Great Colmore Street, Birmingham, B15 2AP, United Kingdom
#58 of 72 hotels in Birmingham
Guests' ChoiceBased on 11417 hotel reviews
6.7Cleanliness
7.3
Comfort
7.2
Location
8.1
Facilities
6.8
Staff
8.4
Value for money
7.4
Free WiFi
7.8
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End of dialog contentReviewed: 14 May 2024
Brooke
United KingdomSome of the staff were a little rude and had to speak to the manager to resolve the issues as staff member just refused point blank to try and help resolve payment issue. toilet needs increasing in size as had to reverse myself in to the room and at 5ft 6 and 6.5 stones it was way too small for me so larger people will struggle. Only accept card payments which was problematic if you only use cash so info needs to be clearer when advertising it is NOT cash friendly as others may not be lucky enough to get help from staff members.
Good location and most of the staff were exceptional and went above and beyond to help me with payment (they do NOT accept cash so manager used her own card to pay so I could pay cash!!). Nice comfy bed, clean room, although a bit snug, but lovely size shower. Toilet was extremely small and had to reverse into it!
Stayed in May 2024
Reviewed: 14 May 2024
Xavier
United KingdomThe toilet been separate to the shower and sink and the sink been in the main part of the room. I found its ok for 1 person but wouldn't recommend it for a couple or family
Liked that the staff was friendly and helpful. The parking was convenient aswell.
Stayed in May 2024
Reviewed: 14 May 2024
Aleksandr
RussiaDirty floors, towel, when checked in.
Was cleaned everyday
Stayed in May 2024
Reviewed: 14 May 2024
Chris
United KingdomLocation. In run down area. Next to really busy road.
Clean
Stayed in May 2024
Reviewed: 14 May 2024
Sethina
United KingdomNo tea and coffee but fair enough
Exceeded expectations- basic but actually better than that. Clean and welcoming.
Stayed in May 2024
Reviewed: 13 May 2024
Rebecca
United KingdomThe mattress left a lot to be desired. I’m only 32 but woke up feeling 90…
Great location and cheap parking which was a brilliant surprise. Staff couldn’t have been nicer!
Stayed in May 2024
Reviewed: 13 May 2024
Almas
United KingdomAll good except the door lock - I think you should do something with it, I swiped 10-20 times until it reads the card.
Everything is good
Stayed in May 2024
Reviewed: 13 May 2024
Simon
United KingdomThe toilet area was so small my 6ft tall i couldn't shut the door Didn't like the shower opposite a mirror and in the same room as bedroom There was no drinking facilities in the room People sitting on the walls just outside the property were smoking and drinking made us feeling uncomfortable to enter ( designated place needed) You could hear other guest in their rooms when in ours. The windows weren't sound proof enough for outside traffic There was no control on the heating or a/c
The room was clean and staff were nice and friendly. The shower had good power. Although we didn't need it, we felt more relaxed with a 12noon check out time
Stayed in May 2024
Reviewed: 12 May 2024
Stephen
United Kingdom£10 to check in an hour early…..come on. What for!?
Stayed in May 2024
Reviewed: 12 May 2024
Camino
SpainToo basic
Location
Stayed in April 2024
Reviewed: 10 May 2024
Julieann
United KingdomNothing, was great.
It was just a very easy transaction
Stayed in May 2024
Reviewed: 10 May 2024
Ivone
United KingdomExcellent customer service
Stayed in May 2024
Reviewed: 10 May 2024
Carr
United KingdomBreakfast very poor
Staff frendliness perfect
Stayed in May 2024
Reviewed: 9 May 2024
Lenora
IrelandShower opened directly into bedroom.
Comfortable room with all services. Compact. Very friendly staff.
Stayed in April 2024
Reviewed: 7 May 2024
Stelios
Cyprustoilet is too small
Stayed in May 2024
Reviewed: 7 May 2024
Gerald
United KingdomGreat staff and very cleam
Stayed in May 2024
Reviewed: 6 May 2024
Danielle
United KingdomThe staff that were on the front desk were so friendly and helpful. They were really welcoming and chatty and made a real fuss of our dog. When we left for a walk in the morning, one of the ladies made some recommendations for local dog walks etc.
Stayed in May 2024
Reviewed: 6 May 2024
Philippa
United KingdomVery tired looking, uncomfortable bed no tea coffee facilities in the room Charging points not near the bed
It was clean
Stayed in May 2024
Reviewed: 5 May 2024
Niccolò
ItalyThe hotel is 15 minutes walking from the train station. Rooms are pretty small, but the price is really worth the stay
Nice hotel for a quick stay in Birmingham
Stayed in April 2024
Reviewed: 5 May 2024
Philip
United KingdomNo cooked breakfast Problems with room key each time we came out of room
Convenient location staff were very pleasant And helpful as we needed an extention plug for a sleep machine by the bed
Stayed in May 2024
Reviewed: 5 May 2024
Anthony
IrelandKey card stopped working quite a lot and had to keep getting it reprogrammed at reception.
Cost and location we're ideal.
Stayed in May 2024
Reviewed: 4 May 2024
Jamie
United KingdomIt definitely felt very budget. The room was very basic (to be expected for the price) and the area felt a bit dodgy at night
Reasonably priced, central location
Stayed in March 2024
Reviewed: 3 May 2024
Cormac
IrelandCleanliness of rooms wasn’t good
Excellent location
Stayed in May 2024
Reviewed: 3 May 2024
Margaret
United KingdomNil
Central location handy for the motorway
Stayed in May 2024
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