Broad Street, Bristol, BS1 2EQ, United Kingdom
#9 of 53 hotels in Bristol
Guests' ChoiceBased on 9560 hotel reviews
8.7Cleanliness
9.2
Comfort
9.3
Location
9.4
Facilities
8.9
Staff
9.0
Value for money
8.6
Free WiFi
8.7
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End of dialog contentReviewed: 10 May 2024
Naomi
United KingdomNothing
The feel of the hotel is decorated is bright and stylish. Comfortable chairs located in the lobby and bar. Breakfast had a good choice, and the room was perfect
Stayed in April 2024
Reviewed: 9 May 2024
John
United KingdomLack of towel rails and hooks in bathroom. Needed drawer space in bedroom.
Nice clean spacious room.
Stayed in May 2024
Reviewed: 9 May 2024
Bryan
IrelandNo complaints what so ever
Great location, value and top quality facilities
Stayed in May 2024
Reviewed: 9 May 2024
Charlotte
BelgiumExcellent breakfast, comfy beds and friendly staff. Will be coming back here.
Stayed in April 2024
Reviewed: 8 May 2024
David
United KingdomNothing
Very accommodating with my changing requirements. I had to change my booking by a day as a result of rail strikes. Stored luggage and booked a taxi.
Stayed in May 2024
Reviewed: 8 May 2024
Abbie
United KingdomNothing it was excellent
It was excellent value for money! Great facilities, with iron and hairdryer in room. Great breakfast too. It’s our new go to place when we stay in Bristol
Stayed in May 2024
Reviewed: 8 May 2024
Farah
United KingdomNot applicable
Location and ambience
Stayed in May 2024
Reviewed: 8 May 2024
Rakrouki
SwitzerlandVery close to Old city
Stayed in May 2024
Reviewed: 7 May 2024
Jeet
IrelandBreakfast options were limited and it ran out at 9 am whereas time was until 10 am.
Location in central Bristol. Rooms were spacious and clean. Friendly staff.
Stayed in May 2024
Reviewed: 7 May 2024
Lisa
United KingdomNo parking
Clean, modern lovely food
Stayed in May 2024
Reviewed: 7 May 2024
Melanie
United KingdomNothing
The hotel was situated in the heart of Bristol where there are lots of amenities including places to eat and drink. There was a large group of us for my friends hen night. The receptionist was very kind and made sure that we was in rooms near to each other. They kindly reserved a large table for us all to eat breakfast together the next morning. Couldn't fault the hotel. The breakfast variety was superb. The beds were nice and comfy and the rooms was a very good size. If I'm staying in Bristol again I will definitely book this hotel again.
Stayed in May 2024
Reviewed: 7 May 2024
Mark
United KingdomNothing
Central location and nice hotel and room
Stayed in May 2024
Reviewed: 7 May 2024
Tomás
SpainThat it was short stay...
Beautiful hotel. The reception staff were very friendly and the receptionist spoke Spanish which was a plus for some of our group. Very central.
Stayed in May 2024
Reviewed: 7 May 2024
Sarah
United KingdomI liked everything
Lovely clean hotel. Lovely staff and were able to have breakfast in bed
Stayed in May 2024
Reviewed: 7 May 2024
Petesk03
United Kingdoma very long walk to our room using two elevators
location and facilties, couldnt find the car park had to use a local one as it was a bit hard to find and surrounded by a one way system
Stayed in April 2024
Reviewed: 7 May 2024
Klare
United KingdomPillows are too big/high (seems to be across all Clayton hotels). No late night bar or option for using lobby after 12.
Central location, large room, clean, nice lobby. Good value parking in The Grand Mercure carpark almost next door.
Stayed in May 2024
Reviewed: 6 May 2024
Kevin
IrelandNothing to do with the hotel itself but the adjoining Street had a huge amount of litter/rubbish
Excellent location and good value for money. Room was spotless and bed was extremely comfortable
Stayed in May 2024
Reviewed: 6 May 2024
Jennifer
United KingdomStaff not overly accomodating. Alot of miscommunication and confusion at front of house and breakfast etc and then asked for a late check out which was paid for yet 3x we had different maids chapping our door. Breakfast was poor. Went at 10.20am closed at 11am...no orange juice , no cheese , most breakfast items had ran out, or cold. Bit of a shame as pulled hotel down.
Loved the location and the overall hotel was stunning
Stayed in May 2024
Reviewed: 6 May 2024
David
United KingdomNothing really! Was excellent.
Excellent location - super friendly staff. Thought quality of what we got for the monies charged was excellent.
Stayed in May 2024
Reviewed: 6 May 2024
John
United KingdomNothing
The exterior is beautiful and inside my room was very clean and spacious
Stayed in May 2024
Reviewed: 6 May 2024
Kate
United KingdomNo Parking. Not too far from NCPs but it would seem further if it was raining.
Very convenient for centre of Bristol and O2. Clean, comfortable, quiet, has air con, all looks nice, slept well, very good breakfast.
Stayed in May 2024
Reviewed: 6 May 2024
Natalie
United KingdomNothing
Amazing hotel, clean, modern, very friendly/helpful staff
Stayed in May 2024
Reviewed: 6 May 2024
Louise
United KingdomNothing!
Superb location, just minutes from bars and restaurants and only a 15 minute walk from Temple Meads train Station. Great room, with excellent facilities. Will definitely stay here again.
Stayed in May 2024
Reviewed: 6 May 2024
Jlparry
United KingdomNothing to dislike.
Everything was perfect. The location was ideal. The hotel was spotless. Rooms were spacious.
Stayed in April 2024
Reviewed: 5 May 2024
Julia
IrelandGreat location, spacious room and surprisingly quiet for the city centre. Staff were incredibly accommodating of my late arrival.
Stayed in April 2024
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