Musty smell in our room

Stayed in April 2024

Nothing to complain about

Stayed here a few times. Friendly staff and great location.

Stayed in April 2024

Evening dinner menu was not to our taste and therefore we chose to eat out.

It was about a 6 minute walk to the high street, so a good location. Breakfast was excellent with plenty of choice. Staff and Owners very friendly and offered an excellent service. Room was very comfortable.

Stayed in April 2024

Friendly and helpful staff. Lovely evening meal and breakfast. Very nice room.

Stayed in April 2024

Shower had a slow flow of water and drainage not great. Was on ground floor and very noisy upstairs with floor boards.

Staff were welcoming and location to town good.

Stayed in April 2024

The light outside the door shone through the gaps around the door all night. Also I could hear noises from another room, although that didn't actually disturb my sleep, but it is preferable not to be able to hear other people and creaking floor boards etc.

The location by the square and close to restaurants. Lovely comfy bed and a spacious room. Appeared to be nice and clean.

Stayed in April 2024

Food was surprisingly good. Breakfast was excellent. Rooms are not big, they are comfortable and clean. The location is great for visiting Cheltenham. The hotel has a Regency charm about it.

Stayed in January 2024

Homely place to stay

Stayed in April 2024

Very comfortable, clean rooms, excellent breakfast and an unbeatable location, close to town centre in a quiet square. We were sorry to leave!±

Stayed in March 2024

The bed was too big, appeared to be two singles pushed together, so had ridge in the middle would of preferred a queen size bed. But it was very comfortable otherwise

It was a quiet location, but still walking distance to city shops and restaurants. Bed was comfortable with plenty of pillows. Breakfast was freshly cooked and good choice of menu.

Stayed in April 2024

Too many stairs

Lovely breakfast. excellent staff. comfortably beds.

Stayed in April 2024

Nothing

Staff and service

Stayed in April 2024

Great Central location, free parking. Room was lovely

Stayed in April 2024

On the ground floor, one can hear everything going on outside in the corridor (and presumably this occurs the other way round as well). The room wasn't super clean when we arrived, including the toilet which had marks from the previous occupant on for several days (despite me mentioning this to the staff).

The Clarence Court hotel is an old building, full of character. The location is great - only a ten minute walk into the centre of Cheltenham. The staff are very friendly and cannot do enough to help.

Stayed in April 2024

Location was close to town, friendly staff and great breakfast

Stayed in April 2024

Nothing

Location, excellent breakfast, lovely bar, comfort of hotel and lots of parking!

Stayed in April 2024

Staff were lovely and everything was clean. Stairs to room with no lift was the inly downside Breakfast was great

Stayed in April 2024

Pool advertised was at another location in centre of town, plus i thought the charge for dogs was very steep at £20 each dog iv only usually ever had to pay £10 each. The double bed was 2 singles pushed together.

Location was good by a big park and close to town, breakfast was very good

Stayed in March 2024

The bed!

The location was ideal for me, able to walk into the centre to do some shopping and very close to the relative I was visiting. The free parking off-road is sufficient and very convenient. The hotel is lovely. The staff very approachable and friendly. I was travelling alone but I noticed that the families with very young children arrived at breakfast with the high chairs etc already set up at their table - it wasn't that long ago I had young children and that kind of thing is very helpful. The room was good but I found the bed was a bit lumpy and not firm enough for me. I had dinner which was very nice and cooked breakfast that also ticked all my boxes.

Stayed in March 2024

Good location, free parking was a bonus. The staff were polite and helpful...breakfast was good and service speedy.

Stayed in March 2024

Holes in the bedroom floor. There are not enough parking spaces...

Great customer service, rooms clean and tidy, a few holes in the floor, though, your feet keep dropping into. Breakfast was lovely and cooked to your liking. Location of the property was brilliant only 5min walk to the town centre through the park.

Stayed in March 2024

More fresh fruit

Good. Cooked meal well cooked and well presented

Stayed in March 2024

None

Lovely hotel on a leafy street. Quaint and quiet. Perfect for a night in town. Friendly staff and good location in town.

Stayed in March 2024

Too many cushions on the bed!

The room was clean and the bed was comfortable. We had dinner in the evening which was good and the breakfast was very good.

Stayed in March 2024