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Reviews of Florence House Boutique Hotel and Restaurant 4 stars

2 Malvern Road, Portsmouth, PO5 2NA, United Kingdom

#3 of 26 hotels in Portsmouth

Guests' Choice

Review score

Based on 474 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    8.6

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Showing 76 – 100

  • Reviewed: 17 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Superking with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Lovely hotel, clean, comfy, , food great, would totally recommend!

    Stayed in March 2023

  • Reviewed: 12 March 2023

    9.0
    Perfect weekend away
    • Leisure trip
    • Couple
    • Executive King Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Bar is quite overpriced, £18 for two drinks. Our breakfast service wasn’t amazing as she mixed up the order but food was still very good. The bathroom floor could’ve been a little cleaner but overall had a lovely stay!

    The room was lovely and spacious, clean and comfortable. The staff were very helpful, arranging taxis for us and always at the end of the phone if needed. Even bought our justeat delivery up to our room as we missed the driver.

    Stayed in March 2023

  • Reviewed: 27 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    The on road parking situation is annoying. Parking was very limited so we had to walk quite a way with lots of bags and a small child in tow. We were then in a separate building which wasn’t a problem as it didn’t rain but wouldn’t have been ideal if the weather hadn’t been on side. There was quite a sense of works being done on the hotel and in the area so overall I feel it was an expensive stay.

    Our room was absolutely beautiful and the dining room area was lovely too. Good breakfast and all staff we came across were lovely. It’s a good location for the seafront without being on one of the horrible main roads through southsea.

    Stayed in February 2023

  • Reviewed: 19 February 2023

    8.0
    Comfortable and clean accommodation. Great location.
    • Leisure trip
    • Couple
    • Standard Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Parking is always a problem but you just need to be patient!

    Although we feel this accommodation is slightly overpriced for what you get in the way of size of room, lack of fridge for milk or water and the properties are older buildings, they have been refurbished to a high standard and the staff are always excellent.

    Stayed in February 2023

  • Reviewed: 19 February 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Twin Room with Shower
    • Stayed 3 nights

    I was surprised to find that the hotel is spread over two buildings separated by a road. The receptionist was great in that she waited outside of reception, for my return from extracting my luggage from my car, but then started to walk down the road and round the corner to the other building. I wondered where on earth we were going as I did not recall this in the information at the time of booking. However, as we had not booked breakfast, it really did not matter to us and the room we were allocated met our needs perfectly.

    Reception staff were very efficient, polite and helpful. Room was stylish and lovely and clean. Bathroom was modern and fully functional. It appears a well run and quiet hotel.

    Stayed in February 2023

  • Reviewed: 6 December 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    wonderful breakfast, free parking

    Stayed in December 2022

  • Reviewed: 6 December 2022

    10
    Staff were amazing friendly and helpful great ambience.
    • Leisure trip
    • Group
    • Standard Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Breakfast for all dietary requirements was wonderful hot and freshly cooked to order

    Stayed in December 2022

  • Reviewed: 27 November 2022

    8.0
    lovely place to stay
    • Leisure trip
    • Couple
    • Superior Superking Room with Bath and Shower
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    quirky

    Stayed in November 2022

  • Reviewed: 22 November 2022

    10
    excellent
    • Leisure trip
    • Couple
    • Executive King Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    liked it all and staff was very helpful

    central location. very good amenities excellent breakfast. also note that if you are Canadian military active or retired you get into dock and ship exhibits for free. that saved us 44 pounds

    Stayed in November 2022

  • Reviewed: 20 November 2022

    9.0
    very relaxing, good breakfast, staff were really friendly, good location for town, 20 min walk to gunary wharf quays
    • Leisure trip
    • Family with young children
    • Executive King Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    cold bedroom as radiator not working

    very relaxed atmosphere and spacious rooms

    Stayed in November 2022

  • Reviewed: 6 November 2022

    10
    the venue was most pleasant and the staff were fantastic.
    • Leisure trip
    • Couple
    • Executive King Room with Shower
    • Stayed 4 nights
    • Submitted via mobile

    we didn’t find anything to dislike.

    the rooms were clean, well decorated and most pleasant.

    Stayed in November 2022

  • Reviewed: 5 November 2022

    10
    Great hotel.. would stay again..
    • Leisure trip
    • Couple
    • Executive King Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    nothing..

    Lovely little hotel, we booked the king room and was happy with our choice, it was clean and spacious.. the staff were helpful and friendly, enjoyed our breakfast.. was worried about parking the car but parked just up the road on the street and they gave us a permit to put in the car.. little pub just round the corner which was really nice.. overall great stay and would definitely book again!

    Stayed in November 2022

  • Reviewed: 4 November 2022

    9.0
    Lovely quiet location, clean room, awsomely comfortable bed!
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Almost got locked in the shower. The little knob on inside of door could not be gripped with wet hands. Door opened inward in a frame so couldnt open from side or top. Finally managed from the bottom. A bit scary. Borderline rudeness from morning desk staff when told them about it. No concern at all! Apparently I am the only one who ever had a problem.

    Bed was so comfortable! Quiet. Cute room

    Stayed in November 2022

  • Reviewed: 1 November 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Superking with Shower
    • Stayed 1 night
    • Submitted via mobile

    very friendly and helpful staff on reception, and great location

    Stayed in October 2022

  • Reviewed: 28 October 2022

    8.0
    Lovely stay, great location.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    Beds were slightly uncomfortable. Walk in shower can be slippy when wet. Could do with a mat for children in the shower.

    Good location Lovely staff Good family room with pleasant clean bathroom. Tasty breakfast.

    Stayed in October 2022

  • Reviewed: 23 October 2022

    8.0
    enjoyable - good location
    • Leisure trip
    • Couple
    • Executive King Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    restricted menu

    comfortable

    Stayed in October 2022

  • Reviewed: 16 October 2022

    9.0
    lovely
    • Leisure trip
    • Family with young children
    • Standard Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    price, little high in this climate.

    location, decor, facilities

    Stayed in October 2022

  • Reviewed: 9 October 2022

    9.0
    Perfect bday weekend away!
    • Leisure trip
    • Group
    • Standard Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing we can think of!!

    Perfect location and price for my birthday weekend away! Staff were so helpful and parking was made super easy with a temporary permit for most of the areas nearby! The room was comfy and cosy and we both slept really well. Breakfast was stunning! Definitely would stay again ☺️

    Stayed in October 2022

  • Reviewed: 9 October 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    comfy beds

    Stayed in October 2022

  • Reviewed: 7 October 2022

    10
    Brilliant, will stay here again.
    • Leisure trip
    • Couple
    • Standard Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The staff were really friendly and polite. The room was lovely, spotlessly clean, shower was great, and the breakfast was delicious.

    Stayed in October 2022

  • Reviewed: 7 October 2022

    8.0
    We would prefer to stay where there is secure parking and not have to walk up 3 flights of stairs to get to the room
    • Couple
    • Executive King Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    On street parking

    very clean large bedroom very comfortable bed

    Stayed in October 2022

  • Reviewed: 3 October 2022

    8.0
    good location clean and comfortable
    • Leisure trip
    • Group
    • Standard Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    every item an extra for breakfast even a slice of toast with full English!!!

    good location clean pleasant staff

    Stayed in September 2022

  • Reviewed: 1 October 2022

    10
    Will return
    • Leisure trip
    • Couple
    • Standard Double Room with Shower
    • Stayed 2 nights

    Staff went out of their way to ensure we enjoyed our stay. Room was very clean and perfect for our needs. Excellent variety on breakfast menu which was served piping hot and very swiftly. Our second visit as first was such a pleasure.

    Stayed in October 2022

  • Reviewed: 1 October 2022

    8.0
    Good clean well managed hotel in a good location and fair value.
    • Leisure trip
    • Couple
    • Executive King Room with Shower
    • Stayed 1 night

    Can't think of anything we didn't like. The main shopping street in Southsea was a bit depressing with of a preponderance of tattoo parlours, barbers and low end junk shops.

    Well situated in a quiet street close to the esplanade. Hotel provided us with a parking permit. Hotel is composed of individual adjacent buildings. We had in a room in the building next door to the reception building and had breakfast in our building. Modern largely tasteful decor with occasion patches of quite striking wallpaper. Our 'executive kingsize' - (or somesuch designation) bedroom and bathroom were all comfortable and good. Breakfast provided a good choice. We had our evening meal in the 'Briny' restaurant along the esplanade and thought that a good choice.

    Stayed in September 2022

  • Reviewed: 29 September 2022

    9.0
    Would definitely stay here again.
    • Leisure trip
    • Couple
    • Superior Superking Room with Bath and Shower
    • Stayed 1 night

    Loved the decor of this hotel. The room was extremely good, the bed very comfortable, the bathroom clean and to a high standard.. The location is quiet.

    Stayed in September 2022

Showing 76 – 100

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