Very nice hotel in a great location just one block away from one of the world’s greatest parks, Hyde Park. Close to the underground. Nice cafes and restaurants close by. Friendly and helpful staff. Comfortable room with a good bathroom. And, there’s a working elevator too.

Stayed in April 2024

Room was a little tight for two people with luggage.

Good location, a short walk to the tube. Plenty of food options in the street.

Stayed in April 2024

I'd prefer to use the staircase, rather than the lift,but found it a bit difficult to find the signage for it.

Good location. Clean room and ensuite Pleasant ,helpful and friendly staff

Stayed in April 2024

The room was painfully small- especially the bathroom.

The staff were incredibly friendly

Stayed in April 2024

The room was very small and you just got around the bed to the window

towels and soap and toilet rolls were very good. Clean room

Stayed in April 2024

High price , but think it’s London so probably normal

Polite and courteous staff, very helpful, room small but newly renovated and comfortable

Stayed in April 2024

The hairdryer was broken and the staff was not very helpful

The location and parking right next to the building. Friendly staff..

Stayed in April 2024

The carpet was dirty and made me feel like I should've brought indoor slippers to wear. The luggage storage room did not have a door and it was located in the lobby, which made me feel uneasy when leaving luggage there. As expected of London, the soundproofing was not good and you can hear everything from your neighbouring rooms (such as their phone vibrating with a new notification), but this didn't bother me as the neighbours were mostly quiet, just beware if you're a very light sleeper.

The location was amazing, close to both Paddington and an even closer tube station. The room was small but perfectly fine for a couple of nights, if you're only planning to sleep there. The air conditioning is nice. The staff were very friendly. The sheets were clean and the bed was soft. Considering the location in central London and the price, it was mostly what I expected, and could've been a lot worse.

Stayed in April 2024

The leaky toilet, room was a little too small

It met our expectation because I knew for the price, it wasn't going to exceed expectations. We were looking for a comfortable place to sleep. The staff - were great. You can tell it's a family that owns it and they take pride in their place The room - the first room had a leak in the bathroom so they moved us right away. The 2nd room was better. Very cozy and quaint. The room was 2 twin beds as we requested. It was very small but typical for London, it suited our needs. The room was updated with fresh paint, new carpet and linens and new bathroom toilet/ shower. No issues at all with the internet. I'd probably stay here again because the staff were so great!

Stayed in April 2024

Shower is old fashioned and too big for the shower cabin. Wash room also too small.

Telephone number doesn't work. Room was a bit small but fine. clean linen. Location is fine with lot of shops around etc. Breakfast was never offered I think it's room only. The receptionist was very nice and helpful person. Taxi came to the door step. It's ok for a day or two I enjoyed.

Stayed in April 2024

Tv didn’t work we did report but noting was done,AC makes funny noise at night which was annoying with our baby.

Great location worth the money,and stuff was very welcoming I forgot the name of the young guy at the reception but he was very welcoming.they provided a cot for our 10 month baby.

Stayed in April 2024

Carpet

Quiet

Stayed in April 2024

Recently renovated room. Clean spacious and great value for money. Simple but practical.

Stayed in April 2024

good value for money in london very central location

Stayed in April 2024

The size of the room and no breakfast.

Location, warmth and some staff was nice.

Stayed in April 2024

Nice and comfortable hotel , clean ,in a very strategic position ,stores and pubs very close,near to Lancaster Gate tube underground station and first lovely Katrine's smile and her kindness and symphaty!....booking here is a garantee..

Stayed in March 2024

Great staff.. Excellent location and quiet area with lots of options

Stayed in March 2024

No breakfast

Location

Stayed in March 2024

Turned Radiator off but it still made a humming type sound all night.

Great Location, 5min walk from Lancaster Gate tube, Clean and comfy room. Bathroom clean if a little small. Good free WiFi

Stayed in March 2024

Not a major factor but because I was on the ground floor I could not open my blinds in the morning or people walking past would have been able to look in. The room could do with either some privacy glass or net curtains to allow light in. The pillows were a bit thin, but maybe that's a personal preference.

The room was very clean and looked very new. I was there for 4 nights and was very comfortable indeed. The staff was very polite and on arrival, I was shown to my room. Smart TV made it easy to relax and watch some films.

Stayed in February 2024

Heater / air conditioning unit too complicated. Too hot on the first night ... needed the window open ... in February! Too cold by the third night.

Very clean. Good location for the Underground.

Stayed in February 2024

Only the sink was a bit small to wash my teeth

The position is amazing. They clean the room everyday

Stayed in January 2024

They were nice to give us a cot, for our 7 months old. And that is fantastic. But rooms were definitely not built to have an extra like this. And because we had a baby we realised that the air conditioner wasn’t working properly. By the time we realised that it was 4 in the morning and we could only put an extra baby blanket on her. But other than that, it was definitely doable and it was a very, very nice stay!

We were allocated to rooms on the new area of the Hotel. Everything was nice and clean. Good smell. Bed and pillows were comfortable. Staff was kind and showed us where our room was, as it could be a bit confusing first time reaching them. Promptly, on request during booking, they offered us a cot. 5 minutes walk from the underground (red : Central line) and right next to the hyde park

Stayed in December 2023

A little bit tight room

Good place, next to the Underground station. Friendly staff, clean bathroom.

Stayed in September 2023