Scaffolding round the building

Good position in the city centre

Stayed in May 2024

The beds were very comfortable

Stayed in May 2024

I originally requested 1srlt floor, I did upgrade a couple of days before but wasn't informed I would be on the 4th floor, dirty water stains on the ceiling, the room sloped so the shower and toilet were a bit mind bending, the view for the upgrade was rubbish as it had scaffolding round it, the chair at the desk had to stay against it or the drawers opened.

Location

Stayed in May 2024

The room was quite small and everything was on a tilt. Even when laid in bed it felt as though you were on an angle like walking into a fun house. The floor was extremely creaky and I felt bad for anyone that was below our room while we were walking around. There was quite a bit of noise which is to be expected on a weekend so I slept with my own ear plugs in although there were some provided. It could be beneficial to know of noise prior to staying. It would have been nice to have a small mini fridge or something similar as other hotels do. There was also no body wash in our shower.

The bed was comfy.

Stayed in May 2024

I wish I had booked a bigger room, but beyond that the room I stayed in was not great, the drawers in the desk wouldn't close, and the walls inside the room were a bit damaged

The hotel itself was fairly nice, and all of the staff seemed quite nice.

Stayed in May 2024

Can hear people walking up the stairs and speaking in the rooms next door. It's ok if you're a heavy sleeper.

Clean, tidy, bed was comfortable. Perfect location

Stayed in May 2024

Stiff bathroom door

Good location a little noisy but to be expected

Stayed in April 2024

Room was very small

Love the location

Stayed in March 2024

To say we upgraded to a king room it was still quite small, nothing wrong with it it was a lovely room but a size you'd maybe expect from a standard room.

Room and hotel have great decor, the alexa in the room was a great feature and its in a great location.

Stayed in March 2024

Rooms are a bit tired & need works completing

Good location

Stayed in April 2024

the shower door not working - 422

Staff ok Ice hockey rink 🏒

Stayed in April 2024

Room was clean however decor poor condition, light in bathroom didn t work, remote for TV wasn’t working. Neither was phone- all of which was reported and fixed. The end of sofa bed fell off( we hadn t used this. It is an old building and this not expecting perfection but floor was very uneven indeed. Total internal refurbishment required. Poor value for money.

Central location excellent. Staff very friendly and helpful, great breakfast. We didn’t stay for our planned 3. Ishtar but staff arranged reimbursement of last night thank you.

Stayed in April 2024

Lift broken

Location

Stayed in March 2024

Don’t have mobility problems, but the steps in the room were a bit awkward. But I appreciate the period nature means things are a bit wonky, but this is charming too.

Beautiful period features with modern comforts. Huge comfortable bed. I liked the fact it wasn’t a ‘corporate’ decor.

Stayed in April 2024

Room a little small. Could not open door to bathroom fully as hit the bed.

Friendly and welcomibg staff. Simple check in and out

Stayed in April 2024

Great staff, room was fine and good facilities. Location made us very difficult to sleep on a Friday evening.

Stayed in April 2024

Nothing.

Lovely renovated quirky hotel in an excellent central location. Made a lovely change from corporate hotels, where all the rooms are identical. The room was compact but had everything you would expect in a hotel room, including a large comfortable bed. Breakfast was delicious with a large range of products both hot and cold. The staff were very friendly and helpful. Lovely place to stay.

Stayed in April 2024

Room was a little small and our card stopped working after 11 even though we had late check out

Was close to everything and very clean with lovely staff and we were given late check out and lovely comfy bed

Stayed in April 2024

good location

Stayed in April 2024

You should take cash in your restaurant....it is absolutely ridiculous that you have to use card. No cash to give change...terrible

Room was great

Stayed in April 2024

You could hear people quite easily and the bar downstairs you could hear very clearly but we were on the second floor. Wouldnt recomemend that floor for people who like early nights.

Easily accessible, great location and very comfy bed.

Stayed in April 2024

We upgraded the room and a few of the features in the room were quite tired / needed repairing. In addition the bed was two single beds pushed together, this is not what I would expect on a upgraded room

Great location

Stayed in April 2024

Nothing

Value for money and hotel itself

Stayed in April 2024

Scaffolding outside spoiled the look of the hotel, didn't like the step to go into the bathroom thought that could be quite dangerous also the blind in the bathroom wasn't very good,windows quite dirty, pillows very uncomfortable and also devet cover top right hand side was all unstiched quite raggy.

Breakfast was very good, comfortable seating, great staff very polite an helpful

Stayed in April 2024