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Reviews of Hotel De La Bastide 2 stars

81 Rue De La Liberte, 11000 Carcassonne, France

#28 of 40 hotels in Carcassonne

Guests' Choice

Review score

Based on 422 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    8.5

  • Facilities

    7.8

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 20 April 2024

    7.0
    Excellent location and staff, but facilities that need serious attention.
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Facilities were lacking. When I walked into the room, I felt the floor “give” - apparently some sort of rotting beneath the surface. The curtains were a flimsy lace material, which did nothing to block the glare of a bright street light that shown in the window all night long. Even worse, there were cleanliness issues.

    The staff were excellent, very kind and helpful

    Stayed in March 2024

  • Reviewed: 14 April 2024

    9.0
    Perfect location , good value for money and friendly staff.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing really

    The friendliness of staff and location.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Excellent location and just what we wanted, and we would stay here again.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was a little tired in need of paint, new shower room etc. Everything worked well and was perfectly adequate for our overnight visit.

    Excellent full continental breakfast in a very pleasant room, very helpful person found a phone charger converter for us. They said they didn’t have a room with twin beds but when we arrived they gave us a room with two double beds - what a lovely surprise They looked after our suitcases whilst we spent the day touring the town.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Friendly staff in a good location close the train station.
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night

    The room was quite old looking but once again good value for money. You get what you pay for in this hotel.

    The staff at the hotel were very friendly. The room wasn't the most luxurious room I have been to but it was clean and the bed was comfortable. It is in a perfect situation if you are taking the train and also for the square with nice restaurants and bars. The room was good value for money and I would use it again for an overnight stay if catching the train the next day.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    A super base for a short city break!
    • Leisure trip
    • Couple
    • Superior Double Room with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    Our room (30) was pleasant, nice shower and bathroom but the toilet had a very strong smell of damp which spoilt the overall experience. There is obviously a serious damp issue as it was the same in the toilet on the first floor.

    The hotel is in a great location near the train station and the town square, very quiet, clean and very comfortable bed. The staff were amazing, friendly and helpful.

    Stayed in April 2024

  • Reviewed: 1 March 2024

    9.0
    Lovely clean room with charm and pleasant hospitality
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night

    I liked everything about this hotel. If any, there is a little bit of walk from the hotel to the Castle (abt 2-25 minutes), but, that is not a big problem as there are many things to see on the way, in fact, I ended up shopping unexpectedly while commuting to the castle compound across the river!

    I loved this hotel! The madame at the reception was super friendly and helpful (she waited for me until late evening after I already checked out, to pick up my luggage before departure by train), the white room was quite spacious and beautiful with regional elegant charm (this is the famous town of UNESCO World Heritage listed medieval castle), It is very close to the central train station, just 5 minutes walk. I wish I could have stayed for more days.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    9.0
    I liked it and would refer it to other travellers
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 4 nights

    Very nice reception, warm and friendly staff, quiet room…

    Les employés étaient tres charmants

    Stayed in February 2024

  • Reviewed: 8 February 2024

    9.0
    Just one I needed after a very long travel!
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night

    No one at reception when I came late, but the instructions were very clear to get in and things went very smooth.

    First the receptionist was most kind and helpful. Next, the breakfast was just what I expected. Very close to train station and very quiet room too with toilets. Ideal for a single or a couple for short stay.

    Stayed in February 2024

  • Reviewed: 14 January 2024

    7.0
    I was on the one day trip so I enjoyed the location
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    😐

    Bon Hospitalité

    Stayed in January 2024

  • Reviewed: 12 December 2023

    8.0
    Good value, very clean, few minutes walk to train station and town centre
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    All these types of hotel in France are similar. Kettle in the room but not milk! The glass panel in the shower door was missing, not a problem for me but could be for others

    Excellent location and very nice staff

    Stayed in December 2023

  • Reviewed: 14 November 2023

    8.0
    I will located well priced hotel for one night stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location was convenient between the city airport and mediaeval citadel

    Stayed in October 2023

  • Reviewed: 2 November 2023

    9.0
    Nice old style hotel
    • Leisure trip
    • Family with young children
    • Superior Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    A suggestion that they get rid of the fake grass on the balcony. Would be nicer with tiles and wouldn't be as wet.

    Well located hotel near the station. Helpful and friendly staff. Good breakfast. We had a big room with a very large balcony, though the weather prevented us from spending a lot of time there. Easy walk into town and the city fortress.

    Stayed in November 2023

  • Reviewed: 27 October 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    As I'm an OAP I found the shower a bit unsafe, but that's just me ,I didn't like the step up to get into it. I didn't like the power points, no plug points at bedside and the extensions I felt were overloaded,other than that everything else was great, very helpful and friendly staff .

    Very close to Train Station and the centre of town, less than 10 min either way 😀

    Stayed in October 2023

  • Reviewed: 25 October 2023

    7.0
    Clean near le gare with lovely views
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Really enjoyed my stay in this hotel and would recommend to anyone who wants to stay in good clean accommodation near train station . Great Irish pub just around the corner

    Stayed in October 2023

  • Reviewed: 18 October 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel great location , good breakfast nice service close to the center

    Stayed in October 2023

  • Reviewed: 17 October 2023

    8.0
    Everything I wanted
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Good location, clean , comfortable & good value for money

    Stayed in October 2023

  • Reviewed: 13 October 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Coffee machine only came with one pod, no mirror over the table for doing make up. Shower leaked

    Location, handy fridge in room. Separate shower and loo. Toiletries every day

    Stayed in October 2023

  • Reviewed: 10 October 2023

    8.0
    Great location. Pleasant staff
    • Leisure trip
    • Couple
    • Superior Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Had breakfast with mates elsewhere. Location was just right for us. Came off our hired canal boat journey. Location to this and to the train station and to the shuttle bus to airport was most convenient

    Stayed in October 2023

  • Reviewed: 6 October 2023

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a little small

    The room was very clean and the bed was comfortable

    Stayed in October 2023

  • Reviewed: 5 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Really nice, friendly and helpfull staff. Very nice central location

    Stayed in October 2023

  • Reviewed: 5 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    location and staff

    Stayed in October 2023

  • Reviewed: 1 October 2023

    9.0
    as always excellent
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights

    zera and sandrine are excellent i have stayed there several times

    Stayed in September 2023

  • Reviewed: 28 September 2023

    9.0
    It was the perfect hotel for our stay in Carcassonne, location was everything.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 2 nights

    Nothing, a basic hotel so no tea making or safe in room, but that is what we paid for and it was really good. Helpful friendly staff.

    Our room was large and comfortable. A basic room but clean with an excellent shower. Location was great as we travelled by train and we were just a short walk from the station. Breakfast was good but get there early to be sure of croissants. Our luggage was kept safe on our last day until our train time, really helpful.

    Stayed in September 2023

  • Reviewed: 23 September 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    An old-fashioned hotel, not that smart, but charming. I had a lovely big room. Very quiet street, near the train station and in the newer part of town, with good restaurants nearby. The old town is about a 30 minute walk, but I think the new town is probably a better area to stay in.

    Stayed in September 2023

Showing 1 – 25

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