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Location was great, great facilities and extremely well presented.

Stayed in May 2024

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Stayed in May 2024

The location was stunning and excellent. It is near a lot of attraction sights in South England. The Spa was a relaxing experience, we hit the sauna and steam room every night. Rooms are clean and comfortable. Staff are friendly. Breakfast choices are yummy and satisfying.

Stayed in April 2024

Only small issue - the walk in shower was very slippery. My husband used it but I decided it was too dangerous for me as a I have mobility difficulties and didn’t feel safe

Great location, parking, very comfortable and excellent breakfast

Stayed in April 2024

The room was extremely spacious and clean.

Stayed in April 2024

We had a twin bed room. One of the beds looked like someone had been laying on it. The room wasn’t cleaned very well on the second night and perhaps more supervision of staff is required? The rooms are also getting to the stage where an update of the carpet and soft furnishings will be required.

This was our first stay at this hotel, although we have visited it many times in the past. The hotel is nestled in beautiful Sussex countryside and as you drive up to it, the buildings make an impressive sight. Check in was friendly and efficient. Our hotel room was spacious with a large bathroom where there was a separate bath and shower. The towels were of a high quality as was also the bed linen. The breakfast was a buffet and quite superb, with a range of fresh fruit, bean to cup coffee machines and tasty hot items. We really enjoyed our stay and will be back.

Stayed in April 2024

Hotel probably ready for a bit of a refurbishment but generally in decent condition. Spa available to residents is always a bonus.

Breakfast was very good. Excellent location for the restaurant. Staff not overly attentive but enough staff if needed anything.

Stayed in March 2024

A better variety of vegetarian meals in bar area.

Room, breakfast, pool.....

Stayed in April 2024

The beds/pillows weren't very comfortable, and there were not enough loungers around the pool.

The hotel is in a beautiful setting and the rooms are large with amazing views if you get one overlooking the golf course. The staff are friendly and helpful and the spa facilities were lovely!

Stayed in April 2024

However, booked a twin and got a double, we were on the ground floor so could hear everything going on above, and the wind whistled through a badly insulated window all night. Ate in the bar and the food came out luke warm and breakfast was out of granola pots, my daughter's favourites. Could do with some evening entertainment or some music playing.

Spa, pool, sauna all top notch.

Stayed in April 2024

Room a little shabby but perfectly clean.

Lovely location, clean and spacious, excellent staff and food

Stayed in April 2024

The bed. Room 320 - main bed was awful especially right hand side. My husband and I took the turn each night to swap but we both had bad night sleep on right side of bed. Need matress update

It was spacious and everything was clean, available, staff are nice.

Stayed in April 2024

We felt there was not enough staff at the swimming pool. To greet you and explain where to go and lockers etc we were left very much on our own. Plus signing in at the Spa reception. When we did find a staff member they were very friendly and helpful.

Room was very comfortable. We enjoyed our dinner in the bar area which very comfortable. We had breakfast in the restaurant and very nice indeed. With a good variation to choose from.

Stayed in March 2024

Stains on the bed runner and on the net curtain at knee level Nail varnish scrape marks around the bath robe pegs A non luxurious set of furniture in the Luxury Suite - the arm chairs and sofa were hard, tired / well used and dated. For a Luxury Suite, it didn’t have the added ‘luxuries’ you’d expect from the label. The room was 3 times as large as a twin or club room but everything else was the same ( toiletries, wardrobe cabinet area , tea/ coffee tray - with an additional small coffee machine. It just had a few more occasional tables , a coffee table (heat damaged in two places) and a desk with two upright chairs.

Housekeeping v good Requests for extra in room breakfast menu brought to me by reception staff - Chanel and support for using the coffee machine ( no instructions) so another younger lady receptionist came on day 1

Stayed in April 2024

Noise on floor above with chairs scraping on balcony. The balcony needs updating. Sun loungers would be nice.

Room was lovely

Stayed in March 2024

The food for the less expensive dinner was very bland.

Stayed in March 2024

Food at the bar was really bad.

Peace and quiet!

Stayed in March 2024

Shower cubicle was a little tired and worn but shower itself was good. My daughter is pregnant and the bar she felt could stock a better selection of adult alcohol free drinks?

Good food, very comfortable bed, clean and spacious room, friendly staff

Stayed in February 2024

Breakfast buffet was not hot and was not appetising, it has put me off mushrooms since.

Most of it was fine

Stayed in February 2024

Nothing

Everything

Stayed in March 2024

No complaints really! It was good value for money. Staff seemed all cool and room was great!

Breakfast was great. We came for just one night to have a relaxing afternoon and evening so really enjoyed making the most of the sauna and pool/hot tub.

Stayed in February 2024

the o my complaint was the silly locking system in the changing rooms… second time back I thought I’d put it in the same locker but the code wasn’t working and I had to hunt for the locker. but nothing major!

loved the spa facilities, great size pool, enjoyed the gym space. bed was sooo comfortable.

Stayed in February 2024

The tv constantly on in the lounge

The facilities were excellent, staff very helpful , the room was spacious and we saw deer running across the golf course in the early morning!

Stayed in March 2024

Staff were super friendly and helpful. The room was a great size with views over the golf course. The pool was lovely. Lots of parking.

Stayed in March 2024