Fleetwood Road North, Thornton, FY7 8JY, United Kingdom
#8 of 9 hotels in Thornton
Guests' ChoiceBased on 11 apartment reviews
7.6Cleanliness
8.0
Comfort
8.2
Location
7.5
Facilities
8.2
Staff
7.0
Value for money
8.4
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Showing 1 – 11
Reviewed: 16 April 2024
Linda
United KingdomThe caravan was lovely. Really tidy and well cared for.
Stayed in April 2024
Reviewed: 8 April 2024
Clare
United KingdomNot the property’s fault but we had really noisy neighbours that were making noise up to after midnight Could do with oven trays and the grill tray the wire bit didn’t fit very well
Very clean and comfortable
Stayed in April 2024
Reviewed: 1 April 2024
Malaka
United KingdomFor a pet friendly accommodation, its was fine. If i was looking for another short, cheap break i would stay here again.
Stayed in April 2024
Reviewed: 14 March 2024
William
United KingdomPrices in restaraunt slightly pricy so never used it
Caravan was clean and cosy.handy for fleetwood sea front 8 mins away
Stayed in March 2024
Reviewed: 1 May 2024
Nicola
United KingdomIm not normally one to give negative reviews but everything about this experience was awful and caused so much stress. It’s honestly the worst experience I have ever had on booking com or any stay away for that matter and I’d recommend being wary. I have also tried to reach out to the owner to reach a conclusion to this complaint but was met with rudeness, accusation and a ‘£25 gesture of good will’ as he refused to give me any sort of a refund. We never got any check-in information from the owners until after we’d arrived (my initial messages went unanswered as I was beginning to panic at the lack of check in details), we spent ages driving round the caravan site having no clue where our caravan was so trying to find it was an absolute nightmare and the reception, whilst very helpful, couldn’t do anything for us as it was a private booking from booking com. We rang the owners and they picked up with the second phone number provided and they said they hadn’t been informed that we had even booked. We couldn’t get our car logged into the system to let us into the site but the owner amended this and added our details after we managed to get in. We found the caravan but had no key or information so after going back to reception with details of the caravan, we rang the owner again and finally got in. What a stressful start! After we got in - There were stains on the bedding with an unpleasant musty smell in the bedrooms. I’m not sure if the caravan was cleaned before we arrived, the dishes needed rewashing and the beds were unhygienic and unable to be slept in. We had to strip the beddings and wash it ourselves and pay the laundrette (£7.50 for use of on site laundry) after sleeping on the sofa for the first night. It was a very stressful start to what should have been a relaxing getaway. The next bout of stress came when we tried to make a polite complaint and ask for some sort of refund as we did not get the service we paid for.
Availability
Stayed in April 2024
Reviewed: 28 December 2023
Toates
United KingdomThe small shower room,the small toilet in main bedroom,(the gas going out last night and last Morning).
The facility,the heating(when it worked, no gas last night and last morning it was very cold).
Stayed in December 2023
Reviewed: 2 September 2023
Robert
United KingdomThere are no comments available for this review
Stayed in August 2023
Reviewed: 31 May 2023
Emily
United KingdomThere are no comments available for this review
Stayed in May 2023
Reviewed: 11 June 2023
Mandi
United KingdomThere are no comments available for this review
Stayed in June 2023
Reviewed: 30 May 2023
John
United KingdomThere are no comments available for this review
Stayed in May 2023
Showing 1 – 11
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