19 rue Pisançon, 13001 Marseille, France
#52 of 108 hotels in Marseille
Guests' ChoiceBased on 131 hotel reviews
7.8Cleanliness
8.2
Comfort
8.1
Location
9.2
Facilities
7.6
Staff
9.0
Value for money
7.9
Free WiFi
8.5
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End of dialog contentReviewed: 11 May 2024
Suzanne
CanadaThe staff
Stayed in May 2024
Reviewed: 10 May 2024
Spunei
RomaniaGood location, friendly staff, comfy room.
Stayed in April 2024
Reviewed: 20 April 2024
Erjon
Albania》No sound proff, you could hear noise from outside. 》In the menu they advertise 11€/person buffet breakfast but in the morning nothing was prepeard also 5€/person only croissant and juice( they call fresh juice the once from supermarket). 》 The bathroom, you couldnt have a shower on foot in you are tall enough, you must sit near the window. 》 No minibar inside the room 》 The hollway and room had a bad smell from the carpet( Maybe long time that they didnt wash it). 》No toothbrush in the room.
The location was good. Housekeeping staff very polite.
Stayed in April 2024
Reviewed: 19 April 2024
Nicoleta
ItalyIt’s old and small. The bathtub it’s very small, the ventilation in the bathroom I’m not sure if it’s working. The receptionist didn’t speak English.
The position.
Stayed in April 2024
Reviewed: 25 March 2024
Duygu
TurkeyBed can be a little more comfortable
Very good location and they offer breakfast for free which is perfect
Stayed in March 2024
Reviewed: 26 February 2024
Cornelia
LuxembourgIt’s in a good location
Stayed in February 2024
Reviewed: 29 October 2023
Vasileios
GreeceEverything was from very good to perfect, absolutely nothing to complain about
Perfect location for leaving in the Vieux Port Clean room/hotel
Stayed in October 2023
Reviewed: 17 October 2023
Loukas
GreeceCentrally located near the Metro station. Dissent services but not commensurate to the daily rate.
Stayed in October 2023
Reviewed: 24 September 2023
Annie
United StatesNothing
Great hotel and location. Very friendly staff.
Stayed in August 2023
Reviewed: 19 September 2023
Vitaly
GermanyGreat location, nice spacious room with everything required for a comfortable stay. Would definitely stay again (for the same price ;)
Stayed in September 2023
Reviewed: 12 September 2023
Leandro
United KingdomReally good value for money.
Stayed in September 2023
Reviewed: 11 September 2023
Pamela
South AfricaGreat service, friendly staff. Wonderful location
Stayed in September 2023
Reviewed: 2 September 2023
Ricardo
SpainMaybe the toilet was not that clean
They were really nice with us. Excellent how they behave :)
Stayed in September 2023
Reviewed: 28 August 2023
Salgal
AustraliaThe hotel book states check out as 12pm but it's now 11am which is fine but I was going by the book and caught short. An update to the book and a notice at reception will avoid confusion. 🙂 For a non French speaker I understood a buffet breakfast was available. It was unclear that breakfast had to be ordered the night before. Some instructions in English about this in the hotel book would clarify.
Fantastic location and generous staff who went out of their way to support my visit. Staff helped me up the stairs with my bag on arrival, stored my bag for the day and happily let me cool down and freshen up in their dining room after a hot day of walking before heading to the airport. They were friendly and keen to oblige. Many thanks!
Stayed in August 2023
Reviewed: 28 July 2023
Vicente
United StatesThe long stairs and hard pillows.
Located in a nice spot near all tourist places.
Stayed in July 2023
Reviewed: 22 July 2023
Francesco
NetherlandsI believe that the management should think about replacing moquette, just as a constructive feedback.
Position and staff. At 2 minutes walk from the old port (Port-Vieux), the hotel is well located in the city center. Streets below are filled of nice shops, cafes and everything possible. I felt also very safe and people are very friendly. Definitely I will take more days off to visit the city next time.
Stayed in July 2023
Reviewed: 20 June 2023
David
United KingdomThe escalator is - as many have commented -small, and it would be a hassle to get big bags to the room.
Really helpful and friendly reception staff; great location being only a short walk from the old Port; and good if basic facilities
Stayed in June 2023
Reviewed: 5 June 2023
Ayana
FranceNothing really in particular.
Location, comfortable bed and clean room
Stayed in June 2023
Reviewed: 3 June 2023
Amandine
France- all the towels and some pillow covers were dirty with stains on them, it's not dramatic because I know they are washed, but for a three star hotel, it's not professional. - price of the room, I would have preferred to get a smaller room for a cheaper price
- location Super central - staff is super friendly - size of the room and bathroom
Stayed in May 2023
Reviewed: 31 May 2023
Gaia
ItalyThe location is amazing. Great location near the Marché des Capucins et le vieux port
Stayed in May 2023
Reviewed: 14 May 2023
Hanne
NorwayA little simpel breakfast for price.
Small and charming hotel with friendly staff
Stayed in May 2023
Reviewed: 13 April 2023
Sophia
Australialocation and staff
Stayed in April 2023
Reviewed: 13 April 2023
Sanda
United KingdomExcellent location right in the heart of things. A very good-sized bathroom. The room was not huge, but it was perfectly adequate, very comfortable bed.
Stayed in April 2023
Reviewed: 6 April 2023
Karthik
FranceThe staff are extremely friendly and go out of their way to make you feel comfortable. They arranged for a bed for my infant at the last minute. The rooms are clean, functional and well maintained. There are many restaurants around to enjoy a nice meal.
Stayed in April 2023
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