20 Chesham Place, Kensington and Chelsea, London, SW1X 8HQ, United Kingdom
#83 of 1,004 hotels in London
Guests' ChoiceBased on 694 hotel reviews
8.9Cleanliness
9.2
Comfort
9.4
Location
9.6
Facilities
8.9
Staff
9.5
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 26 April 2024
Roderick
SwitzerlandNo bike storage.
Great location, quiet, great views from higher floors, very helpful staff, clean and dog friendly. The staff went beyond expectations helping us with our folding bikes and dog chariot. Thank you!
Stayed in April 2024
Reviewed: 23 April 2024
Peter
United KingdomVery clean and high quality
Stayed in April 2024
Reviewed: 14 April 2024
Sophia
United KingdomSmall room and shower in the bath.
View from room and the tiny balcony was quirky. Great cocktail bar Mini bar
Stayed in March 2024
Reviewed: 8 April 2024
Mirela
GermanyThe staff were extremely helpful and pleasant. The food and drinks at restaurant and bar were great! Our room was very nice, clean and quiet. The location of the hotel is great and in a nice quiet street. Within short distance to Sloan Square, Elizabeth Street, King‘s road and a short taxi ride to all historical buildings and sites.
Stayed in April 2024
Reviewed: 20 March 2024
Marissa
United StatesThe location was amazing. And the staff were fantastic
Stayed in March 2024
Reviewed: 11 March 2024
Victoria
United KingdomNothing
Cool, professional and friendly staff especially Jack on reception
Stayed in March 2024
Reviewed: 5 March 2024
Roland
NetherlandsAirco - too noisy
bed pillows and shower
Stayed in March 2024
Reviewed: 25 February 2024
Jasmine
United KingdomThe hotel was in walking distance from the tube station and all the staff were extremely helpful. We got given a free upgrade due to a special occasion and we were made to feel incredibly special throughout our visit. Room service was really quick and the food absolutely divine! The house keeping staff even prepared the room for bedtime when we got back from our event by placing the slippers out and mats by the bed, as well as the complimentary bath oil and salts! Amazing eco friendly products!
Stayed in February 2024
Reviewed: 22 February 2024
Jamila
QatarNothing
The staff were amazing.., very friendly.., warm .., smiling and helpful.. The room was clean and comfortable..
Stayed in February 2024
Reviewed: 18 February 2024
Christopher
AustraliaThe bar was expensive and a little underwhelming.
A nice boutique hotel in a great, quite location. The room was very pleasant having been recently renovated, however, it was a little small for two people with four weeks worth of bags!
Stayed in January 2024
Reviewed: 17 February 2024
Jabor
QatarEvery aspect of the hotel
Stayed in February 2024
Reviewed: 14 February 2024
Danya
United KingdomLoved everything. No complaints.
The location - the smiley service - cozy for central London
Stayed in February 2024
Reviewed: 10 February 2024
Jamila
QatarNothing
Every thing .. amazing staff .. very friendly warm and caring.. Nice , clean and very cozy room .. excellent cuisine..
Stayed in February 2024
Reviewed: 29 January 2024
Christina
GreeceBad WiFi in my room. The bathrobes were slightly tired.
Very clean. The rooms were quiet. The floor was wooden (no dusty carpets). Blackout roller’s actually blocked the sunlight. Excellent food. Elegant decor. Fluffy towels.
Stayed in January 2024
Reviewed: 25 January 2024
Alexandra
United KingdomEverything was great. The staff were very friendly and helpful. The restaurant was very nice with amazing food
Stayed in January 2024
Reviewed: 22 January 2024
Khaled
KuwaitThe facilities here are good
Stayed in January 2024
Reviewed: 20 January 2024
Emir
TurkeyI hated the 5% extra accomodation fee at check out. It wasnt fair as it was unflagged at the booking.
Stayed in December 2023
Reviewed: 15 January 2024
Kristina
SwedenEverything
Everything was great, lovely location.
Stayed in January 2024
Reviewed: 1 January 2024
Lauren
United KingdomWe informed them it was our anniversary and they upgraded us and decorated the room with balloons, chocolates and champagne which was a delightful surprise and totally unexpected! It aided a perfect anniversary and fabulous New Year celebrations!
Stayed in January 2024
Reviewed: 30 December 2023
Clementine
Italyexcellent service and rooms
Stayed in December 2023
Reviewed: 20 December 2023
Angeliki
United KingdomThe perfect city hotel.
Stayed in December 2023
Reviewed: 15 December 2023
Sultan
France-no personalized welcome in the room (such a name card with a complimentary bottle of sparkling wine etc) -BUT THE MAJOR ISSUE : THE HOTEL HAS NO SPA
-Staff were very kind -Room very comfortable (cozy corner overlooking the street) -Real luxury boutique hotel vibe -location (near to the major shopping streets) -very comforting equipment (bed, etc)
Stayed in December 2023
Reviewed: 4 December 2023
Manuel
PortugalThe location is great, it's a nice neighborhood and you can walk to a lot of places from there. The room is very confortable. The staff is very friendly and the concierge is very helpful.
Stayed in December 2023
Reviewed: 1 December 2023
Bruce
United Statessmoke in lounge area.
Concierge was excellent.
Stayed in November 2023
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