Ranelagh Place, Liverpool, L3 5UL, United Kingdom
#92 of 99 hotels in Liverpool
Guests' ChoiceBased on 20002 hotel reviews
5.9Cleanliness
6.4
Comfort
6.5
Location
8.9
Facilities
6.1
Staff
7.3
Value for money
6.7
Free WiFi
4.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 May 2024
Rev
United KingdomPaying for parking, appalling wifi, smelly lift areas (whilst waiting for lift).
Staff on reception in particular were great. Enjoyed my stay, but sad to see it's faded glory. I had an extended stay many years ago, and enjoyed the whole occasion.
Stayed in April 2024
Reviewed: 5 May 2024
Clinton
United KingdomJust needs to be updated
Location
Stayed in April 2024
Reviewed: 5 May 2024
Anthony
United KingdomBeds were both uncomfortable due to lumpy mattresses.
Great location.
Stayed in April 2024
Reviewed: 4 May 2024
Donald
United KingdomThe rooms need more detailed cleaning ,DIY jobs and maintenance .
I didn't eat in the Hotel restaurant or bars,as l didn't rate the cost or quality/selection. The Adelphi room rates are reasonable value for the City Centre.
Stayed in April 2024
Reviewed: 4 May 2024
Alan
United Kingdomcleanliness of rooms leave a lot to be desired but for short stay passable
didn't have it cheaper elsewhere locally
Stayed in May 2024
Reviewed: 3 May 2024
Innes
United KingdomVery small room, no bedside tables, no mixing taps in the bathroom, limited wall sockets, no WiFi.
The location, the building's grandeur. The Wave Bar was also excellent.
Stayed in May 2024
Reviewed: 3 May 2024
Edith
United KingdomHotel v busy in reception. Extra costs not clear when booking. Needed to request bath mat for non slip and Tv did not work until after a repair on last evening.
Good location. Room etc very comfortable
Stayed in April 2024
Reviewed: 3 May 2024
Pam
United KingdomNo shower in room. Tap constantly dripping and paint in bath. Bed hard as rock. Toilet bowl fills up to the top. Coffee/ tea etc not replenished
Location of hotel is great.staff friendly
Stayed in April 2024
Reviewed: 2 May 2024
S
United KingdomAfternoon tea wait & quality A Bar staff American bar Bathroom in room Dim lights around bathroom/ mirrors on room Dubious characters around hotel entrance areas
Didn't eat breakfast Beautiful lounge public rooms Spacious bed rooms Helpful reception staff & workmen Facility to leave bags for day Location
Stayed in May 2024
Reviewed: 2 May 2024
Dominic
United KingdomShower was a lottery. Set the temperature just right and halfway through it goes red hot then ice cold. Bathroom floor was the slipiest vinyl floor I have ever encountered
Room was clean and a good size
Stayed in April 2024
Reviewed: 2 May 2024
Aaron
IrelandGreat Location.
Stayed in April 2024
Reviewed: 2 May 2024
Ami
United KingdomVery basic, can hear other people staying in the other rooms.
Good location
Stayed in April 2024
Reviewed: 2 May 2024
Al
AustraliaSlow service
Location was amazing
Stayed in April 2024
Reviewed: 1 May 2024
Samantha
United KingdomEverything was OK for the overnight stay
Location was good
Stayed in April 2024
Reviewed: 1 May 2024
Megan
United KingdomThere was water leaking from the radiator onto the carpet making the room smell damp and leaving a significant wet patch. The ventilation fan in the bathroom did not work. The surface of the sink was peeling and there was a hole in the bath tiles
The room was clean, and staff were helpful. The location was ideal for a short visit to Liverpool.
Stayed in April 2024
Reviewed: 1 May 2024
Phelan
United KingdomUnfinished work
It was clean
Stayed in April 2024
Reviewed: 30 April 2024
Christopher
IrelandRoom was clean. En suite Bathroom left a lot to be desired. Paint splashes all over the place. Bath stained and chipped and overall grubby. Room was like a sauna . I asked at reception to have heat turned down in room but it didn't happen.
Staff were friendly and great location.
Stayed in April 2024
Reviewed: 30 April 2024
Paul
SpainThe American bar never did food when it clearly stated that it did and eventually when we got the food it was atrocious.When we booked out we asked for a taxi,the receptionist called a taxi which turned out to be a mate of his,we took it and ended up getting ripped off not happy at all
Great location
Stayed in April 2024
Reviewed: 29 April 2024
Matthew
United KingdomNot the cleanest, bed was smelly!
Good location, easy to find and easy to park
Stayed in April 2024
Reviewed: 29 April 2024
Barry
United KingdomThe bed was too hard
Location
Stayed in April 2024
Reviewed: 29 April 2024
Philip
United KingdomParts of the hotel are a little tired but my room was nice. Very clean.
Position, especially for Line Street and Central Station is excellent. I needed to extend my stay and Jayray on reception was very helpful.
Stayed in March 2024
Reviewed: 29 April 2024
Elton
IrelandAlsorts of druggies and winos walking around the hotel
Staff very slow customer service not great
Stayed in April 2024
Reviewed: 29 April 2024
Tb
United KingdomLong queues of around 20 minutes for a saturday check in (obviously very busy and everyone arrived at 3.30pm for a 4pm check in
Good value, a grand old hotel with spacious rooms (even if it might need an update and more of the usual mod cons)
Stayed in April 2024
Reviewed: 29 April 2024
Grahame
United KingdomCouldn't open window. Shower switch broken so had I been a lesser mortal then I may not have been able to shower. Carpet not the cleanest.
Good location
Stayed in April 2024
Pian di Scò, Italy
Saint Petersburg, Russia
Pians, Austria
Toruń, Poland
Dubrovnik, Croatia
Cangmunag, Philippines
Yavneʼel, Israel
Gili Meno, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content