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Reviews of Mercure Valence 4 stars

2, rue De Chantecouriol, 26000 Valence, France

#9 of 18 hotels in Valence

Guests' Choice

Review score

Based on 108 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    8.2

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.6

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Showing 1 – 25

  • Reviewed: 17 March 2024

    7.0
    Comfortable
    • Family with young children
    • Privilege Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location. Clean. Big comfy bed. Nice place to overnight.

    Stayed in March 2024

  • Reviewed: 13 February 2024

    7.0
    Nice enough but expect little.
    • Business trip
    • Family with young children
    • Privilege Double Room
    • Stayed 1 night
    • Submitted via mobile

    The architect and interior designers were having good laughs when designing the place. It’s the opposite of user friendly. The receptionist spoke English until I complained about something. Suddenly she said “I dont speak English”. I didn’t see any other staff but receptionists and the kitchen lady who was super nice. Breakfast lacked fresh things: only bananas and bread where of the day but the rest was processed.

    Nice enough. It needs a lick of paint on floor and rooms but in general is in good shape.

    Stayed in February 2024

  • Reviewed: 16 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic  Double Room
    • Stayed 1 night
    • Submitted via mobile

    rooms are incredibly tiny… like staying in a capsule hotel

    the design is esthetic and pleasing to the eye. the breakfast is totally worth the money.

    Stayed in January 2024

  • Reviewed: 23 December 2023

    9.0
    Comfortable and clean
    • Leisure trip
    • Family with young children
    • Privilege Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Clean, comfortable, easy to get to the hotel from the highway and the breakfast is very good.

    Stayed in December 2023

  • Reviewed: 10 October 2023

    9.0
    Perfect stop over Hotel.
    • Leisure trip
    • Couple
    • Classic  Double Room
    • Stayed 1 night

    Hotel is a good 15 minutes outside the town centre, so needed a rather expensive taxi to get us there and back for the evening as I didn't fancy looking for parking and wnated a drink after a long drive there.

    Friendly receptionist, good sized room which was quiet and had everything that you need for an "overnighter". Excellent breakfast, with a lovely outdoor area to have it in. Pool area excellent, considering the location of the hotel.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Classic  Double Room
    • Stayed 1 night
    • Submitted via mobile

    14 sqm with a full French bed in it turns out to be too small, just 1-2 sqm more and it would have been fine. As is, one cannot do all three of: (1) have a place for luggage, (2) be able to open the mini-fridge, (3) sit at the desk. Note: The smallness of the room did NOT lead to any reduction of the rating - as the size is very clearly stated when booking the room! It is simply something to be aware of. The overall rating of 7 represents a well satisfied but not thrilled OVERALL customer experience as well as OVERALL value received for price paid.

    Stayed in September 2023

  • Reviewed: 20 August 2023

    8.0
    Great stay in Mercure, nice location e confortable
    • Leisure trip
    • Family with young children
    • Classic  Double Room
    • Stayed 1 night

    nothing to declare

    Cafe da manha e ambiente !

    Stayed in August 2023

  • Reviewed: 19 August 2023

    8.0
    Ideal for travellers
    • Leisure trip
    • Solo traveller
    • Classic  Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel for passing through, close to the highway, restaurant, good service

    Stayed in July 2023

  • Reviewed: 18 August 2023

    8.0
    Other than the drainage drama, nice Mecure.
    • Leisure trip
    • Couple
    • Classic  Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had asked for a walk-in shower as my wife is partially disabled. This request was granted and our room was neat and clean with a bathroom with disability catered for. However it was a big shower area which had no curtain to deflect the water, and whoever had done the drainage “levelling” had failed catastrophically in their task as the water sped away from the drain and filled the bathroom floor. Management need to review the situation or provide an ark ! !

    Hotel was clean and good breakfast.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    7.0
    A pleasant place to stay for a night enroute to somewhere else
    • Leisure trip
    • Couple
    • Classic  Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms could be cleaned for dust and cobwebs a bit more and the housekeeping staff weren’t the happiest bunch. The air conditioning is loud and doesn’t work great and the duvet very thick so it wasn’t the best nights sleep. The rooms are small so if you’re there for more than one night with two people then it could get a much but it was perfectly fine for a nights stop.

    Once inside it was nicely done. The scent they used was lovely. The breakfast was excellent as were the staff, and the outdoor seating area was really nice. A pool that was big enough. Nice lobby area for drinks. They sell honey with lemon which is delicious.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    8.0
    Comfortable and clean
    • Family with young children
    • Classic  Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    It was clean and good located, the access from the highway is really easy.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    9.0
    nice silent and comfortable room. friendly stuff and good breakfast
    • Business trip
    • Couple
    • Classic  Double Room
    • Stayed 1 night
    • Submitted via mobile

    didn’t get enough water in the room.

    fresh and clean

    Stayed in August 2023

  • Reviewed: 1 August 2023

    8.0
    enjoyable stay
    • Business trip
    • Solo traveller
    • Classic  Double Room
    • Stayed 1 night

    Hotel room was a bit noisy with window open

    Breakfast was very good - Liked the courtyard area and location of hotel useful

    Stayed in July 2023

  • Reviewed: 8 July 2023

    8.0
    Full satisfaktion
    • Leisure trip
    • Couple
    • Classic  Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not cheap

    Stayed in July 2023

  • Reviewed: 22 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic  Double Room
    • Stayed 1 night
    • Submitted via mobile

    The loo in the bathroom didn't work when I flushed the system would stick

    Easy access to main roads. Breakfast was excellent and the restaurant was very good value in the evening. Great swimming pool and open late great after working

    Stayed in June 2023

  • Reviewed: 29 May 2023

    9.0
    The hotel offers all you need for a comfortable stay.
    • Leisure trip
    • Couple
    • Classic  Double Room
    • Stayed 1 night
    • Submitted via mobile

    -

    The hotel is an ideal place for a comfortable stay in Valence especially for guests with bicycles.

    Stayed in May 2023

  • Reviewed: 18 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic  Double Room
    • Stayed 1 night
    • Submitted via mobile

    The plug in the sink was stuck shut, reported in morning and maintenance will fix it.

    Have stayed here a couple of times. Great for an overnight stop for onward journey to South of France, close proximity to motorway A7, clean comfortable rooms, with aircon, tea and coffee making facilities and small fridge if needed. Staff friendly and helpful, breakfast both hot and cold, great selection. Car parking plentiful and behind gates. Not the cheapest overnight stop but convenient.

    Stayed in May 2023

  • Reviewed: 2 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic  Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Comfortable, safe, great staff

    Stayed in May 2023

  • Reviewed: 7 April 2023

    9.0
    Excellent brekky
    • Leisure trip
    • People with friends
    • Classic  Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room size is a little small.

    The hotel is modern, very nicely decorated (lamps, pillows, furniture), smells good and has a very nice feel to it. The bed was very comfortable and the room was quiet. The breakfast was amazing! Everything tasted super good (home-made jams, pastries, yoghurt, freshly-squeezed orange juice, bread, coffee) and was beautifully presented. Highly recommend it, I would stay here again without hesitation.

    Stayed in April 2023

  • Reviewed: 20 March 2023

    9.0
    brilliant location, excellent rooms
    • Business trip
    • People with friends
    • Privilege Double Room
    • Stayed 1 night
    • Submitted via mobile

    check in using mobile phone

    excellent rooms and loved the steak restaurant

    Stayed in March 2023

  • Reviewed: 10 March 2023

    8.0
    A good hotel, hard to locate the approach, secure parking, outdoor restaurant literally 10 steps
    • Leisure trip
    • Couple
    • Classic  Double Room
    • Stayed 2 nights
    • Submitted via mobile

    View from bedroom window,but really nothing of note

    English speaking staff, bar, spacious reception area, dog allowed at breakfast, Courte Paille next doorView

    Stayed in February 2023

  • Reviewed: 2 March 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Classic  Double Room
    • Stayed 3 nights

    Did not like the new "reseption" solution.

    Breakfast was good. Parking secure and good.

    Stayed in January 2023

  • Reviewed: 19 December 2022

    8.0
    Was ok apart from the restaurant experience in the evening.
    • Business trip
    • Couple
    • Classic  Double Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant in the evening didnt have a lot of choice. The service was very slow and the soup we ordered arrived luke warm after a very long waiting time.

    When entering the hotel you were straight away into the festive season. Very homely and cosely done

    Stayed in December 2022

  • Reviewed: 25 October 2022

    7.0
    Top during travels in france
    • With a pet
    • Business trip
    • Solo traveller
    • Classic  Double Room
    • Stayed 1 night
    • Submitted via mobile

    Super hot in the rooms

    Good safe parking, close to highway

    Stayed in October 2022

Showing 1 – 25

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