Tothill Street,, Minster, CT12 4AU, United Kingdom
#2 of 4 hotels in Minster
Guests' ChoiceBased on 1026 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
8.3
Facilities
8.4
Staff
9.1
Value for money
8.2
Free WiFi
8.4
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End of dialog contentReviewed: 26 April 2024
Gwenda
United KingdomA second chair in the bedroom would add to comfort
Very clean, good breakfast. Friendly staff. Convenient location for what we planned to do. Have stayed there before and would stay again
Stayed in April 2024
Reviewed: 18 April 2024
Chelle
United KingdomNothing, I was very surprised by the high standard.
The staff were very helpful and friendly. The breakfast was very enjoyable and warm. The hotel is located in a handy area with plenty of shops and places to visit. I would definitely stay here again.
Stayed in March 2024
Reviewed: 17 April 2024
Steve
New ZealandGreeted by smokers n dirty entrance due to discarded cigarettes
Location
Stayed in April 2024
Reviewed: 17 April 2024
Westfield
United Kingdom👍
Very nice place and very clean
Stayed in April 2024
Reviewed: 13 April 2024
Steve
New ZealandEntering the building to smokers and discarded cigarette ends thrown on the floor. Non disabled drivers using all the disabled parking bays.
Friendly staff, very helpful
Stayed in April 2024
Reviewed: 9 April 2024
Michael
United KingdomNothing.
Everything.
Stayed in April 2024
Reviewed: 8 April 2024
Vigneshwar
United KingdomClean room and friendly staff. Quick check in and checkout.
Stayed in April 2024
Reviewed: 7 April 2024
Steve
United KingdomNo complaints
Breakfast was hot and fresh, only scrambled eggs on show though, otherwise very acceptable. The room was clean and tidy, we liked the layout of the shower/toilet.
Stayed in April 2024
Reviewed: 1 April 2024
Michael
United KingdomBANK HOLIDAY WEEKEND AND NOT ENOUGH STAFF. THOSE ON DUTY WORKED INCREDIBLY HARD
STAFF VERY GOOD. VERY PROFFESIONAL
Stayed in March 2024
Reviewed: 29 March 2024
Castle
United KingdomNo breakfast
Stayed in March 2024
Reviewed: 16 March 2024
Steve
United KingdomLocation
Stayed in February 2024
Reviewed: 11 March 2024
Theresa
United Kingdomstaff were very friendly and helpful, room was lovely and clean and very quite breakfast was very good plenty of choice
Stayed in March 2024
Reviewed: 5 March 2024
Michael
United KingdomExcellent choices for breakfast. Room and general building “fresh” in appearance. Staff very helpful and smart in appearance.
Stayed in March 2024
Reviewed: 4 March 2024
Richard
United KingdomNo heated towel rail in shower room. No lamp in room, poor lighting. No vanity table and chair. Glass panel in shower/toilet meant disturbing each other in the night when using the toilet.
Easy to locate our room. Everywhere was clean and tidy.
Stayed in March 2024
Reviewed: 1 March 2024
Anthony
United KingdomNo food!
There was no breakfast stated until 10 came down about 20 past and there was nothing!! But 2 croissants all dried up. No fruit juice nothing. And when some eggs finally came out and some beans…nothing else! Everybody got it. We was severly unsatisfied and wenpaid £78 for the room and breakfast or we would have stayed elsewhere. And wish we did
Stayed in February 2024
Reviewed: 1 March 2024
Sharon
United KingdomNothing
Convenient location and clean a and helpful staff
Stayed in February 2024
Reviewed: 24 February 2024
Michael
United KingdomNo issues
Very clean , great staff who were really polite and helpful
Stayed in January 2024
Reviewed: 19 February 2024
Higgs
United KingdomRoom comfortable and clean, receptionists friendly, breakfast very good and free parking available.
Stayed in February 2024
Reviewed: 14 February 2024
Stanley
United KingdomN/A
The room was very clean and comfortable and the breakfast was good
Stayed in February 2024
Reviewed: 1 February 2024
Bradley
United KingdomNoise from outside was easy to hear
Clean & comfortable
Stayed in January 2024
Reviewed: 31 January 2024
Isaac
United KingdomNice quite place. All customer service providers are friendly and helpful.
Stayed in January 2024
Reviewed: 21 January 2024
Carl
United Kingdomnothing to memtion.
clean and tidy, friendly staff and comfortable environment
Stayed in January 2024
Reviewed: 6 January 2024
Barbara
United KingdomNot much choice at breakfastc
Breakfast OK Staff v nice Room good
Stayed in December 2023
Reviewed: 4 January 2024
Kathleen
United KingdomBreakfast could have been better. Hot water not hot enough to make tea and porridge. A microwave oven could be made available to make porridge with hot milk, creamier and tastier. Toaster turned off dead on 10am, so people coming in later couldn't finish breakfast.
Room very clean and comfortable. Hotel staff very helpful.
Stayed in January 2024
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