Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Hertfordshire hotel reviews
  4. Borehamwood hotel reviews
  5. Reviews of DoubleTree by Hilton London Elstree

Reviews of DoubleTree by Hilton London Elstree 4 stars

Barnet By Pass, Borehamwood, WD6 5PU, United Kingdom

#4 of 15 hotels in Borehamwood

Guests' Choice

Review score

Based on 1380 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.2

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    8.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 76 – 100

  • Reviewed: 29 August 2023

    9.0
    Pleasant hotel with excellent staff who were helpful
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice open plan reception area. Plenty of variety at breakfast and excellent service.

    Stayed in August 2023

  • Reviewed: 29 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    There was no mini-fridge and bathroom could have been cleaner.

    The bed was extremely comfortable and bathroom was modern.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I couldn't give full marks because i didn't sleep there

    Staff were great

    Stayed in August 2023

  • Reviewed: 23 August 2023

    8.0
    Loved the location.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    No air conditioning in the bedroom.

    The location of the hotel and the size of the bedroom.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    8.0
    Great place for a great weekend.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    There was no a/c and being on the second floor it was very humid even with two fans.

    Very clean and quiet.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    8.0
    Straight forward functional, comfortable hotel
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Fill up shower toiletries. More hooks for towels.

    Bed was comfortable . Good breakfast. Good bar service.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    9.0
    Comfortable stay with lovely staff
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    The room was 30 degrees when we arrived and the AC didn't work. The water pressure in the shower was very poor in our room - which was 207

    Staff were fantastic, friendly and very helpful whenever we asked for anything. We really enjoyed the breakfast buffet. We forgot to use our Hilton honours number when we booked but they added it on for us afterwards. Beds were very comfortable, room was very quiet.

    Stayed in August 2023

  • Reviewed: 20 August 2023

    8.0
    Pleasant stay with young children
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The only negative was that the room was very warm and had no air-conditioning. Fans were provided though which helped.

    Very nice hotel, good breakfast and comfortable and clean room. LOVED the children's play area Hagrids corner 😊 simple but kept my 2yr old and 6 yr old entertained all evening, made our stay a real pleasure. The staff were great, so friendly and helpful and checked breakfast items that were not labelled for allergens for my nut allergic son.. Would definitely stay again.

    Stayed in August 2023

  • Reviewed: 19 August 2023

    9.0
    Very nice
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Food choice could have been better

    Staff very friendly.. rooms were clean and fresh

    Stayed in August 2023

  • Reviewed: 18 August 2023

    7.0
    Good for the reason and time I booked it (to visit London)
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Paying for the parking, the room (not airconditioned) was warmer than the outside temperature even with heating off

    Room was clean and modern, check-in was easy. Friendly staff.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    7.0
    Great location, easy access to many sights. Hotel a bit dated because no AirCon in rooms. Breakfast not fresh
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Room was too warm. Air circulator not good enough. Air con needed. Breakfast - milk was gone off so couldn’t eat cereals. Egg, sausage etc not very fresh, as they had hard skins from being kept warm a long time. Led to believe that breakfast was included in price, but children were charged £8 per head per day for breakfast because they were more than 2 years old. That was cheeky!

    Excellent location. Lovely staff.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Our fault really but paid for parking before went into hotel and could have got iit for £5 as a hotel guest rather than 15 we paid

    Staff were brilliant very clean and Yorkshire tea in the room's

    Stayed in August 2023

  • Reviewed: 8 August 2023

    9.0
    Beautiful hotel overall and friendly staff
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I expected the room to be much bigger. Its quite misleading on the website. Between the bed and the TV there wasn't much space. I was hoping for ample space due to prep I needed to do for the wedding. The room was quite dark and as i was on the ground floor I couldn't really open my curtain. I did at first but then saw two men walk past so had to keep them closed most the time. Even with all the lights on it was quite dark

    It's a beautiful hotel. The staff were very friendly. I was put into the wrong room initially. However, was compensated with two free drinks. I did think my bags would be moved for me however I had to get them from the wrong room and move them to the right one. It was not an easy task as I had quite a few due to getting married the next day. Aside from that, everyone was very friendly and welcoming.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    9.0
    Amazing stay
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Room service asked for a jug of water as I’m pregnant and was thirsty and took a hour to get to our room, called again and they offered to get my friend a complimentary drink which was nice.

    Loved our stay, would definitely stay again a good nights sleep, clean and overall brilliant

    Stayed in August 2023

  • Reviewed: 30 July 2023

    7.0
    We went for a wedding, it was ok,
    • Leisure trip
    • Couple
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The property is old and shower was very small

    It was clean

    Stayed in July 2023

  • Reviewed: 29 July 2023

    8.0
    Room is good - clean and everything works
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Staff lack warmth or personality

    We never see much- it’s convenient

    Stayed in July 2023

  • Reviewed: 26 July 2023

    9.0
    Not that bad
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I won 1000points but it wasn't added to my account

    Receptioned was very well trained

    Stayed in July 2023

  • Reviewed: 26 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Lovely room and restaurant.

    Stayed in July 2023

  • Reviewed: 25 July 2023

    7.0
    Good!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Windows were poorly fitting and old so noise was a bit of a problem.

    The staff were really excellent and heloful

    Stayed in July 2023

  • Reviewed: 18 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Good location, friendly staff, good breakfast.

    Stayed in July 2023

  • Reviewed: 18 July 2023

    8.0
    Enjoyed the stay all round, really nicely kept hotel
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    quite expensive

    Friendly check in

    Stayed in June 2023

  • Reviewed: 16 July 2023

    9.0
    Fully surpassed expectations- really quite good.
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Price of food was quite expensive- £17.50 for breakfast and evening meals were expensive

    Beyond expectations. Excellent gym with great equipment. Staff really friendly

    Stayed in July 2023

  • Reviewed: 4 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    No air conditioning in room. Therefore too warm as windows didn't open wide!!

    Good breakfast. Good service

    Stayed in July 2023

  • Reviewed: 3 July 2023

    9.0
    A great, comfortable stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    All was fine

    I enjoyed the breakfast and overall facilities & room. It was a quiet room and check in process was easy

    Stayed in July 2023

  • Reviewed: 2 July 2023

    7.0
    Convenient hotel for short stay close to M1 and A1
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The worst problem was that there was no air conditioning. There was a cooling system but it didn’t do anything to cool down the temperature in the room. There was a fan provided in the room thankfully, which indicates that it is a known problem that the room is too warm. We left the windows wide open all the time and the fan on but had a very uncomfortable night due to the heat. We heard several people at breakfast discussing the fact that their rooms too were very hot and they hadn’t been able to sleep. Such a shame when the beds were so comfortable. The temperature outside was about 16 degrees and it wasn’t a sunny day so I don’t know why the room was retaining so much heat. Maybe it’s a good hotel to stay in the winter time!

    We chose the hotel purely on location as the nearest place to somewhere we were visiting that evening. We had stayed at the Hilton in Milton Keynes 2 weeks previously which was exceptional so we expected a similar experience. Parking was good, the room was really nice (room 123), well laid out and away from the traffic noise so very quiet. The bed was very comfortable. Tea, coffee and water provided and the toiletries in the bathroom were nice quality. Breakfast was good with a wide selection.

    Stayed in July 2023

Showing 76 – 100

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: