5 Haimo Road, Eltham, SE9 6DZ, United Kingdom
#3 of 5 hotels in Eltham
Guests' ChoiceBased on 25 apartment reviews
8.2Cleanliness
9.0
Comfort
8.5
Location
9.1
Facilities
8.6
Staff
9.0
Value for money
8.5
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 9 June 2024
Gemma
United KingdomGreat communication
Stayed in June 2024
Reviewed: 27 May 2024
Susan
United KingdomGreat location, lovely apartment has everything you need. Loved the shower.
Stayed in May 2024
Reviewed: 29 December 2023
Joolsmd
United KingdomIncorrect wifi details provided in initial email from host (although quickly remedied). Location is behind a house which is going through some major renovations, so we had to negotiate loose tarpaulins, often in the dark. Lock box combination impossible to read in the dark so it took me quite a while to get the keys. Mattress is foam so not comfortable.
Location was the main reason for booking this as it was close to family over Christmas. Kitchen was well appointed, with enough cutlery and crockery, and pans (when we found them!) Bathroom fine, with a nice shower. Lots and lots of power sockets so able to plug things in to charge pretty much anywhere. Heating worked well. Host left toiletries and toilet roll, which was appreciated. Also free tea and coffee provided. Host replied to queries quickly.
Stayed in December 2023
Reviewed: 27 August 2023
Martin
United KingdomDidn’t actually get to stay there due to overrunning refurbishment, but Alex rang to advise he’d booked us into a local hotel, so worked out well for us.
Stayed in August 2023
Reviewed: 13 August 2023
Steve
United KingdomA few little teething troubles to improve - it’s all quite new
Quiet - set back from the road
Stayed in August 2023
Reviewed: 28 July 2023
John
United KingdomAnother cooking pot, 😋 would have been handy.
It is convenient for everything we wanted, transport to 02 area, loca co-op for food bits, and quiet.
Stayed in July 2023
Reviewed: 19 July 2023
Ken
United Kingdomthe duvet should be larger
i liked it
Stayed in July 2023
Reviewed: 28 June 2023
Cushing
United KingdomN/A
Very clean and a comfortable stay
Stayed in June 2023
Reviewed: 28 May 2023
Laura
United KingdomHost was very accommodating
Stayed in May 2023
Reviewed: 17 May 2023
Owens
United KingdomA bit small for 3 people but would be perfect for 2
Alex, the owner, was very friendly and helpful. The apartment is small but very comfortable and has everything you need. Bed was super comfy!
Stayed in May 2023
Reviewed: 2 June 2024
David
United KingdomEverything was absolutely great.
Lovely space with character and great amenities. Easy to get to and from Greenwich and public transport. Hosts were very accommodating and helpful.
Stayed in June 2024
Reviewed: 25 April 2024
Chris
United KingdomThere was nobody additional bedding for the sofa bed and the boiler tripped when using the hot water so no warm showers.
The location was fantastic as my son was running the marathon so really convenient for registration and start line.
Stayed in April 2024
Reviewed: 27 February 2024
Maria
SpainTHE STUDIO WAS FREEZING COLD WHEN WE GOT THERE. THE HEATING AND THE HOT WATER KEPT GOING OFF. WHEN WASHING UP THE WATER KEPT GOING ON THE WORKTOP. THERE WAS SCAFFOLDING AROUND AND TO ACCESSS THE STUDIO, AT THE BACK OF THE OWNERS' HOUSE WE HAD TO GO THROUGH A DARK NARROW PASSAGE.
WE LIKED THE LOCATION.
Stayed in January 2024
Reviewed: 12 January 2024
Jacqui
United KingdomHeating stopped working, lights wouldn't turn on, both on seperate occasions so electrical issues or they are using an electric key that constantly needs topping up. Provided wrong WiFi info. Had to call them 4 times with different issues! Didn't provide bedding for sofa bed even though booked for 3 people. Slept in freezing cold without duvet on the first night and next day when we requested bedding they seemed put out. The Matress in the bedroom was extremely uncomfortable, showed the owner the springs coming out, and didn't get any apology or offer of resolution, only that the matress wasn't that old. Sofa bed is just a click down couch, has no padding, and is also very uncomfortable. All show and no substance would be what I'd say. It's not ready to be let out. This brings me to the serious access and health and safety issues. This property is an outhouse built at the end of the main house's garden. To get to it, you walk down a very narrow alley, underneath scaffolding, through a gate at the side of the house, which is pitch black with no lighting at all. Then in the garden there are stones and tarpauling which you don't expect because you can't see a serious trip hazard. Couldn't see the key safe to get in. It was so bad I took pictures in the daylight to show which you can imagine is not safe come night fall. Definitely not safe for elderly or anyone with mobility concerns or children, for that matter. Also during the day time you can hear the work being carried out at the main house and the work men, so a bit noisy but not at night time. Overall, we would never stay again. Cost is fair if it were up to standard, but as it is, no way.
It was very well decorated and modern
Stayed in December 2023
Reviewed: 6 July 2023
Emma
United KingdomThe blinds not blocking any light and the mattress being cheap and uncomfortable made a one night stay disappointing as sleep quality is the most important thing in a night away. Photo taken at 6 57 and had been like this since the early hours unfortunately
The place was clean and tidy and nice and compact with everything in it we needed
Stayed in July 2023
Reviewed: 16 June 2023
King-k
United Kingdomeverything was perfect, the place was very clean.
Stayed in June 2023
Reviewed: 22 May 2023
Kim
United KingdomThis studio is a hidden gem. Perfect location for our stay. Well equipped and wonderfully decorated. Immaculate. Pristine bedding, towels and facilities. Everything you need is provided. Full size fridge and additional cooking facilities if you are staying for a longer duration. Alex was a superb host. Friendly and attentive. Like a home from home with a shop very near by. Would definitely return.
Stayed in May 2023
Reviewed: 6 November 2023
Kamile
United KingdomThere are no comments available for this review
Stayed in November 2023
Reviewed: 10 August 2023
Matias
United KingdomThere are no comments available for this review
Stayed in June 2023
Reviewed: 7 May 2023
Oluwo
United KingdomThere are no comments available for this review
Stayed in May 2023
Reviewed: 28 April 2024
Kikelomo
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 4 April 2024
Steve
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: 30 July 2023
Justin
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 19 November 2023
Anonymous
United KingdomThere are no comments available for this review
Stayed in November 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content