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Reviews of ibis Styles Chalon sur Saône 3 stars

Avenue de l'Europe, 71100 Chalon-sur-Saône, France

#8 of 19 hotels in Chalon-sur-Saône

Guests' Choice

Review score

Based on 1331 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.2

  • Location

    7.5

  • Facilities

    8

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    8.2

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Showing 1 - 75

  • Reviewed: 24 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    We particularly booked this hotel because it had it's own restaurant and with it being a bank holiday we thought we would be certain to get a meal, The restaurant was shut and there was no mention of this when booking. There were many that evening that were disappointed and there should have been more than one member of staff to do everything.

    There was only one member of staff to check us in, run the bar and do some basic food, she did marvelously well and was very polite and tried her best, but she was massively overworked and understaffed.

    Stayed in May 2018

  • Reviewed: 9 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Decent dinner and great choice at breakfast included in Demi Pension deal. Bed absolutely stunningly comfortable. Very pleasant staff both at reception and in restaurant.

    Stayed in May 2018

  • Reviewed: 23 January 2018

    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    This time we had to move the bed to orgonise room better for our 2 small kids and were suprised how dusty it was underneath. I thought there is a same cleanliness standard in any Ibis. The hotel is self-organizing as a family hotel and usually in other Ibis, our children were given some coloring books, small gifts, toys, pencils, but in this hotel nothing. It does not matter to me, but we promised the children on the road, which was long, that on arrival at the hotel they will get a surprise, which was not true. In the room itself was very hot even thought air conditioning was on all the time which was annoying as was making a lot of noise.

    We are traveling a lot and choose Ibis Style when can. We really like the design and sizes of the rooms and facilities they have. Reception staff was amazing and helpful. Breakfast is very nice and lady who was serving looked very friendly and smily.

    Stayed in January 2018

  • Reviewed: 14 October 2017

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    More staff.

    Nice stay, nice room and hotel. There was a shortage of staff, which had an effect on resto and check out. But staff stayed friendly and helpfull.

    Stayed in September 2017

  • Reviewed: 28 September 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    The slightly musty smell in the corridors and rooms through lack of fresh air.

    The breakfast was good and plentiful. We also understood that the restaurant would not be open on Saturday evening, but luckily it was and the staff were very attentive.

    Stayed in September 2017

  • Reviewed: 24 September 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    After a week I still did not receive my deposit. We were driving at night and direction signs were not well visible. There are 3 Ibis hotels around so directions were crucial.

    Clean with good parking. Breakfast was OK.

    Stayed in September 2017

  • Reviewed: 6 September 2017

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We presented our bookings.com confirmation paper and were told by a very brusque receptionist that she had no record of our reservation. Instead of offering to help sort it out she told me to go and contact bookings.com. Only when I demanded to speak to the manage did she agree to call bookings.com. She spent over 20 minutes in heated conversation. I noticed that within a couple of minutes bookings.com had resent the confirmation to the hotel on the printer on the desk. She still refused to check us in and continued arguing with bookings.com on the telephone. Half an hour after we had arrived after a 7 hour driver she finally checked us in with no apology just a 'it's not my fault. You should not use bookings.com' explanation. I have stayed at Ibis associated properties all over Europe over many years. Nevet again. Half an hour later as we left the hotel we saw the same receptionist arguing with another client. I asked the next morning to speak with the manager to discuss the problem with him but was told he was not available.

    Location two minutes off the main north south motorway makes this ideal for en route overnighting. Plenty of parking but on a commercial estate so nowhere to walk nearby. Usual functional Ibis property.

    Stayed in September 2017

  • Reviewed: 5 September 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    For our purposes the hotel was just right.

    The location was very close to the AutoRoute exit making it quite convenient. The breakfast buffet was very good.

    Stayed in September 2017

  • Reviewed: 18 August 2017

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights

    My husband, who is in his 70s, thought that there may be great if there is a handle to hang on to on the wall when he enters and gets out from the bathtub. Also, may be a desk can be bigger?

    Staff was very friendly. Minimum furniture but lovely space in the room. Very clean. A bath tub was great to rest your body. Will come again.

    Stayed in August 2017

  • Reviewed: 9 July 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There were no facilities at all in the room and one small bottle of water was left for two people. It is the first hotel I've stayed in without tea/coffee making facilities in the room. There was a small kettle behind reception for the use of guests, it was chained to the table, no water supply nearby and a very small selection of drinks. Just about ok for one night stay but any longer than that I'd seriously be unhappy for the price of the room per night.

    Stayed in June 2017

  • Reviewed: 7 July 2017

    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 1 night

    Like all hotels, catering for a family of 3 adults , one being disabled, they do not provide rooms suitable for three with suitable bathrooms. It is most frustrating when trying to find and book suitable accommodation . Did not have dinner in hotel as we thought it was a bit expensive .

    The hotel location is excellent and easy to locate off the motorway. The beds were comfy and breakfast was good with enough selection of good quality food. Travelling with our disabled daughter, who is in a wheelchair, the hotel interior was suitable for getting from room to reception and breakfast room.

    Stayed in June 2017

  • Reviewed: 19 May 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    To find the hotel was a nightmare, it is located behind a construction supply yard and hard to see it, in addition to that in the area we found 3 more Ibis hotels and finally the third one after a few phone calls directed us to the one we reserved. The receiving clerk wasn't very friendly. Very cheap furniture. Cheap looking bathroom

    They have a nice breakfast

    Stayed in May 2017

  • Reviewed: 24 April 2017

    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    Very astonished to pay a deposit @ check in, higher than the actual room price. Very unusual, it has never happend to me before. Also, mind you, really nothing to steal in the room, it is very basic.Very weird!

    the room was clean and comfortable, breakfast nice and included. We were driving, it is a convenient place to stop on a trip, close to the highway

    Stayed in April 2017

  • Reviewed: 10 April 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Maybe the aircon might be not cool enough when its really hot and you have no control over the temperature also no English channels on the TV except CNN!!

    The hotel makes an overnight stay very relaxing, easy to find, straight off the motorway, easy park near the entrance, staff very helpful and happy, room excellent and larger than most, on site restaurant for the evening meal was excellent and breakfast fantastic, what more could you want.

    Stayed in April 2017

  • Reviewed: 9 January 2017

    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The second bedroom had a single glazed light spot which was letting in a cold draft. Tricky to find the way in through industrial estate

    Great breakfast, spacious rooms. We got moved into family room, which was 2x double bedrooms. Very quiet with double set of windows in the main room.

    Stayed in January 2017

  • Reviewed: 14 December 2016

    • With a pet
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The feeling of being in an industrial estate with factory chimneys.

    Overall this is a slick and stylish hotel with good food and service which is seamless

    Stayed in December 2016

  • Reviewed: 11 December 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Soulless surrounds and hard to find. Bar was shut, only communal coffee area, breakfast was pretty basic and expensive for what it was.

    Convenient to motorway, but soulless place. Hard to find as so many ibis hotels. Clean and beds were nice. Very modern. Just about ok for overnight stay if you are heading to south France.

    Stayed in December 2016

  • Reviewed: 5 November 2016

    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast area was a bit disorganised and only one side of toaster working.

    Comfy bed, lovely clean room, good decoration, helpful staff. Fast wifi.

    Stayed in November 2016

  • Reviewed: 27 September 2016

    • Leisure trip
    • Couple
    • Standard Room With 3 Single Beds
    • Stayed 1 night

    1. To find the hotel is not easy - partially "thanks" to Booking.com, because 4 Ibis hôtels are under the same address very close to each others. (GPS coordinates are very important if you have GPS...) 2. Very noisy. 3. Restaurant is small, crowded.

    Very helpful personnel.

    Stayed in September 2016

  • Reviewed: 17 September 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had a bad meal and the steak was inedible. They offered to replace it but by then it was too late. I was not offered a reduction in the meal price which would have been nice. Apparently if you want extra pillows you have to book them in advance!

    Bed was comfy but lacked sufficient pillows

    Stayed in September 2016

  • Reviewed: 13 September 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was only one towel in the room for two people.. We came late and we didn't ask somebody to solve that problem, but it was uncomfortable. Quite expensive for 3 stars hotel nearby to autostrade

    Very close to autobahn, you can easily spend a night while traveling by car. Close to autostrade. Breakfast included. Free parking. Big rooms inside and the furniture wasn't tired.

    Stayed in September 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    a little bit tricky to get to it...it would be nice if the it is sign posted from the main roundabout, rather than having to stop and ask at IBIS Budget for directions!

    everything

    Stayed in August 2016

  • Reviewed: 23 August 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Couldn't make sense of the bill! Definitely not overcharged but the items seemed incoherent.

    Restaurant good; bedroom very comfortable; pleasant decor throughout; staff friendly.

    Stayed in August 2016

  • Reviewed: 2 August 2016

    • With a pet
    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 1 night

    to access the hotel you have to drive through some cargo storage area which looked a bit strange

    Very good location for a stopover on the way to french riviera or skiing holiday. The staff was very friendly, the rooms were very clean and the inhouse restaurant was very good.

    Stayed in July 2016

  • Reviewed: 4 July 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The Menu was on the pricey side, and much better value for money could be found a short distance away within the same centro commercial.

    The location was superb for an overnight stop whilst travelling through France on the motorway.

    Stayed in July 2016

  • Reviewed: 24 June 2018

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Limited parking space. Needed to park outside the hotel complex. Check-in went wrong. Initially got the wrong room

    Comfortable beds

    Stayed in June 2018

  • Reviewed: 15 June 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    queues at reception both arriving and departing

    good size room. comfortable bed. air con working.

    Stayed in June 2018

  • Reviewed: 2 June 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything ok

    Stayed in May 2018

  • Reviewed: 30 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Modern, comfortable hotel with enjoyable food

    Stayed in May 2018

  • Reviewed: 28 May 2018

    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Small room

    Clean, comfortable, close to shops.

    Stayed in May 2018

  • Reviewed: 28 May 2018

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Restaurant could have a more decently priced meal.

    The room

    Stayed in May 2018

  • Reviewed: 22 May 2018

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    nothing to fault other than how difficult it is to find

    Very nice hotel; for an overnight stop, at a good price

    Stayed in May 2018

  • Reviewed: 3 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Difficult to find after a long journey.

    Very nice breakfast. Friendly staff.

    Stayed in May 2018

  • Reviewed: 2 April 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The breakfast was a bit too ordinary

    Good stay-over on the road, nice and helpful staff

    Stayed in April 2018

  • Reviewed: 28 March 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing comes to mind

    Everything you would expect.

    Stayed in March 2018

  • Reviewed: 22 March 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Very comfortable stay and welcoming, helpful staff, although there seemed to be a lack of staff in the busy restaurant for the evening meal.

    Stayed in March 2018

  • Reviewed: 14 March 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Difficult to access the facility.

    It's near by the higway location. Useful if you want to make a stop between a travel.

    Stayed in February 2018

  • Reviewed: 27 February 2018

    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Hidden behind an industrial park

    Very welcoming staff

    Stayed in February 2018

  • Reviewed: 23 February 2018

    • Business trip
    • Group
    • Standard Triple Room
    • Stayed 1 night

    If you just want to stay the night, it's maybe ok. The location around is a terrible ugly and noisy industrial area.

    Stayed in February 2018

  • Reviewed: 13 December 2017

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We couldn’t get there before 3.30am but the staff were fabulous. We couldn’t have asked for more

    Stayed in December 2017

  • Reviewed: 9 November 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast only until 9.30hs.

    Spacious room. Good location for a stopover.

    Stayed in November 2017

  • Reviewed: 23 October 2017

    • Business trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The shower was a bit small for the price you pay

    The location is close by the highway but not too close, so you don't hear traffic

    Stayed in October 2017

  • Reviewed: 27 September 2017

    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    It was a little bit tucked away and the restaurant wasn't open on Sunday nights.

    The beds were very comfortable and the breakfast was good.

    Stayed in September 2017

  • Reviewed: 27 September 2017

    • With a pet
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    nothing

    comfortable room, good diner and breakfast

    Stayed in September 2017

  • Reviewed: 19 September 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    As with many of this type of hotel is was in a commercial area.

    It was clean, comfortable, modern and handy for the motorway.

    Stayed in September 2017

  • Reviewed: 13 September 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Located in a basic commercial area, but parking was plentiful. Fine for an overnight stay.

    Stayed in September 2017

  • Reviewed: 14 August 2017

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    A yapping dog with a guest while dining

    Free coffee & croissants. Nicely appointed rooms and reception area - stylish

    Stayed in August 2017

  • Reviewed: 7 August 2017

    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Once again the postcode completely wrong.

    Stayed in July 2017

  • Reviewed: 4 August 2017

    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    room size a bit small

    Friendly staff

    Stayed in July 2017

  • Reviewed: 18 July 2017

    • With a pet
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    /

    THE hotel was very good ! Also the breakfast and the room.

    Stayed in July 2017

  • Reviewed: 10 July 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Beauty Hotel, friendly staff and high cleaness!

    Stayed in July 2017

  • Reviewed: 5 July 2017

    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything going was good

    The hotel was clean and comfortable and the staff were friendly and helpful

    Stayed in June 2017

  • Reviewed: 14 May 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    More english channels

    Close to main road in-outmore

    Stayed in May 2017

  • Reviewed: 4 May 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Variety of food at breakfast very poor.

    Quality of food at dinner good.

    Stayed in May 2017

  • Reviewed: 2 May 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very little choice at breakfast.

    Friendly staff. Spotless room. Super comfy bed and pillows!

    Stayed in May 2017

  • Reviewed: 30 April 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The coffee was poor but then my husband is Italian! The food and choice of menu very good

    Perfect stop over on our way to Italy

    Stayed in April 2017

  • Reviewed: 8 April 2017

    • With a pet
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff very welcoming. The evening meal was vey good although perhaps a little expensive.

    Stayed in April 2017

  • Reviewed: 6 April 2017

    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Nothing for the price.

    Very convenient for an overnight stop. Nice breakfast.

    Stayed in April 2017

  • Reviewed: 5 April 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Close to chemical plant Very hard beds Only one choice of main course on a Saturday night

    Nicely presented and close to autoroute

    Stayed in April 2017

  • Reviewed: 25 March 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Need a car. Convenient as near autoroute but on outskirts of pretty & historic town.

    Staff efficient & friendly

    Stayed in March 2017

  • Reviewed: 22 February 2017

    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was hard. Bathroom needs updating. Shower over the bath was cramped. Middle of industrial estate near to container port.

    Near to motorway.

    Stayed in February 2017

  • Reviewed: 19 February 2017

    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent value for money

    Stayed in February 2017

  • Reviewed: 21 October 2016

    • Business trip
    • Solo traveller
    • Standard Room With 3 Single Beds
    • Stayed 1 night

    No fridge in the room.

    Food and service good level.

    Stayed in October 2016

  • Reviewed: 18 September 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    very difficult to find in the dark to many ibis hotels in the same area

    clean and tidy very friendly staff

    Stayed in September 2016

  • Reviewed: 6 September 2016

    • With a pet
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Well locaties close to motorway

    Stayed in September 2016

  • Reviewed: 1 September 2016

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Just right for me although the coffee at breakfast could be stronger.

    Excellent food and charming staff very convenient travel stopover

    Stayed in August 2016

  • Reviewed: 31 August 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The customer service was excellent and the breakfast was delicious.

    Stayed in August 2016

  • Reviewed: 31 August 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    bathroom was nice but douche with high entrance is not up to date

    parking space, rooms, breakfast, staff

    Stayed in August 2016

  • Reviewed: 6 August 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    all around the hôtela

    the swimming pool, the room and the breakfast

    Stayed in July 2016

  • Reviewed: 13 July 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    There are a number of Ibis hotels nearby, better directions would help

    Excellent location for intermediate stopover

    Stayed in June 2016

  • Reviewed: 5 July 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Change of position from last year lost us a bit

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 30 March 2016

    • Leisure trip
    • Solo traveller

    no heating control in room. I was told I needed to pay extra for this and my room was cold. Very poor breakfast even by French standards

    helpfull staff spoke English

  • Reviewed: 27 March 2016

    • Leisure trip
    • Solo traveller

    There are several Ibis hotels all within close proximity and the Ibis Styles was quite difficult to locate.

    Restaurant was good, parking secure and room clean and functional.

  • Reviewed: 23 January 2016

    • Leisure trip
    • Couple

    Exterior isn't great, but hides a pleasant interior. Need to hunt for a bargain on the wine list, not much under EUR50.

    Fixed price dinner menu was a surprise - much better than expected for an Ibis. Interior is very nice, modern colours and furnishing in public areas. Bedrooms are large with comfortable beds. Very quiet in the bedrooms even on the road side.

  • Reviewed: 23 September 2015

    • Leisure trip
    • Couple

    The restaurant was closed on a Saturday night. There are four Ibis hotels in Chalons. This is not clear when you book. I thought I had booked with one of the others. It should be made much more clear which is which.

    It was quiet, the room was clean. It had TV in English. The breakfast was excellent.

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