There was a lack of items in the kitchen, no bowls or cooking dishes.

Location was great. Apartment very clean, bed comfortable, great shower and shower products and staff were nice and helpful.

Stayed in May 2024

The only negative thing was the mattress of the sofa-bed in the living room. This one was too bad to sleep on, which was in total contrast to the mattress of the bedroom.

The room looked really nice. Liked the colours and decoration & really spacious. We stayed for a night, but it was so well equipped we could have stayed for much longer. (washing machine, kitchen facilities etc) Kind & friendly personnel. Big tv in the living room. Well equipped bathroom. Super comfortable mattress in the bedroom.

Stayed in May 2024

Breakfast was poor. We need to eat in the room. Second bed in the saloon was not comfortable.

Very accessible, close to the metro. Good view and conditions.

Stayed in May 2024

There was no body lotion in the room after I showered

The check-in was pleasant with great customer service

Stayed in May 2024

Very clean.. spacious room for London with fully fitted kitchen great value for Money

Stayed in April 2024

there was some unclear problem with the internet. It was hard to connect to Wi-Fi and the connection was very easy to loose. If you need a stable and reliable internet, it might be a problem.

Two bathrooms, kitchen, location (two subway lines)

Stayed in April 2024

No coffee machine in actual apartment. Lack of crockery and kitchen utensils. Not all rings on cooker hob worked. Workmen working outside apartment without warning.

Good views. Clean. Comfortable.

Stayed in April 2024

Bed a tad hard for my liking

Location and parking

Stayed in April 2024

Would benefit from better staff training and more than one member of staff on reception. Asked to pay on arrival when booking was pre-paid and given room key without actual key, on returning to reception to get said key then had to queue for 10 mins as only one person on reception and busy with guests. Friendly though.

Excellent location for the O2 Arena, short walk from Canary Wharf tube. Very well equipped room including fridge, hairdryer, crockery, glasses, pans, microwave oven, small dishwasher and washing machine with tablets provided. Blissfully comfy mattress and pillows. Excellent shower and soft towels. Would stay again.

Stayed in April 2024

The beds were a bit small for doubles and there was no furnishings on the balconies.

Great location. And we had an apartment with 2 balconies overlooking the marina. Beautiful.

Stayed in April 2024

One of the hob rings didn’t work. Noise door squeaking from corridors as other people were going from one room to another. Had to go out and ask them to be quiet as i was there to run the marathon so had an early night.

Very ,clean, staff were lovely, professional and very helpful

Stayed in April 2024

Great location for the O2, friendly staff and well equipped room.

Stayed in April 2024

There was a terrible drain smell in bathroom and kitchen drains

Stayed in April 2024

Cleaning not everday it was the only thing I didn’t like

Breakfast , style

Stayed in April 2024

The water was not hot on the first day and we were facing the road which was quite noisy but wasn't too much of an issue.

Friendly reception staff, easy to locate and excellent parking! The room was comfortable and a good size. Very good price considering the location.

Stayed in March 2024

It has only 1 lift which wldidn't work 2 times and had to walk down feom 7th floor

The appartment was very nice. It was spacious and had everything for a person visiting with family. Staff were very generous and cooperative. Beds were soft n cozy. Kitchen was well equiped.. felt like home only. Only problem we had was with lift. From 7th floor we had to walk down with small kids as lift was broken 2 times. It has only 1 lift. Staff helped us and shown full cooperation. Overall, 10 out of 10

Stayed in April 2024

Communication with the staff was a bit unclear at some times

Really comfortable beds, good quality toiletries

Stayed in April 2024

Nice place for family- great location

Stayed in March 2024

The staff at checking on 1st of april, wasn’t welcoming, seemed un interested. Was abrupt, Didn’t, feel the welcome from both girls on duty that day. Just said don’t make noise, party, will escort you out. Like we ain’t animals!!!There is a decent way to talk to customers & welcome the stay!! Also the cutlery & plates, dishes, cups were not clean, it smelt funny. No hand wash in the kitchen either. They need to revisit this & improve for next future bookings.

Location & balcony. Great facilities

Stayed in April 2024

Strong wind made some disturbing noise at the front door what I needed to repair with a piece of paper.

Fraser Place Canary Wharf has an excellent location. The hotel is right at a mooring place with view to some boats. Metro is in 10 minutes walking, city center is about 40 minutes.

Stayed in March 2024

Everything is fine. Nothing that the family could ask more.

The breakfast is good and the family enjoyed it.

Stayed in March 2024

The room was noisy , probably the windows aren’t good enough for a building very closed to a high traffic road. The breakfast was just sufficient in quantity and everything industrial and packed

Position , room size

Stayed in March 2024

If the toilet seat wasn’t cracked and could use the secondary hand shower instead of just over the head one.

I liked the location, if You are driving there I recommend not. It’s quite confusing me and my partner who drove up later got very confused. The view is beautiful and apartment was bigger than it looks on the photos.

Stayed in March 2024

Couldn’t stream

Very beautiful location

Stayed in March 2024