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Reviews of Casa Fresa - City Quay Apartment

31 Thorter Row, Dundee, DD1 3BX, United Kingdom

#25 of 72 Holiday rentals in Dundee

Guests' Choice

Review score

Based on 36 apartment reviews

8.8

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.4

  • Facilities

    9.0

  • Staff

    9.5

  • Value for money

    8.9

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 7 October 2023

    10
    First class stay
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely nothing - couldn't fault it.

    Had an excellent stay here. Great location. Apartment was lovely, clean, spacious and cosy with excellent views and super comfy beds. Kitchen facilities cater for every need, down to the small (but thoughtful) touches (tea, coffee etc). Free parking was an added bonus. Would definitely stay here again. (PS Shout out to the staff for all their help during our stay.)

    Stayed in October 2023

  • Reviewed: 7 August 2023

    10
    A lovely flat for us to catch up in and enjoy a weekend away as sisters x
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The location was perfect for both transport needs and going out to attractions

    Stayed in August 2023

  • Reviewed: 31 July 2023

    9.0
    Had a lovely stay and would definitely return, great communication from the staff, no question was a problem.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The location was perfect and a beautiful view. Very comfortable and clean.

    Stayed in July 2023

  • Reviewed: 28 June 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 10 nights

    I had to work a couple of days and no desk in premises and table was not totally suitable. Kitchen equipment was appropriate for short stay, would have liked a cafetiere rather than pods (personal preference). Having one key was awkward at times and needed careful planning when we were all out at different times. All minor points.

    Location, cleanliness and responsiveness of host dealing with questions. Good sized rooms and they were comfortable including bedrooms, helpful for a longer stay and great view. Lift was good (being on 3rd floor). and parking availability made things easier. Communication great. All appliances you need for a short stay. With only one bathroom I was concerned that might be difficult but actually we managed fine - just had to be mindful of each other!

    Stayed in June 2023

  • Reviewed: 23 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Very homely stay! Mother loved the coffee machine she bought herself one when we returned home. The staff was great as we had some issues accessing the building and some car troubles. The manager came back with a bottle of Prosecco for my mum as we was staying for her birthday and enjoying BBC radio 1s big weekend!! Fabulous stay 😎

    Stayed in May 2023

  • Reviewed: 24 April 2023

    10
    Beautiful setting and everything you need
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There was nothing we didn't like

    This apartment is in a beautiful setting. The apartment was very clean, comfortable and welcoming. Everything you need.

    Stayed in April 2023

  • Reviewed: 21 November 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Fantastic apartment. Clean, and we had all we needed to make our stay comfortable. The host were very easy to reach and helpful when we needed them. Good central location and good proximity to shops, restaurants, and other activities. Will definitely stay again.

    Stayed in November 2022

  • Reviewed: 31 October 2022

    8.0
    Ok but not great like other reviews say
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There were missing light fixtures, bathtub felt dangerous and scary to get into as it was so high. Bathroom sink made a ringing sound and the kitchen hot water tap was hanging off. Place needs a bit of refurbishment as door paint was chipped and there was bits on the bathroom wall that needed done over. A bit above kitchen extractor fan was hanging off ceiling. Balcony didnt feel very safe to go on. Oven numbers were worn away so couldnt see what temperature and the button was missing for the timer.

    Bedrooms were great, comfy beds. Good toilet with good flush. Location was alright, 15 minutes walk from town centre and a 5 minutes drive to Tesco.

    Stayed in October 2022

  • Reviewed: 22 September 2022

    8.0
    Overall very good and would stay again !
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    A few things needed attention- oven all settings worn off unable to use. Middle bedroom window didn’t close. Needs general attention to finish in bathroom and kitchen.

    very nice location stunning views.

    Stayed in September 2022

  • Reviewed: 11 September 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Only one toilet.

    Beautiful views, great services and facilities. Has everything from pots, pan, kettle, and even coffee machine. Lovely apartment.

    Stayed in September 2022

  • Reviewed: 16 August 2022

    9.0
    Great base for exploring Dundee
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights

    Brilliantly situated comfortable apartment with everything you could need nearby. Local attractions like Discovery Point, Unicorn and V&A and the stop for the sightseeing bus all within walking distance. The apartment was a great base for the day and for the evening it was comfortable to relax and chill out. Thoughtful extras which are not usually included with self-catered apartments were included which made it all so much easier and really enhanced our break.

    Stayed in August 2022

  • Reviewed: 13 July 2022

    10
    Excellent stay in prep for the golf tournament.
    • Leisure trip
    • People with friends
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Bathtub without a mat.

    View from the room.

    Stayed in July 2022

  • Reviewed: 29 June 2022

    9.0
    Excellant stay and would certainly recommend and stay again
    • Leisure trip
    • Couple
    • Three-Bedroom Apartment
    • Stayed 5 nights

    minor D-I Y problems with window/doors

    Excellant location; Very Spacious bedrooms x 3 doubles; Large bath towels and a hand towel was provided for 6 guests; Owners easy to contact and happy to oblige any problem.

    Stayed in June 2022

  • Reviewed: 14 June 2022

    10
    Excellent hosts, great apartment and location
    • Leisure trip
    • Couple
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Communication beforehand was great, easy to get the keys. Flat was immaculate and nice and quiet. Great location!

    Stayed in June 2022

  • Reviewed: 7 June 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Very quiet. Great location for city. Good value for a group of friends

    Stayed in May 2022

  • Reviewed: 21 April 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Wonderful location with views of the estuary and excellent natural light. Owners very helpful. Will stay again.

    Stayed in April 2022

  • Reviewed: 21 February 2022

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Great location and communication from owner, made sure everything was ok, would use again

    Stayed in February 2022

  • Reviewed: 7 February 2022

    10
    It was perfect
    • Business trip
    • Solo traveller
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Am even surprise with your service

    Everything was good

    Stayed in February 2022

  • Reviewed: 25 January 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Three-Bedroom Apartment
    • Stayed 11 nights

    The apartment is in a lovely location on the river, great views. Sean and the Team at Casa Fresa are very helpful and nothing was too much trouble. We are working in the area and have stayed several times, you won't be disappointed if you book this apartment. I don't usually write reviews but felt this place deserved a mention 😊 Thank you for looking after my Team

    Stayed in January 2022

  • Reviewed: 6 May 2023

    7.0
    The Apartment was nice and great location, it just needed a new oven and supplies!
    • Leisure trip
    • People with friends
    • Three-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    We had to contact the site manager many times. We had no knives except case knives, no ice trays, no commode plunger, which was needed, no commode brush, 2 out of 4 light bulbs were out in the kitchen. The PDF file for the appliances did not match the old appliances in the kitchen. We finally figured out how to cook a pizza only to have to cut it with scissors. Sean did answer my texts and finally he brought us air freshener and a measuring cup, but no plunger! A housekeeper was sent over who changed the light bulbs. We finally got the commode to flush, but never got a plunger. The apartment would have been great if there hadn’t been these deficiencies! Sean, tried hard to do what he could, but was limited in getting things that were needed. He said they were getting some updated appliances! We were told the Manager was going to come by the second day and make a list of what was needed, but never showed up, due to personal issues!

    The apartment was very clean and comfortable!

    Stayed in May 2023

  • Reviewed: 1 January 2023

    4.0
    Pleasant, handy to all the local facilities.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    N:A

    clean with easy access and parking

    Stayed in December 2022

  • Reviewed: 26 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights

    no lighter for the stove.

    Quite

    Stayed in July 2022

  • Reviewed: 24 May 2022

    6.0
    Location changed to one not as good.
    • Business trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Did not actually stay in this apartment but another one because there was a problem with the boiler. The alternative was not beside the sea so no good view. It was in a much noisier location beside a bar and further away from centre. Bedrooms in the basement /below pavement level so no windows with view. Small kitchen Would have appreciated being given a discount to acknowledge the poorer setting.

    Did not actually stay in this apartment but another one because there was a problem with the boiler. Appreciated not having to look for alternative ourselves. Spacious bedrooms Well decorated.

    Stayed in February 2022

  • Reviewed: 28 July 2022

    9.0
    just what we needed for a visit to friends. we will definitely consider re-booking for future visits
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    the one and only issue we had were squeaky floor boards but we understand this is out with providers control

    very clean and well equipped well decorated felt very homey location was perfect for us staff were easily contactable and able to provide us with baby equipment

    Stayed in July 2022

Showing 1 – 25

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