Rue Saint Jerome, 31000 Toulouse, France
#32 of 87 hotels in Toulouse
Guests' ChoiceBased on 445 hotel reviews
8.1Cleanliness
8.6
Comfort
8.7
Location
9.4
Facilities
8.2
Staff
8.8
Value for money
7.9
Free WiFi
8.6
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End of dialog contentReviewed: 29 April 2024
Ben
United KingdomThe rooms window wouldn't open, we were told this was to prevent people from climbing in, but I reject this as it frankly isn't possible from the pool area below (I say this as a rock climber...), at least 2 stories if I remember rightly, without any form oh hand hold, so unless people are shimmying up bamboo poles like a somali pirate then get a grip. The air con wasn't enabled as of the time of year and the room was uncomfortably hot. We asked to be moved, but were told it was not possible as they were at full capacity, I also question if this was really the case. I would return, but only on the proviso that the aircon was enabled or I could open the window.
The room was mainly lovely, comfortable bed, very clean all as expected.
Stayed in February 2024
Reviewed: 22 April 2024
Ciara
IrelandThe room was very warm even with AC and the window open
Great location Nice facilities (gym, bar)
Stayed in April 2024
Reviewed: 26 January 2024
Adriana
South AfricaComfortable rooms, good location.
Stayed in December 2023
Reviewed: 23 January 2024
Ian
United KingdomThe toilet in the bathroom was designed for a small children therefore we had to sit on an angle as it was too close the wall at the side and front
Perfect location close to local cafes bars & restaurants The decor of hotel was very nice
Stayed in January 2024
Reviewed: 21 January 2024
Yannick
MauritiusLift was down
Proximity with city centre
Stayed in January 2024
Reviewed: 2 January 2024
Charis
CyprusTop location 👌
Stayed in December 2023
Reviewed: 2 January 2024
Steven
FranceUsing the toilet was not easy due to it being in a cramped corner making access difficult.
Great location, just a short walk to the Capitole, the main shopping areas and lots of places to eat and drink. Easy parking which was very secure with easy access to the hotel. Check-in was very quick, easy and the staff were very helpful with information and giving directions. Very spacious room with king size bed which was very comfortable. Tea and coffee making facilities was a nice to have.
Stayed in January 2024
Reviewed: 30 November 2023
Vishnu
United KingdomGreat hotel, super location, amazing breakfast
Stayed in November 2023
Reviewed: 26 November 2023
Susan
United KingdomAll good
Clean, friendly, good location
Stayed in November 2023
Reviewed: 9 November 2023
H3man96
United KingdomThe decor of the rooms is a little odd, the bathrooms seemed dated in comparison to the rest of the hotel. We also had a considerable amount of noise outside our window that did keep us awake throughout the night.
Great location, staff were friendly and helpful. Breakfast was amazing and the real stand out.
Stayed in November 2023
Reviewed: 5 November 2023
Simon
United KingdomThe entrance was difficult to find, and there was no lift for luggage on that day
It was comfortable as a base to see Toulouse
Stayed in September 2023
Reviewed: 28 October 2023
David
SpainRates were high for a mid level hotel. Paper cups in the room, for example. Hard foam pillows. Tiny room. Hotel was very clean, staff friendly. Excellent location in the heart of Toulouse.
Stayed in October 2023
Reviewed: 7 October 2023
Souter
AustraliaWe couldn't get into the swimming pool or area as this was open to anyone and not just hotel guests
Great location & the rooms were super comfortable and a good size
Stayed in July 2023
Reviewed: 29 September 2023
Mark
AustraliaGood location and pool.
Stayed in September 2023
Reviewed: 20 September 2023
Fernando
MexicoDents and scratches in all doors, toilette separated from washroom is not convenient.
Location is very convenient, walking distance to downtown, lots of restaurants nearby. Breakfast seemed a little expensive, not a lot of variety. Room had some minor damage on the doors but was very clean.
Stayed in September 2023
Reviewed: 18 September 2023
Valerie
IrelandWindow did not open in room, handle was broken. USB sockets did not work. Room really small with not much storage. Needed more bathroom toiletries. Expensive for what you got.
Location was excellent, staff very pleasant
Stayed in September 2023
Reviewed: 17 September 2023
Ferrazzi
LuxembourgGym is small
Swimming pool is very small but nice
Stayed in August 2023
Reviewed: 10 September 2023
Amanda
AustraliaPool and location
Stayed in September 2023
Reviewed: 9 September 2023
Kong
United KingdomWe were told breakfast was until 11am. The first day was fine but when we went to the restaurant the next day for breakfast at 10am, the staff told us it was finished. Communication on this detail was bad and therefore we missed a breakfast which we had paid for.
Modern, great facilities, nice swimming pool
Stayed in August 2023
Reviewed: 7 September 2023
Nicole
IrelandGreta location and the pool was a great perk during the summer
Stayed in August 2023
Reviewed: 5 September 2023
Trudi
United KingdomLocation was perfect and the pool area was welcoming to relax
Stayed in September 2023
Reviewed: 4 September 2023
Lorna
United KingdomBedroom was very small & not worth what we paid.
Breakfast was really good.
Stayed in August 2023
Reviewed: 3 September 2023
Laurie
United KingdomWe loved the room for centre of city. Plenty of room. Very comfortable bed, great fridge, modern television with screencast capability, good shower. Staff friendly and helpful
Stayed in September 2023
Reviewed: 3 September 2023
Brenda
New ZealandRoom too warm at night
Location was perfect for walking around Toulouse
Stayed in August 2023
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