wonderful staff. A real pleasure staying there.
Stayed in May 2024
Reviewed: 21 May 2024
Mayne
United StatesI stayed 2 times in the same month. The first stay I had a terrible room. The room itself was comfy but the view was terrible. I upgraded the next stay and they made sure that I had the best room for that category! It was SPECTACULAR! They are an A+ for customer service. I will be back!
The staff is AMAZING! They were so helpful and friendly. I was sick one day and they did everything possible to make sure I was comfortable. They went above and beyond customer service. They made me feel as if I was like family!
Stayed in May 2024
Reviewed: 21 May 2024
Jessica
United KingdomBeautifully decorated, great location. Comfortable bed and great shower!
Stayed in May 2024
Reviewed: 12 May 2024
Ágnes
HungaryVery nice location and amazing staff making you feel like at home.
Stayed in May 2024
Reviewed: 7 May 2024
Acacia
United StatesSuper comfortable. Very friendly staff.
It is strategically located. Very good room with a balcony. Comfortable bed and pillow. Very friendly staff, especially Miguel. We would like to come back. Highly recommended. Beautiful Sevilla!
Stayed in May 2024
Reviewed: 5 May 2024
Mayne
United StatesThe property is lovely.
The staff is Exceptional! The property is beautiful. The location couldn’t be better. The only thing is my room did not have a view and it felt a little cloister phobic. I would recommend upgrading to a room with a view.
Stayed in May 2024
Reviewed: 24 April 2024
Michael
United KingdomNothing
We liked that it was served to the table. All elements were to our liking and interesting choice for main item.
Stayed in April 2024
Reviewed: 24 April 2024
John
United StatesEverything was lovely.
Location. Welcome Spanish cookie. Desk staff were friendly and helpful. Great restaurant recommendations (not tourist spots).
Stayed in April 2024
Reviewed: 23 April 2024
Michael
United KingdomNothing
Just very nice …
Stayed in March 2024
Reviewed: 20 April 2024
James
United StatesRoom was on the small side
Very well located, clean, attentive staff
Stayed in April 2024
Reviewed: 15 April 2024
Alma
United StatesHotel was in a great location and it exceeded my expectation. Will be definitely returning in the future.
Stayed in April 2024
Reviewed: 15 April 2024
Dagenais
United StatesThe breakfast was excellent and exceeded my expectations.
Stayed in April 2024
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