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  5. Reviews of Hôtel Horset Opéra, Best Western Premier Collection

Reviews of Hôtel Horset Opéra, Best Western Premier Collection 4 stars

18 Rue d'Antin, 2nd arr., 75002 Paris, France

#448 of 1,617 hotels in Paris

Guests' Choice

Review score

Based on 565 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Comfort King Room
    • Stayed 3 nights
    • Submitted via mobile

    Quite expensive

    Location very central

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Great staff.
    • Family with young children
    • Comfort Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast menu was limited.

    Quaint and conveniently located.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Great city centre hotel
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    The location of the hotel is perfect for exploring Paris. Typical city centre hotel with smaller rooms, but the decor was great and very comfy. Recpetion were really helpful and spoke great english

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were friendly, easy check in/check out. Arranged early breakfast and taxi for the airport. Good location/ felt safe.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Hotel is closed to many museums and city centre ,which is a good place for tourists.Amazing stuff,they are so nice and welcoming to all visitors.Definitely recommend it!!

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    We are defintely coming back here because we are treated as guests in somebody’s home.
    • Leisure trip
    • Couple
    • Comfort King Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing was disliked

    Everything. We had stayed here probably 6-8 times over the years and always look here first when we come to paris. Excellent and always friendly and helpful front desk. They can’t be beat. Fernando is wonderful, helpful and friendly, taking our luggage to our room and generally making sure that we Have all we need. Location of the hotel also cannot be beat. Minutes from the opera, the large department stores, vendome square with the ritz hotel and rue st honore with all the luxury shopping one can handle. A stroll to the louvre and crossing the seine to the left bank and everything it offers. Marais 20 minute walk. We go everywhere walking to st Germain on the left to marais on our side. The hotel staff arranges for your return to the airport too. Room normal size for paris. Our bathroom was redone nicely. Towels really absorvant and thick and new. Queen bed very comfortable and we could open our windows because of the fifth floor the heat tends to be too hot for me.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    Everything was excellent!
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn’t anything I didn’t like

    The room was very nice and clean! Also the staff was very kind and helpful!

    Stayed in April 2024

  • Reviewed: 27 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort King Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent location, very polite and helpful staff, tasteful breakfast with high quality products. Would come back again😊!

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Excellent staff and hotel to enjoy your visit to Paris!
    • Leisure trip
    • Couple
    • Comfort King Room
    • Stayed 4 nights

    None. This place is a great place to stay in Paris

    Location was perfect! Right in the heart of Paris with very easy access to metro station and other transportation. Endless selection of food choices and activities. We are already planning a return to this hotel, if not for this general area. Hotel itself is nice with amazing staff and very accomodating, friendly folks. I would highly recommend this place for people wanting to visit Paris because of the staff and the hotel location.

    Stayed in March 2024

  • Reviewed: 26 February 2024

    10
    Fantastic location and lovely spacious, Parisian room
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Honestly nothing, we would stay here again.

    Gorgeous room with a balcony, very Parisian which I loved! Great location with plenty of choice for restaurants within walking distance. Friendly staff and welcoming of dogs (at a very reasonable additional cost)

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    No problems other than one lift working. However, this did not cause any problems

    Quiet and in great location. Staff very helpful. Rooms very comfortable and clean

    Stayed in February 2024

  • Reviewed: 17 February 2024

    10
    It's the best hotel!
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    On my return trip, the hotel arranged a taxi to De Gaulle Airport for the fair price of 65£, but the driver wanted 80£. I paid, and after returning home, I contacted the hotel. Ms. Alina said that this was very wrong and gave me back 15£. Thank you very much for your kind and responsible response even though you were busy. The hotel has a good location, clean rooms and a comfortable lobby, but the kindness and trustworthiness of the staff is the best.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    10
    Great stay, nice hotel!
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 4 nights

    It was a nice comfy room that met the expectations, there is not much to dislike.

    Location was great, staff was really accomodating for early arrival. We are very grateful for this! Close to everything near the vibrant boulevard de l'Opera in the Opera district.

    Stayed in January 2024

  • Reviewed: 1 February 2024

    8.0
    A lovely stay with friendly staff.
    • Leisure trip
    • Group
    • Classic Queen Room
    • Stayed 3 nights

    There wasn't a permanent waiter in the bar and sometime you had to wait a few minutes to be served. Not a massive issue as the bar was very quiet so made sense not to have someone in there permanently.

    Check in was very easy as was communicating with the property prior to arrival. The staff are very friendly and service was good.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Elevators

    Staff was helpfull and very polite. İocation was perfect at the opera Garnier. All kinds of eatings, coffee shops and major city transportation were within 2 minutes walk. Room was comfortable and quite.

    Stayed in January 2024

  • Reviewed: 14 January 2024

    10
    I can recommend this hotel for stay
    • Family with young children
    • Comfort King Room
    • Stayed 3 nights
    • Submitted via mobile

    I didn’t like that we had to refill the water & the heating was always switched off once we left the room.

    Perfect location, so tasty breakfast, grandly staff.

    Stayed in December 2023

  • Reviewed: 12 January 2024

    10
    Excellent overall
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bedroom was small

    Location

    Stayed in December 2023

  • Reviewed: 28 December 2023

    8.0
    Excellent option for enjoying Paris from a great location!
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights
    • Submitted via mobile

    One suggestion::The bathtub needs handrails especially for people with disabilities is a hazard. Bathroom overall is fine, small but very clean and comfortable with everything that is needed. This is a plus in Europe where is common sharing the toilet.

    The check-in process was smooth. The location is excellent, close to important attractions and quiet considering the proximity of a noisy Opera avenue. Breakfast is fine but could be improved. The offering is very basic and similar every day. I will consider returning to it at any time.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    9.0
    Comfortable
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Lift is a bit small and if the room with windows towards ally can be really dark

    Location is superb that almost next to Opera with quite a few Asian restaurants nearby. The rooms are clean and comfy. My father was not well after a day trip and the receptionists were very kind to help with providing the pain killers. Breakfast is also very good. Definitely recommend!

    Stayed in December 2023

  • Reviewed: 23 December 2023

    10
    The best time of the year in a central, safe, stylish and clean hotel!
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 7 nights
    • Submitted via mobile

    The room I stayed was big compared with the ones at the same rate. It was cleaned every day. It had a small fridge and a kettle. There were also 2 large wardrobes and one of them had a safe. Thanks to the hotel staff who helped me quickly resolve a personal issue (especially Moutiba and Jaso, sorry if I made any typos). The location couldn't be better. It was a short walk to all attractions and museums.

    Stayed in December 2023

  • Reviewed: 20 December 2023

    10
    Very enjoyable
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very clean, room comfortable and staff very helpful and friendly

    Stayed in December 2023

  • Reviewed: 18 December 2023

    8.0
    Stayed overnight. Well placed hotel. Comfortable and good staff
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Nothing!

    Beside Place de L'Opera. Small room but comfortable and well equipped. Good buffet breakfast

    Stayed in December 2023

  • Reviewed: 10 December 2023

    7.0
    Excellent location
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 2 nights

    Although it may be convenient for Paris in terms of room size, the hotel room is quite small for us and it is difficult to navigate around the room :) Even the door of the room could not be opened all the way (which is weird) because of the luggage rack behind the door.

    The location of the hotel is excellent with easy access to many places. We loved the location as it is surrounded by many cafes, restaurants (the Asian ones were excellent) and bars to suit all budgets. The Opera Square is a great starting point to see all the tourist attractions. It is easy to get to the hotel from the airport either by metro or bus. Once you get off the bus it is a 4-5 minute walk. The staff were very friendly and all spoke very good English. The size of the bathroom is bigger than the size of the room :)

    Stayed in November 2023

  • Reviewed: 27 November 2023

    9.0
    Conveniently located. Great hotel.
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 5 nights

    Aside from the odor coming from the bathroom/air vents in one of our rooms and the free filtered water fountain on ground floor- pretty hard to find our dislikes of the place. Sure, 17 euro per person/day for breakfast was a little hefty- should consider paying for breakfast on a daily basis (like how we did) vs paying for the entire week for it

    Location was good- well placed to galeries Lafayette- roughly 7-10min walk Rooms were spacious- although one of our room had an odor coming from the bathroom- did request for them to fix otherwise switch room. Odor wasn't there the next day, but the remainder of our stay it came back. Provided with what a 4 star hotel should provide regarding amenities- although the free filtered refill station is on ground floor which at times, can be a little inconvenient Bed's were comfortable Close by to various Asian cuisine- Japanese, Korean, Thai and if you were to walk a further 5-10mins, more were available. Local Cafe's, Bubble tea shops, chocolatiers and some boutique shops About a 10-15min walk to Place Vendome/Champs Elysees- for your boutique high end brand names Close to the Opera metro Staff were friendly Breakfast was 'ok'- typical continental breakfast- coffee pods were good Easy for Uber/Taxi to access Close to Louvre Museum and about a 20-30min walk to both Eiffel Tower and Arch de Triumph Rooms were quiet enough- small balcony outside our bedroom gave it that "French" feeling when you wanted to just stand and take it in- our room was just facing the street with no real view of any landmarks. Expected to pay a little over the median/average for location- pretty much in the middle of 9th, 8th and 2nd Arr. is pretty good. We felt safe during the evening strolls

    Stayed in November 2023

Showing 1 – 25

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