The room temperature! The room was cold

The staff were very kind

Stayed in March 2024

It would be great to have a jacuzzi.

Nice staffs.

Stayed in March 2024

Breakfast is perfect. The Hotel is quiet and convenient. The staff was friendly and very helpful! The room is great but the shower is a bit little. In overall I would go back again!

Stayed in February 2024

Rooms were spacious, however could do with a little attention i.e. carpets and decor need some updating. Pool and sauna although a bonus, again needed just a little bit of redecorating etc but this did not in anyway impact on our stay, and this is not a five star rated property either.

Hotel was located approx 10 mins walk form the main gondola, however there is also the ski bus service which is just a few steps from the hotel which will take you directly to the main lifts. Plenty of ski hire shops along the way or close to the lifts. Hotel has a lovely feel to it and the staff were super friendly and service excellent. Pool and sauna were a bonus. Breakfast which is extra was good and has plenty of choice for all tastes. Evening food offering was excellent. We will be staying again.

Stayed in March 2024

The bar could have stayed open later

all went well

Stayed in March 2024

Good room, cleaned well daily, comfortable bed, super hot baths, outstanding balcony views to Mont Blanc and Aiguille du Midi. Nice varied breakfast options. Restaurant dinners tasty from broad menu. Wife enjoyed the pool and sauna. Morning shuttle minibus to Bellevue cable car or Prarion gondolas. Pick up option too. Chamonix Bus Route 1 stop a few minutes from hotel, free with lift pass. Excellent friendly little equipment hire shop just across the road.

Stayed in February 2024

One of our party doesn’t ski so it would have been good if there was a lounge room to use during the day. We thought the bar area could easily be used for this but it was closed until 4pm.

Staff were super friendly, welcoming and helpful. Restaurant was very nice and the hotel facilities were great for a relatively small hotel. Free shuttle to the slopes was really handy.

Stayed in February 2024

I feel that tea/coffee facilities would be a good addition to the rooms as sometimes a late night coffee would be nice. The bar closed at 10pm whilst we were there.. or take a kettle.

This is a 'chocolate box' hotel with a lovely relaxed atmosphere. The bar area is lovely to relax in especially. The hotel is a short 100 metre walk from the beginners slope and right in the centre of the village.. but quiet. The young lady on reception (I didn't get her name but she is from Uruguay) was absolutely fantastic and very friendly and helpful so special thanks to her. I feel that the rooms on the Mont Blanc side are quieter as we have stayed on both sides, but either way they are lovely rooms.

Stayed in February 2024

Bar closed at 10pm, would have been nice to stay open another hour.

Staff were very friendly and helpful, breakfast buffet was great, evening meal tasty and v nicely presented, rooms clean and comfy, sauna nice, bar cosy. Shuttle to Prairon lift was great.

Stayed in January 2024

The room has got a limited storage for ski hats, gloves, goggles, etc. more hooks, shelves would have been nice. The ski locker could have been slightly warmer. Ski boots were almost dry in the morning.

The staff were extremely helpful. The bar is cozy and the restaurant serves nice food. Location is nice.

Stayed in January 2024

Restaurant not open which was the reason we booked this hotel months previously. Nice alternative suggested.

Very nice, quiet pool and sauna. Clean and functional room. Excellent choices at breakfast.

Stayed in January 2024

No real complaints about the hotel. Chamonix bus system was a little confusing to me at first, so worth researching in advance to avoid wasting precious vacation time.

Staff was extremely friendly and helpful. I don't speak French, so their ability and willingness to speak English was greatly appreciated. Also really appreciate being able to store my belongings on my last day so I could get a final day of snowboarding in. Also, the hotel is located in a good spot if you're going to use the bus line.

Stayed in December 2023

Breakfast was limited and very expensive

Pool was good.

Stayed in August 2023

It was all good

Friendly, helpful staff. Pool and sauna! Amazing breakfast.

Stayed in September 2023

Pretty noisy, you could hear other guests through the walls 🫣 and some sort of party going on downstairs one night. Tea/coffee making facilities in the room would have been nice.

Rooms clean and of a good size, nice modern bathroom. Amazing views from the room. The pool looked nice.

Stayed in September 2023

Nothing

Staff friendly, rooms clean on bus line. Excellent restaurant for dinner.

Stayed in September 2023

The hotel is charming and comfortable. The breakfast varied and plentiful and the dinner on the terrace was delicious. We are certainly planning to return.

Stayed in September 2023

The rooms was a bit antiquated… and some old spots on carpet and on the wall

bathroom was totally wonderful… and the hotel great… nice restaurant and super breakfast Lovely personal , lovely … nice time there

Stayed in August 2023

Nothing really. A coffee machine and a kettle would be nice to have but have not been provided.

The bed was really comfy, balcony had a lovely view of the mountains, the rooms were ordered on daily basis in an non-invasive manner. The restaurant had a good offer of rather simple but tasty meals. Even though there was no green salad on the menu they made one for us. Very appreciated. A nice supermarket is 500m away. The famous hiking trails easy to reach by car. The hotel has a warm water pool which is really nice to relax the muscles after many hours of walking.

Stayed in August 2023

Only missed glasses in the room and late check in at 4pm

Good location, we appreacited little fridge and balcony. Absolutely the best were the pillows. So far best pillows we have experienced in 2,5 weeks trip in France. We had one small and one bigger but feather and thin/soft pillows. When we go back to Chamonix we would definitely stay again there. In 95% hotels we have to sleep with no pillows or instead of put the towels as we are unable to sleep with the hard/ high pillows.

Stayed in June 2023

Friendly, helpful staff, nice view of mountains from our room. Great to have a restaurant, bar, swimming pool and parking on site .

Stayed in June 2023

Couldn’t get the TV to work, but that was a minor detail, otherwise absolutely no complaints.

Good sized room with balcony, very comfortable, en-suite bathroom clean and immaculate decorative order. The hotel had a pool & a restaurant, excellent food. A buffet style breakfast, with plenty of choice.

Stayed in July 2023

We arrived in a rainy afternoon and would have enjoyed having a kettle so we could enjoy the misty-cloudy mountain view from our rooms balcony!

Staff was extremely helpful and spoke perfect English. We had a very comfortable room with a clean and modern wc, a balcony and a superb view. Pool and sauna area was clean and calm, we enjoyed it very much. We ate breakfast on site, it was a continental table, we enjoyed the most the charcuterie plate and freshly pressed orange juice!

Stayed in May 2023

Excellent communication

Stayed in May 2023