288 PROMENADE NORTH BLACKPOOL, Blackpool, FY1 2EY, United Kingdom
#233 of 252 hotels in Blackpool
Guests' ChoiceBased on 830 hotel reviews
5.2Cleanliness
5.9
Comfort
6.0
Location
7.8
Facilities
5.5
Staff
7.6
Value for money
6.0
Free WiFi
4.6
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End of dialog contentReviewed: 15 September 2024
Lorraine
United Kingdomno where to hand in key nobody about staff wise and no one there when we arrived very poor
Stayed in September 2024
Reviewed: 8 September 2024
Daniel
United KingdomRoom
N/A
Stayed in September 2024
Reviewed: 2 September 2024
Paul
United KingdomDated
Nice friendly staff
Stayed in September 2024
Reviewed: 1 September 2024
Emma
United KingdomDecor very outdated, generally needs a makeover everywhere One double socket ina family room of 4 people Lack of first aid equipment when my daughter fell on the stairs
Bed was comfy, staff were lovely
Stayed in September 2024
Reviewed: 29 August 2024
Elizabeth
United KingdomThe lift was out of order and had to walk to top floor all weekend. With a slipped disc and back problems thats not good I had upgraded to a deluxe double with sea view but would not say it was deluxe
The staff
Stayed in August 2024
Reviewed: 26 August 2024
Sarah
United KingdomWe had an issue with the room...a broken bed which wasn't good
The location was good...the tram stop is close to
Stayed in August 2024
Reviewed: 18 August 2024
Danielle
United KingdomThe room was so hot, heating on so hot we could not touch radiator. No regulator on them to turn up down or off. Loads of cobwebs in room.... Windows filthy... Carpet needed a goid hoover. Kettle broken and not working. Holes in walls, shower did not warm up... No towels in room. Our room was very dated, not sure about others.
Guy on check in desk very welcoming and chatty
Stayed in August 2024
Reviewed: 12 August 2024
Timothy
United KingdomThe room was not the best, mattress hard, dusty sides, and bits on the carpet. The late entrance door does not shut properly and is unsafe to guests staying alone. Glass doors where smashed and the hotel bar was not open past 8pm even though we asked about it as we don't stay out late. Place looks so run down and does not resemble any picture on the booking.com site. I do however say the person that did check us in was polite and friendly but looks way overworked.
The view of the sea was nice but not out of a dirty window. And when you look down there is a hole in roof.
Stayed in July 2024
Reviewed: 12 August 2024
Bond
United KingdomNo hot water in sink.collapsed bed and dirty shower curtain and no towel.light hanging out of wall.e
Location and I could park.
Stayed in August 2024
Reviewed: 2 August 2024
Becky
United KingdomNeeds up dating and renewing alot of things
The staff and location
Stayed in July 2024
Reviewed: 22 July 2024
Chloe
United KingdomTv didn’t work Window didn’t open
Room was big and bathroom was nice Price was next cheap
Stayed in July 2024
Reviewed: 27 May 2024
Christopher
United KingdomCheap and cheerful
Stayed in May 2024
Reviewed: 10 April 2024
Deborah
United KingdomKettle and toaster need relocating to a safer place as they were placed on window ledge . Needs a few minor repairs ie top missing off cold tap ,window locks replacing draft blowing through windows in the night shower and sink need unblocking water not draining out properly.
Excellent host very welcoming and polite on arrival and throughout our stay. Bedding and towels clean tea sugar coffee ect provided sachets of body wash provide kettle to in each room. Heating was on throughout the night much appreciated because the weather was bad heavy rain and strong winds .
Stayed in April 2024
Reviewed: 7 April 2024
Gregg
United KingdomGood location
Stayed in April 2024
Reviewed: 6 April 2024
Jake
United KingdomDoor just didn't lock at all so constantly paranoid about someone going into our room or stealing our stuff when we was out
Easy location to get to North bars and Tower
Stayed in April 2024
Reviewed: 3 April 2024
Slater
United KingdomShower wasn't hot
Location and very cheap
Stayed in March 2024
Reviewed: 1 April 2024
George
United KingdomNo heating or hot water
Location value and staff
Stayed in March 2024
Reviewed: 13 December 2023
Nicola
United KingdomRoom didn’t have a bin so we left it in a carrier bag
Ryans customer service
Stayed in December 2023
Reviewed: 16 November 2023
Ellie
United KingdomBedroom wasn’t clean, milk pots and eyelashes on and behind the tv and eyelashes on floor and milk behind draws and floor
Quiet n lovely staff
Stayed in November 2023
Reviewed: 14 November 2023
Lauren
United KingdomThe heating was on all night
Beds were comfy
Stayed in November 2023
Reviewed: 7 November 2023
Kerry
United KingdomRoom disappointing, no breakfast being served
Parking
Stayed in September 2023
Reviewed: 5 November 2023
Lewis
United KingdomRoom was freezing windows didn't close properly bathroom window was expanding foamed shut - badly and water got in from the rain, wallpaper falling off walls. I booked a few rooms by mistake by the hotels website crashing before using booking.com spoke to the manager who seemed helpful and sent me back a part refund. This was 4 month ago and after multiple phone calls and talking face to face with the manager still and probably won't get the remaining money I'm owed
Good location, friendly staff. New manager who seemed to be dropped in it but seemed eager to help
Stayed in October 2023
Reviewed: 22 October 2023
Wayne
United KingdomThe cleaning in the rooms could be better.
The staff were very friendly and very helpful, the new manger is trying to get the hotel in a better shape.
Stayed in October 2023
Reviewed: 20 October 2023
Rosado
United KingdomNo one around and bar was never open for a holiday beer and game of pool.
The staff where nice and it was a good location.
Stayed in August 2023
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