The bed was incredibly soft and uncomfortable. No firmness to the mattress. It made for an uncomfortable 3 nights of sleep. No TV in the room, which was fine as we didn’t spend too much time in the room.

Location excellent, friendly staff, and decent facilities!

Stayed in August 2025

The bed is just 120cm which is not a huge problem if you are travelling with someone and comfortable sleeping close to them. But should probably be mentioned in the description.

The location was immaculate! so close to everything London. Easy access to underground and bus! And the rooms where fairly cheap!

Stayed in August 2025

The room was not super clean. During some nights (until 1 am) you could hear people screaming in the Courtyard.

The staff is really friendly. The location is great since Chapter Aldgate is located close the tube station.

Stayed in August 2025

Met expectations.

Llocal shopping.ocation superb for tube and

Stayed in August 2025

The window cannot be open all the way so it’s hard to ventilate the place.It’s also a weird smell in the room, especially the bathroom, it smells like mold so it was really uncomfortable.The water pressure is kinda bad too, we had to flush the toilet several times and the shower head was’t running the best.

The location was very good to get around london.

Stayed in August 2025

The bed was just OK, and if it's very hot I believe the room can get quite hot.

The location is superb to travel around London, 5 minutes away from the subway, and you can just walk to many places. The shower is quite nice.

Stayed in August 2025

Room was incredibly warm in summer with no air con however reception gave us a pedestal fan on request. Bed was quite small for 2 adults.

Kitchenette came in handy with a fridge and stove. Great common area downstairs with pool table and fussball. On site laundry facilities and gym to use as well. Close to tube station.

Stayed in August 2025

I don’t like that there wasn’t any luggage storage available. And there was no AC, so you have to keep the windows open. It could be very loud at night.

The location is ideal. Very close to the metro station. Lots of common area space.

Stayed in August 2025

What we did not like was the bed. The mattress was so uncomfortable that we couldn't sleep at all during our stay. It is so used and soft that you feel each metal string in your back.

The location was great and easy to reach from Heathrow Airport. Moreover, the room had everything we needed during the stay. I was also plesently surprised of how little noise we heard from the street.

Stayed in August 2025

There’s no luggage storage.

The room was clean and the kitchen was convenient. The bed was a little on the smaller side. The location was great, very close to Aldgate East and the staff was nice.

Stayed in August 2025

1. The bed is too soft and too small for two. 2. Some noise from outside at midnights.

1.Close to Metro and city center. 2. Equipped with a private bathroom and a kitchenette with cooking pots and utensils.

Stayed in August 2025

It was a bit difficult to find the entrance out of the business time. Thankfully a residence of the accommodation helped me.

All the staff were very helpful and friendly.

Stayed in August 2025

The floors could have been a bit cleaner & the cushions were not comfortable.

The location is perfect. Close to almost everything, plenty of stations nearby, many shops & restaurants around and the studio itself is exactly what you need for a few days!

Stayed in July 2025

Shower was broken for the first two days, the room wasn't clean, pubic hair in shower, bathroom sink blocked with beard hair, noisy cleaning staff every morning, ripped and stained bedsheets that made me itch, holes in flooring patched up with the same tape used to patch up the shower hose, wobbly furniture, stained toilet bowl, no instructions on how to use hob

Location, view from window, comfortable bed, friendly staff at reception.

Stayed in July 2025

The room lacks air conditioning, so it gets hot at night.

The location is awesome, close to the underground station.

Stayed in July 2025

The room was very warm, and the windows did not open much. The fan provided by reception helped but didn't fully solve the issue. The lifts are extremely slow to arrive and the hallway where you wait for them is very very hot. It was really difficult to flush our toilet - you had to press the button as hard as possible for about 20 seconds. We told reception about the problem, but they declined to move us to another room because they were able to get the toilet to flush eventually (through the 'press hard and hold' technique).

The location was good, and the room was quite spacious for the price. We didn't cook, but I appreciated that the room had plates, cutlery, and some basic equipment in case you want to self cater. I also liked that there were things you could hire like a gaming console or clothes steamer.

Stayed in July 2025

The room was very hot being on the 14th floor. I wish the windows were able to be opened a little more to let fresh air in. Having to rent a fan seems excessive. My fridge was also very hot so I could not utilize it to store food. Mattress also felt more like a topper than an actual mattress.

The room was spacious enough for a solo traveler and it is close to many of the Aldgate stations.

Stayed in July 2025

The property is full of university students so they are exceptionally noisy during the nights including weekends.

The location is unbeatable!

Stayed in April 2025

What I liked less about the stay? For the price — around £50–60 per person, per night — it's not expensive by London standards, but considering the type of studio we had, it did feel a little bit on the high side. As for the room itself, the bed wasn’t very comfortable, and unfortunately both windows had issues closing properly. There was always a small gap left, which let in some drafts and quite a bit of noise. Our room also faced a street where, almost every morning, a glass collection truck would come by and make a lot of noise handling bottles — not ideal if you're a light sleeper. The bathroom was fine, no complaints there. But overall, the main downside was the lack of comfort and quiet at night, mostly due to the noise and the amount of light coming in through the windows.

Things I liked the most about the place? Definitely the location — it's very central. There are metro and bus stops extremely close by, so it's really convenient to reach pretty much anywhere in the city. The building itself is nice, clearly designed for students. When I stayed, there weren’t many people around, but you can tell it’s a student residence with shared spaces like a foosball table, cinema room, and other common areas. The staff was always kind and helpful, available to answer questions or solve any doubts I had. The overall style of the place is cozy and industrial. It was clean and had all the basic services you need — nothing fancy, but definitely enough for a comfortable stay.

Stayed in June 2025

The room lacked sockets, bedside lamps and hangers for a short stay.

Great location and staff were helpful in sorting out issues.

Stayed in April 2025

It didn’t have any hot water in the shower and the drains were clogged. The mattress was awful to sleep on and the “curtain” didn’t fit the window, therefore there was so much light. the smell of the corridors was awful as well.

it had everything you need for 5 days, it eas close to the center of london and it had a station very very close. staff were amazing and i loved the students residence.

Stayed in March 2025

It's stupid accommodations so it's good and bad. You feel safe in the area and it's great for that, but just set your expectations as to what student accommodations mean.

Location is really good. Really close to Aldgate East and a short walk to WhiteChapel. Staff were friendly.

Stayed in February 2025

No where to sit down apart on the bed Large windows and doors look out to surrounding tall buildings so room is overlooked. I kept curtains closed most of the time. First night I was woken up by people talking in the corridor about 4-5am. Second night was windy so an empty can was rolling around on the terrace (4am) which I didn’t have the key to get out to. Called staff and they responded in good time. However, after that, the wind started to howl through the room. That made a lot of noise and the door rattling continuously so I couldn’t sleep.

Very clean room 👍 Spacious Easy access to the room

Stayed in December 2024

The room wasn't as clean as it should have. Found hairs on the floor and dust under the bed.

The room and location were good.

Stayed in December 2024